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“Nice, comfortable and tolerable.”

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JW Marriott Hotel New Delhi Aerocity
Ranked #10 of 736 Hotels in New Delhi
Certificate of Excellence
Reviewed 19 July 2014 via mobile

Spent the night of the 17th July at the hotel. The rooms, lobby, restaurants are all very nice. Check in was a breeze, and the executive lounge we used for our meeting was also very nice. The only not so good part of the experience was the service. While most were trying, either training was inadequate or thier language skills were not great. Regardless, a nice place very near the airport.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Ishwar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antony P, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this reviewResponded 21 July 2014

Dear Guest,

Many thanks for staying with us at JW Marriott New Delhi Aerocity and reviewing us in this forum.

We are delighted to read your shining review of our hotel.Located near the airport, we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is heartening to know that you had a good time here and our specialized facilities exceeded your expectations. Your feedback on the service experience has been noted and we will ensure corrective measures are taken to improve the same .
Thank you again for making us your hospitality partner. We look forward to welcome you again soon.

Best Regards
Antony Page

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,841 - 1,847 of 2,143 reviews

Reviewed 17 July 2014 via mobile

I just stayed at the New Delhi JW Marriott. Beautiful inside and out. Exceptional staff at the executive lounge. Nice workout room and spa. Beautiful outside sitting areas. Exceptional dinning. Several restaurants in one big buffet style. Great idea and very affordable. One of the best I have stayed in the world.

Stayed: July 2014
1  Thank G650traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antony P, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this reviewResponded 19 July 2014

Dear Guest,

Many thanks for staying with us at JW Marriott New Delhi Aerocity and reviewing us in this forum.

We are delighted to read your shining review of our hotel.Located near the airport, we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. Your wonderful review has been shared with our associates and they are thrilled and motivated.

Thank you again for making us your hospitality partner. We look forward to welcome you again soon.

Best Regards
Antony Page

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014

This place is brand new, maybe six months old, and a quick 10 minute drive to Terminal 3. Wonderful pool and spa/gym with comfortable - if tight - rooms. Staff was very helpful seeing us off for an early am flight with a to-go bag of bananas and blue berry muffins. Restaurant was excellent both times we ate there (good vino selection). Located roughly 30-45 minutes from downtown Delhi, so only reason to stay here is ease of flight connections.

  • Stayed: June 2014, travelled with family
    • Value
    • Rooms
    • Service
1  Thank MeursaultBerty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antony P, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this reviewResponded 15 July 2014

Dear Guest,

Many thanks for staying with us at JW Marriott New Delhi Aerocity and reviewing us in this forum.

We are delighted to read your shining review of our hotel.Located near the airport, we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. Your wonderful review has been shared with our associates and they are thrilled and motivated.

Thank you again for making us your hospitality partner. We look forward to welcome you again soon.

Best Regards
Antony Page

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014

I was on my second visit to the Hotel and hence was pleasantly surprised when the reception staff was able to remember my preferences.
The Room as usual was comfortable with a good sleep quality. The amenities provided were of high standard.
Room Service was prompt and helpful. They're apparently trained very well and are able to practice what has been taught.
The Buffet menu was an interesting mix and very well prepared and presented.
The Check in and Check out was hassle free.
Despite being away from the city, I will continue to stay here during my next visit also.

  • Stayed: May 2014, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank sanjkarve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antony P, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this reviewResponded 15 July 2014

Dear Guest,

Many thanks for staying with us at JW Marriott New Delhi Aerocity and reviewing us in this forum.

We are delighted to read your shining review of our hotel.Located near the airport, we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. Your wonderful review has been shared with our associates and they are thrilled and motivated.

Thank you again for making us your hospitality partner. We look forward to welcome you again soon.

Best Regards
Antony Page

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2014 via mobile

Hotel offers great service and nice hospitality. The food is really nice and I like the rooms too. I would suggest this hotel to people looking for a nice accommodation near the airport. Though, there are 4-5 more hotels in the area but nothing beats Marriott unless, others throw some steal a deal.

Stayed: July 2014, travelled on business
1  Thank Paawon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antony P, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this reviewResponded 15 July 2014

Dear Guest,

Many thanks for staying with us at JW Marriott New Delhi Aerocity and reviewing us in this forum.

We are delighted to read your shining review of our hotel.Located near the airport, we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. Your wonderful review has been shared with our associates and they are thrilled and motivated.

Thank you again for making us your hospitality partner. We look forward to welcome you again soon.

Best Regards
Antony Page

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2014

The hotel is a luxury hotel which is new, built asthetically. Has spacious and well kitted rooms. The fitness center and the pool facility are excellent. The staff is warm, respectfull and courteous. Their professional but with personal touch adds to the experience. The food is awesome and the chefs take personal interest in making the dining experience a memorable one.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank DKGupta67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antony P, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this reviewResponded 15 July 2014

Dear Guest,

Many thanks for staying with us at JW Marriott New Delhi Aerocity and reviewing us in this forum.

We are delighted to read your shining review of our hotel.Located near the airport, we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. Your wonderful review has been shared with our associates and they are thrilled and motivated.

Thank you again for making us your hospitality partner. We look forward to welcome you again soon.

Best Regards
Antony Page

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2014

What a great hotel..... checked in after a whole day of meeting and was escorted straight to the room where the lady scanned my passport with a portable scanner (why have other hotels not thought of this yet is beyond me), had me fill the form and then left me in peace to unwind and relax. 10 minutes after i stepped out of the car at the porch i was ready to soak in the tub.

Considerate staff who seemed to anticipate your needs, genuine service delivered with actual eye contact and not like the routine robots that most other hotels seem to employ.

Soothing rooms with a great big tub that opens up to the TV and wide big rain showers.

All i could think of was that I wanted to steal their training manager away.

fantastic hotel who have probably made me a customer for life.

well done

  • Stayed: July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank Vishal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antony P, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this reviewResponded 15 July 2014

Dear Guest,

Many thanks for staying with us at JW Marriott New Delhi Aerocity and reviewing us in this forum.

We are delighted to read your shining review of our hotel.Located near the airport, we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is heartening to know that you had a good stay experience here and our specialized services and facilities exceeded your expectations. Your wonderful review has been shared with our associates and they are thrilled and motivated.

Thank you again for making us your hospitality partner. We look forward to welcome you again soon.

Best Regards
Antony Page

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about JW Marriott Hotel New Delhi Aerocity

Address: Asset Area 4 - Hospitality District | Delhi Aerocity, New Delhi 110002, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 736 Hotels in New Delhi
Price Range: £108 - £209 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel New Delhi Aerocity 5*
Number of rooms: 523
Official Description (provided by the hotel):
Conveniently located near Indira Gandhi International Airport, JW Marriott Hotel New Delhi Aerocity features outstanding amenities with elegantly designed interiors, creating the perfect setting for work and relaxation. Our New Delhi, India hotel's central location is ideal, as we put guests close to the domestic and international airports in New Delhi. We also provide easy access to the city’s prominent business areas, as well as key tourist destinations of South Delhi. Our guest rooms offer wireless connectivity and world-class features, including large desks with ergonomic chairs, in-room vaults for laptops and valuables, and more. As a top choice among hotels in New Delhi, India, we delight guests with our outdoor pool, state-of-the-art fitness center, rejuvenating JW Spa, and superb dining options. JW Marriott Hotel New Delhi Aerocity is a perfect destination for travellers and our hotel is renowned for its extensive banquet spaces, which is great for holding meetings and conducting social events. Our New Delhi, India hotel's meeting and conference space includes a 1,200-square-meter Grand Ballroom. Whether you are travelling for business or leisure, JW Marriott Hotel New Delhi Aerocity provides an unforgettable retreat. ... more   less 
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