JW Marriott Aerocity, New Delhi is brand new hotel located in Airport area. Although hotel is very good but its staff right from welcome desk to check-in to restaurant etc need urgent training to make guest's stay comfortable. We stayed in hotel for two nights (two rooms) and despite being Marriott member, no appropriate advise about hotel facilities was given to us at the time of check-in. Rooms are very good, but other hotels in Delhi have better rooms. View from rooms is pretty bad, hence you have to keep your curtain drawn all the time. Swimming pool is small and area is noisy due to closeness to the airport. The restaurant(s) are good, especially 'Akira Back' is excellent. However, the staff, especially at reception of 'Akira Back' is poorly trained and despite having reservation we had problem in getting table at 'Akira Back'.
Overall it is a world class property, but they seriously need to work on training of its staff.
- Official Description (provided by the hotel):
- Conveniently located near Indira Gandhi International Airport, JW Marriott Hotel New Delhi Aerocity features outstanding amenities with elegantly designed interiors, creating the perfect setting for work and relaxation. Our New Delhi, India hotel's central location is ideal, as we put guests close to the domestic and international airports in New Delhi. We also provide easy access to the city’s prominent business areas, as well as key tourist destinations of South Delhi. Our guest rooms offer wireless connectivity and world-class features, including large desks with ergonomic chairs, in-room vaults for laptops and valuables, and more. As a top choice among hotels in New Delhi, India, we delight guests with our outdoor pool, state-of-the-art fitness center, rejuvenating JW Spa, and superb dining options. JW Marriott Hotel New Delhi Aerocity is a perfect destination for travellers and our hotel is renowned for its extensive banquet spaces, which is great for holding meetings and conducting social events. Our New Delhi, India hotel's meeting and conference space includes a 1,200-square-meter Grand Ballroom. Whether you are travelling for business or leisure, JW Marriott Hotel New Delhi Aerocity provides an unforgettable retreat. ... more less
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