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“Dated property - good location”
Review of Clarion Collection

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Clarion Collection
Ranked #414 of 779 Hotels in New Delhi
Reviewed 5 November 2011

This is more recognised by its old name - Hotel Qutub, so sometimes people fail to recognise it by its new name- Clarion. (My exp while dealing with cab driver)
This property is very near to the Kutub Minar. Good Food but limited spread. Rooms are spacious. Service can be better. Pastry counter is very inviting but could not try the same. Conferencing facility can be bettered. Friendly staff. Floor layouts are a bit confusing if you are trying to take the steps.

Room Tip: ask for a room with the view of the MInar
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  • Stayed: September 2011, travelled on business
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Thank Rahagir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionCollection, Manager at Clarion Collection, responded to this reviewResponded 15 November 2011

Dear Guest

We are grateful for your feedback on hotel services.

Your feedback has been passed on to the relevant department. Assuring you, our focus is always on enriching the guest experience at Clarion, New Delhi and improvement is a constant process here.

We look forward to serving you again during your next visit.

Sincerely
Ankush Sharma
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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80 - 86 of 128 reviews

Reviewed 31 October 2011

i recently spent 10 nights at the Clarion on a business trip, the hotel is very comfortable and clean, the rooms were spacious and well laid out typical european style. The hotel is dated.

The staff are freindly and helpful and try hard to make your stay enjoyable, the highlight for me was the restaurant food which was excellent. i will be returning to the Clarion in 4 weeks time.

Room Tip: room 404 or 305 etc..................nice and quiet.
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  • Stayed: October 2011, travelled on business
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Thank JamesRose500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionCollection, Manager at Clarion Collection, responded to this reviewResponded 15 November 2011

Dear Guest

we are grateful for your feedback. We are glad that you had a comfortable stay with us.

Looking forward to be of your service once again

Sincerely
Ankush Sharma
Resident Manager

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Reviewed 27 October 2011

This hotel is charging more than it is worth. Some recent refurbishment has been done. However, the standard still needs working on. There is however a delicious pastry shop and the staff is friendly. The restaurant is good.

  • Stayed: October 2011, travelled on business
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Thank KD36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionCollection, Manager at Clarion Collection, responded to this reviewResponded 31 October 2011

Dear Guest

Greetings from Clarion Collection, New Delhi!!

We are glad that you liked the Pastry Shop- La Dolce, Staff attitude and new refurbishments done in the hotel.

We are also grateful for your feedback related to the standards. Your feedback has been discussed with the relevant departments. Assuring you, our focus is always on enriching the guest experience at Clarion Collection, New Delhi and improvement is a constant process here.

We look forward to serving you again during your next visit.

regards
Ankush Sharma
Resident Manager

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Reviewed 25 October 2011

This is the earlier Qutub Hotel. Not very far off from Qutab Minar.
Has a spa, gym, conference halls, restuarants.

Old charm rooms and corridors.

Best is service.

The chef is really good and is customer friendly.

Gym is good but has time restrictions - only open till 9.30 pm. Not very co-operative to use it in the night time.

Room Tip: Negotiate in advance to see if you can get internet serivces free.
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  • Stayed: October 2011, travelled on business
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Thank MONK09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionCollection, Manager at Clarion Collection, responded to this reviewResponded 31 October 2011

Dear Guest

Thank you for taking the time to let us know how you feel!!!

Your feedback had been of a great help to us.

Looking forward to be of your service again.

regards
Ankush Sharma
Resident Manager

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Reviewed 26 July 2011

The Clarion Collection, New Delhi is a great place if you are looking for a 3 star experience for your business meetings or even stays! Situated in a sprawling location the hotel offers rooms with panoramic view of the city....you can see the famed Qutub Minar in the distance...Come evenings and you can splash out at the pool
The only let down was the food...it can be a little bland for the Indian palette ...seems like the chef has the 'western' clientele in mind...but they are good at attending to personal requests too!

  • Stayed: August 2010, travelled on business
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Thank ChrisJ45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionCollection, Resident Manager at Clarion Collection, responded to this reviewResponded 9 August 2011

Dear Guest

We appreciate your feedback!!!

Your feedback has been shared with the concerned department. Assuring you, our focus is always on enriching the guest experience at Clarion, New Delhi and improvement is a constant process here.

Sincerely
Ankush Sharma

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Reviewed 15 July 2011

I have been staying at the hotel on my various trips to Delhi . While the hotel provides 5 star facilities for a 3 star price .Their service is slow and the food prices are outrageous. A dinner for one will easily set you back Rs 1500. I stay her more for the location an dthe facility and try to eat outside .

  • Stayed: July 2011, travelled on business
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Thank KurienCK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionCollection, Resident Manager at Clarion Collection, responded to this reviewResponded 20 July 2011

Dear Guest

Thank you for sharing your recent experience at Clarion Collection New Delhi!!!

Your valuable feedback has been shared with the departments concerned. We would like to inform you that our rates are very much competitive as comparison to other same category hotels.

Assuring you, our focus is always on enriching the guest experience at Clarion, New Delhi and improvement is a constant process here.

We look forward to serving you again during your next visit.

Sincerely
Ankush Sharma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2011

You gotta give it to the staff at CC -- incredible friendliness, willingness to go to great lengths. The coin, however, has two faces. If you put up a "do not disturb" sign -- be sure to get at least three phone calls, asking when you want your room to be cleaned. If you put up the "please, clean my room" sign -- rest assured, it won't be cleaned.
The cleaning itself hardly involves thorough vacuuming or wiping of surfaces. In fact, they even fail to replace your toilet paper. So, bring your own nappies, lest you see that roll getting thinner.
Staff at Va Bene is above praise. Prices are beyond logic.
The pool is closed for an extended renovation -- don't expect it to be functioning for the next couple of months at least.
The "Spa" is actually a modest weight room with a steam room (an obvious necessity in the city, where it gets to +44C in the summer). the masseuse is available from Noon until 3pm.

If you want some fresh air in your room -- an absurd desire in Delhi, of course -- be prepared to battle with swarms of insects and mosquitoes. There are no nets on windows, so all flying creatures are welcome.
Wear and tear is obvious around the entire building.
Beds have bed bugs.

Close to the airport, not too far from the city's most hyped-up shopping mall, about 15 km away from the city center. So if you are not the type to sit around at the hotel and pay exorbitant amounts of cash for a glass of poor wine (supposedly, French, but the jury's still out on that) -- stay away.

ok for a business trip of 2-3 days.

oh, and internet is expensive AND amazingly slow.

  • Stayed: May 2011, travelled on business
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Thank galoux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClarionCollection, Manager at Clarion Collection, responded to this reviewResponded 13 June 2011

Dear guest

Greetings from Clarion Collection, New Delhi!!

we are concerned about your recent experience at the hotel, and we are writing to thank you for taking the time to bring the matter to our attention.

we want you to know that the comments and suggestions we receive from our Guests are taken seriously. They tell us what we are doing right, what we’re doing wrong and how we can improve further to meet our Guests expectations.

We are grateful for your feedback on hotel services and offerings. Your feedback has been passed on to the relevant departments. Assuring you, our focus is always on enriching the guest experience at Clarion, New Delhi and improvement is a constant process here.

we donot encourage on opening the windows of the guest rooms.Also our Swimming pool is operational for the inhouse guests and Spa members for usage.

We look forward to serving you again during your next visit.

Sincerely,

Ankush Sharma
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clarion Collection

Address: Qutab Institutional Area, Shaheed Jeet Singh Marg, New Delhi 110016, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#77 Luxury Hotel in New Delhi
Price Range: £77 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Clarion Collection 4*
Number of rooms: 45
Official Description (provided by the hotel):
Edenpark New Delhi (Erstwhile Clarion Collection Qutab Hotel) is located in Qutab Institutional Area, a five minutes' drive from Qutab Minar. It offers Wi-fi, dining options, and rooms with large bay windows with a view of Qutab Minar and greenery around. Well-situated in South Delhi, Hotel is 23 km from the high-tech city of Gurgaon and 14 km from Connaught Place, 5 km from Shopping centres like Select Citywalk, DLF Emporio, Ambiance, DLF Promenade, Ansal Palza, Dilli Haat, and places to see like Garden of Five Senses, Lodhi Garden, Humayun Tomb, Qutab Minar, etc. Hotel is surrounded by various institutions like Fore School of Management, IIFT, International management Institute, Institute of Public health and finance, Indian Institute of Mass Communications and hospitals like Sita Ram Bhartia, Rockland , Fortis, AIIMS and Max. The air-conditioned rooms at Edenpark New Delhi come with room service and Wi-Fi access. Standard amenities include a minibar and tea/coffee maker. Guests can book a day trip at the tour desk- Jetfleet. At Zerzura, the cuisine encompasses the best of Middle East, North Africa and elements of the Mediterranean. Hotel offers free parking and is around 9 miles from Indira Gandhi International Airport. ... more   less 
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Also Known As:
Clarion Collection New Delhi Hotel New Delhi
Qutab Hotel Delhi
Qutub Hotel Delhi

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