I could live with the slow service and over priced food in the restaurant. However when I spotted bed bugs in our bed I could not! When I complained to housekeeping they arranged to spray the bed! Not good enough considering any hotel that has bed bugs should be completely fumigated. After the 'said' spray there were still bed bugs so we asked to move room. I would have moved hotel however it was late and we had to catch a 5 am train. In the new 'clean' room there was faeces spread all over the outside of the toilet bowl; someone did come to clean it eventually!!! The next day whilst checking out I went to use the reception toilet, there had been a party the night before and no one had yet cleaned the loos. There were number ones and numbers two's (if you get my meaning!) Everywhere!!!! The hotel paid for our taxi to the train station and the night before they did say that they would upgrade our room (after the dirty toilet room complaint) however first of all they said that we would have to pay for the upgrade! After much arguing and hours later they said they would pay for the upgrade. By then it was far too late to move!!! The manager was not around to speak to before we left so I asked three times for the manager to call me, however he never did!!!
- Official Description (provided by the hotel):
- Edenpark New Delhi (Erstwhile Clarion Collection Qutab Hotel) is located in Qutab Institutional Area, a five minutes' drive from Qutab Minar. It offers Wi-fi, dining options, and rooms with large bay windows with a view of Qutab Minar and greenery around. Well-situated in South Delhi, Hotel is 23 km from the high-tech city of Gurgaon and 14 km from Connaught Place, 5 km from Shopping centres like Select Citywalk, DLF Emporio, Ambiance, DLF Promenade, Ansal Palza, Dilli Haat, and places to see like Garden of Five Senses, Lodhi Garden, Humayun Tomb, Qutab Minar, etc. Hotel is surrounded by various institutions like Fore School of Management, IIFT, International management Institute, Institute of Public health and finance, Indian Institute of Mass Communications and hospitals like Sita Ram Bhartia, Rockland , Fortis, AIIMS and Max. The air-conditioned rooms at Edenpark New Delhi come with room service and Wi-Fi access. Standard amenities include a minibar and tea/coffee maker. Guests can book a day trip at the tour desk- Jetfleet. At Zerzura, the cuisine encompasses the best of Middle East, North Africa and elements of the Mediterranean. Hotel offers free parking and is around 9 miles from Indira Gandhi International Airport. ... more less
- Reservation Options:
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- Also Known As:
- Clarion Collection New Delhi Hotel New Delhi
- Qutab Hotel Delhi
- Qutub Hotel Delhi