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“DON'T STAY THERE!”
Review of Clarion Collection

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Clarion Collection
Ranked #358 of 713 Hotels in New Delhi
Zurich, Switzerland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“DON'T STAY THERE!”
Reviewed 10 November 2010

I could live with the slow service and over priced food in the restaurant. However when I spotted bed bugs in our bed I could not! When I complained to housekeeping they arranged to spray the bed! Not good enough considering any hotel that has bed bugs should be completely fumigated. After the 'said' spray there were still bed bugs so we asked to move room. I would have moved hotel however it was late and we had to catch a 5 am train. In the new 'clean' room there was faeces spread all over the outside of the toilet bowl; someone did come to clean it eventually!!! The next day whilst checking out I went to use the reception toilet, there had been a party the night before and no one had yet cleaned the loos. There were number ones and numbers two's (if you get my meaning!) Everywhere!!!! The hotel paid for our taxi to the train station and the night before they did say that they would upgrade our room (after the dirty toilet room complaint) however first of all they said that we would have to pay for the upgrade! After much arguing and hours later they said they would pay for the upgrade. By then it was far too late to move!!! The manager was not around to speak to before we left so I asked three times for the manager to call me, however he never did!!!

  • Stayed October 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank badger71188113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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128 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Athens, Greece
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 October 2010

Clarion used to be Qutab - a good place to go to in the past, and cheap, but not it's in private hands and for the worse I'm afraid. One: the hotel's location, far away from the heart of the city, is a problem. Hard to get anywhere, taxis are really expensive, and there is no public transport close by. Two: the hotel is expensive for it's shoddy quality. Three: food is not bad, quite good sometimes, so that's a plus. Four: the hotel has ridiculously bad internet coverage, even when you're paying for it (and you are!) Five: the hotel also has ridiculous rules; no guests allowed into the room ever even for business meetings which is shocking.

  • Stayed January 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Dider-Rama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these New Delhi hotels

Mumbai (Bombay), India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 September 2010

The Qutub as it is popularly known is good value for money. It is situated in a green patch right next to the historic Qutub Minar of Delhi and has a deer park just a stone’s throw away. It is also close to IIT Delhi and Saket.

I have stayed here many times over the years and love to notice that the place has not deteriorated like some of the other places around.

The first USP of this place for a business traveler like me is the price. Although on the internet it looks unreasonable, a short call by our office secretary got the price down to a very value for money kind of an offer.

Delhi per se is not known for its hospitality so do not expect much from the staff. The Reception though is a pleasant exception. As the breakfast is complementary the staff there is almost not bothered about your existence. The spread however is good.

The place also has only two restaurants to chose from and your best bet for Indian food should be room service.

The room fittings and bath are as good as they get and the bath tub is almost therapeutic after a long day stuck in Delhi traffic.

The place also promotes an Air Charter Service at very reasonable rates. Don’t know if I can afford this as of now but still feel it is good value for money too.

All in all the Qutub or the Clarion Collection is a good bet for the overnighter in Delhi.

  • Stayed September 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Llewellyn75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 June 2010

This hotel is comparable to a five-star property yet slightly cheaper, which gives it an edge over the rest. Since it is based out of South Delhi, most posh localities are at an approachable distance. They have a well-kept pool, a must use during winters only because it is not covered. The restaurant has a great ambiance and serves some authentic Punjabi cuisines. However, I found the staff a little arrogant. When I needed some print-outs, the folks at the reception were evasive and kept me waiting till I approached them for the third time. So whereas I would recommend the property as comfortable and classy, you may have to put-up with slight inconvenience with the hotel staff!'

  • Stayed June 2009, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank namrta1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 June 2010

While it is a bit further from the prominent business area, it is a beautiful spacious hotel. Plush feeling. Rooms are large, trendy furniture. Good restaurants and other facilities. Strongly recommend for business or pleasure.

Stayed May 2010, travelled on business
Helpful?
Thank sharad90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore-Hosur
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 June 2010

Being fairly close to the Delhi airport it is very convinient to reach. Business locations apart from hertiage sites ( Qutab minar) are very close.

Rooms are spacious, food is varied and scrumptious !

Services are warm and prompt !

Swimming pool and gymnasium is conviniently placed, very neat and well maintained.

  • Stayed May 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dinesh_viswanath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore
2 reviews
Reviewed 20 May 2010

Excellent service and ambience simply super..Must see place before you die.. Very nice staff ..Food is excellent... !

  • Stayed May 2008, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank korisuni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Clarion Collection

Property: Clarion Collection
Address: Qutab Institutional Area, Shaheed Jeet Singh Marg, New Delhi 110016, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#76 Luxury Hotel in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Clarion Collection 4*
Number of rooms: 45
Official Description (provided by the hotel):
Edenpark New Delhi (Erstwhile Clarion Collection Qutab Hotel) is located in Qutab Institutional Area, a five minutes' drive from Qutab Minar. It offers Wi-fi, dining options, and rooms with large bay windows with a view of Qutab Minar and greenery around. Well-situated in South Delhi, Hotel is 23 km from the high-tech city of Gurgaon and 14 km from Connaught Place, 5 km from Shopping centres like Select Citywalk, DLF Emporio, Ambiance, DLF Promenade, Ansal Palza, Dilli Haat, and places to see like Garden of Five Senses, Lodhi Garden, Humayun Tomb, Qutab Minar, etc. Hotel is surrounded by various institutions like Fore School of Management, IIFT, International management Institute, Institute of Public health and finance, Indian Institute of Mass Communications and hospitals like Sita Ram Bhartia, Rockland , Fortis, AIIMS and Max. The air-conditioned rooms at Edenpark New Delhi come with room service and Wi-Fi access. Standard amenities include a minibar and tea/coffee maker. Guests can book a day trip at the tour desk- Jetfleet. At Zerzura, the cuisine encompasses the best of Middle East, North Africa and elements of the Mediterranean. Hotel offers free parking and is around 9 miles from Indira Gandhi International Airport. ... more   less 
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Also Known As:
Clarion Collection New Delhi Hotel New Delhi
Qutab Hotel Delhi
Qutub Hotel Delhi

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