We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Shabby but not chic!”
Review of Hotel Samrat

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel Samrat
Ranked #458 of 716 Hotels in New Delhi
Warwick, England, United Kingdom
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Shabby but not chic!”
Reviewed 28 November 2012

Typical Government run hotel in a fabulous location but desperately in need of a serious make-over and hygenist. The other negative reviews are pretty accurate so I wont add to the list of grievances, however the staff are very friendly making the best of what could be an amazing establishment given the investment and love this old hotel needs and deserves. I decided to eat out the night I stayed and enjoyed a fabulous meal at the Imperial down the road! Now there's a wonderful example of a make-over of an old Delhi landmark hotel!

  • Stayed November 2012, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DawnF1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samrat_Hotel, Manager at Hotel Samrat, responded to this review, 4 December 2012
Dear Guest

It was indeed a pleasure to have you with us at Hotel Samrat. Being in the hospitality industry for a few decades it has always been our most sincere endeavor to make sure that our guests are comfortable at Hotel Samrat during their stay. Your feedback and response for the total makeover of the hotel would greatly help us in further improving our hotel as we have already started redoing our rooms.

Looking forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

148 reviews from our community

Traveller rating
    8
    37
    46
    28
    29
See reviews for
23
12
15
81
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Montreal, Canada
Level 6 Contributor
113 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 27 November 2012

This is an old Delhi hotel from the late 70's early 80's.I spent a lot of time in New Delhi in the 80's and 90's.I used to avoid this hotel then and it has not changed since then...actually it just aged badly.Staff is very friendly and efficient and service is good but the hotel need a total renovation.The location is one of the best and quietest in the city but the the room I stayed in smelled moldy and everything was just old and badly maintained...It thankfully had engineered fake wood floors which helped but it was not enough.I stayed there complimentary of the Chamber of Commerce so it cost nothing but still was not good.breakfast was good and service was very friendly and efficient...but the property needs help

Room Tip: Go to a better hotel
See more room tips
  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Domrom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samrat_Hotel, Manager at Hotel Samrat, responded to this review, 4 December 2012
Dear Guest,

It was indeed very valuable to get your suggestions and feedback about the hotel during your stay with us in November 2012.
It was rather unfortunate that your experience in the room you stayed was not upto your expectations. We assure you that necessary action has already been initiated. The rooms and bathrooms are being renovated and our maintenance team have already started working on it.
Retreating our sincere apologies once again and we look forward to you giving us opportunity to be back with us soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these New Delhi hotels

San Francisco, California
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 November 2012

This place smells really bad. The rooms are nice size, the location is great, but it is noisy, dirty, and smells badly of mold. Everything feels really damp. The furnishings, drapes, and lamps are old, and smelly. The service is so/so, some staff are very helpful, courteous, and friendly, others don't have any clue about service, and everyone at the front desk/reception were rude. The food at breakfast was ok, I didn't have any other meals here. Check out time is noon, but if you want to extend til the evening, they charge one whole day extra. My room was an odd numbered room and over a party area, loud thumping bass music all night long.

Room Tip: odd numbered rooms face a very busy street and are very noisy, plus they are above the "party&q...
See more room tips
  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank suemidwife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore, Karnataka, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2012

Location is awesome. situated in the heart of the capital with beautiful green view. I stayed there with my family n it was a great decision to be there. The staff especially the front desk guys are very helpfull n courteous. I stayed there a long time back, but now the rooms, lobby n food outlets have been renovated & are in much better condition than of earlier. After the opening of Shiro n Coffee shop, the food eaters have now more options to enjoy their meal at this palace.

Room Tip: Rooms facing the swimming pool & Prime Minister's House are nice, especially pentagon shaped...
See more room tips
  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dipankar Ray B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Falmouth
Level 4 Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 October 2012

I stayed here for 7 days for a conference at the neighbouring hotel and was wishing I had stayed at the other hotel by the end of the week...

After arriving on the Saturday I awoke at midnight to find that Van Halen had reformed and were practising "Jump" in the room next door to me, well, either that or it was the disco that went on in the restaurant downstairs.... the tiredness finally overcame the music at 3.30am. If you actually want to sleep in a hotel when you are away then ask for a room that is not above the disco.

The swimming pool area was a real dissapointment, more so because it could have been nice. A great big pool but the tub area next to it was empty (except for the pigeons) and there were no recliners, you could get a mat to have on the ground though. The pool at the Ashok hotel was expensive to visit for the day (about 35 GBP, 50 USD) but well worth it as was a nice pool and poolide area.

Breakafast was grim but the 2 hotel restaurants served good food in the evening. In fact the downstairs restaurant (where the disco is held) was a beautiful area with great food.

Speaking to people at the conference there are a lot better hotels to stay in in New Delhi, I think I would have used my own money to pay the extra for the Ashok and if you are on business then I'd advise looking around.

A poor hotel by international standards. You may get a 40" Samsung flat screen in the room but the paint is peeling and the bath is stained.

Room Tip: Anywhere away from the disco!
See more room tips
  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kernowkrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Falmouth
Level 3 Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 October 2012

This is a huge labrynthian structure, which looks impressive on arrival, with its polished marble floors in the spacious reception area. But venture into the interior and things are very much different, ranging from shabby to filthy. 

I rarely use hotel lifts, and ascending the stairs I had to walk around hotel staff sitting, and sometimes sleeping, on the steps. My room was clean enough, but had little security. The security chain was broken and the security lock was obviously of little use, as room service staff would burst in at all times, despite the do not disturb light being shown.

I stayed here 7 nights for a conference. Five of these were quiet but I would advise anyone to avoid Fridays and Saturdays, when a very loud disco in one of the restaurants thumps out until the very early hours, making sleep impossible.

On the plus side I ate at both of the hotel restaurants, and these were very good.

Room Tip: If staying Friday or Saturday, ask for room as far from disco as possible
See more room tips
  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BWills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samrat_Hotel, Manager at Hotel Samrat, responded to this review, 13 October 2012
Dear Mr.Suyash

It was indeed our pleasure to have you here at the "Samrat". It was rather unfortunate that your experience in the hotel was not up to your expectations. We assure you that necessary corrective steps have already been initiated and the concerned staff have been thoroughly briefed.

We request you to give us another chance to be at your service to ensure that your stay is to your utmost satisfaction.

Regards
Team Samrat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New Delhi hotels
Hotel Diplomat
#244 of 716 in New Delhi
96 reviews
The Ashok
#182 of 716 in New Delhi
570 reviews
Greater Kailash I
FabHotel BMK Greater Kailash
FabHotel BMK Greater Kailash
#387 of 716 in New Delhi
31 reviews
Show Prices
Show Prices
Show Prices
Hotel The Royal Plaza
#73 of 716 in New Delhi
2,403 reviews
The Park New Delhi
#64 of 716 in New Delhi
2,917 reviews
The Hans New Delhi
#114 of 716 in New Delhi
609 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Samrat? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Samrat

Property: Hotel Samrat
Address: 50 - B Kautilya Marg, New Delhi 110021, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#79 Luxury Hotel in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Samrat 4*
Number of rooms: 255
Official Description (provided by the hotel):
Set in the landscape garden. Samrat’s elegant structure built around a centre flower-filled atrium an open air courtyard lives up to the concept of luxury hotel. The hotel has a choice of 255 rooms with a Pan-Asian restaurant “SHIRO,” a multicuisine restaurant ‘CHAKRAAS.” To serve you better there is LAYBA, a beauty salon. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, TripOnline SA, Priceline, 5viajes2012 S.L., Booking.com, Travel Republic (UK), Hotels.com, Evoline ltd, getaroom.com and Cancelon so you can book your Hotel Samrat reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Samrat Hotel New Delhi
Samrat New Delhi
Hotel Samrat Delhi
Samrat Hotel Delhi

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing