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“Nice hotel, but bedbug problem” 4 of 5 bubbles
Review of Hotel Gold Inn

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Hotel Gold Inn
Ranked #558 of 1,049 New Delhi B&B and Inns
Delhi, Louisiana
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice hotel, but bedbug problem”
4 of 5 bubbles Reviewed 22 November 2013

It's close to the main bazar and railway station with quiet clean qnd well equipped rooms( modern tv, wifi in the room). We payed 1000 rs for a room with 2 doublebeds. We had bedbugs in the room, so we complained and got a room in the 3 floor with less bedbugs immediatly. I think we killed them all, so we can recommend room number 303 ;)
Room service is available but don't expect too much of the rooftop 'restaurant'.
If you don't have bedbugs in your room, it's a good price - value deal.

  • Stayed November 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank steckse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
venkatesh c, General Manager at Hotel Gold Inn, responded to this review, 1 August 2016
Thank you for your taking the time to provide your kind feedback. I am glad to see your comments on the overall quality of our features and services. We have taken steps to learn from your feedback. I do hope you will come and visit us again to experience our services at their best. We look forward to welcoming you back again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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11 reviews from our community

Traveller rating
    1
    5
    0
    1
    4
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Peoria, Illinois
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 10 August 2013

This hotel has a severe bedbug problem. The lobby looks very clean & the staff seem friendly, but when alerted to problems they do little to nothing to resolve them. The 1st night I got bit up badly, bites all over my legs & arms. So, the next day they sprayed air freshener & tried to make me believe it was bug spray. I was moved to another room & then they also said they were calling an exterminator. It was a lie, they did not call anybody, and the bedbug problem was not resolved. 3 nights I was patient with them & those 3 nights I continued to get bitten. I moved to another hotel, settled my room service bill, but refused to pay for those 3 nights. The employees said fine, go. For the next month I was approached by employees on the street saying that their boss wanted payment. UNBELIEVABLE !!! STAY AWAY FROM THIS HOTEL !!!!!!! It is bug infested & the hotel manager is dishonest. The room service food isn't even very good either. There are comparable hotels all over Pahar Ganj, with cleaner rooms & better food. Try Tanya hotel, or Vintage Inn (although the Vintage Inn does not have room service, their rooms are small but clean)

Room Tip: This hotel has a severe bedbug problem. The lobby looks very clean & the staff seem friendly, bu...
See more room tips
  • Stayed July 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank Melissa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
venkatesh c, General Manager at Hotel Gold Inn, responded to this review, 1 August 2016
We are disappointed to see your feedback. We obviously have failed in ensuring that you have a great overall experience and I sincerely apologize for this. We are happy that you had a pleasant stay in our hotel. Regarding the Rest assured, our hospitality is better and we have taken steps to learn from your and other guest feedback. I do hope you will come and visit us again to experience our services at their best.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hotel Gold Inn

Property: Hotel Gold Inn
Address: 4653-54, Sora Kothi, main bazar | Pahar Ganj, New Delhi 110055, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #558 of 1,049 B&Bs / Inns in New Delhi
Price Range (Based on Average Rates): £
Number of rooms: 28
Official Description (provided by the hotel):
Located at 500 meters from New Delhi Railway Station and 5 minutes walk from R.K Ashram Metro Station. It operates a 24-hour front desk to welcome and assist guests. Free WiFi access is available. Located downtown, Hotel Gold Inn is just under 1 mile from Connaught Place and 1 mile from the lively Chandni Chowk. Fitted with tiled flooring, air-conditioned rooms are furnished with a wardrobe, a flat screen satellite TV, telephone and seating area. The attached bathroom comes equipped with shower and free toiletries. Tea/coffee making facilities are also provided. The friendly staff at Hotel Gold Inn can assist guests with luggage storage, currency exchange and laundry services. Guests may also approach the tour desk for sightseeing and travel arrangements. Car rental service and meeting banqueting facilities are available on request. The in house restaurant serves a delectable buffet spread of Indian dishes. Meals can also be served in private with room service options. ... more   less 
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