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“Best stay in New Delhi”

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The Roseate New Delhi
Ranked #101 of 707 Hotels in New Delhi
Englewood, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Best stay in New Delhi”
Reviewed 24 April 2014

Stayed at the Dusit Devarana in New Delhi on April 18-April 20, our best 2 nights in India.
This is truly a 5 star hotel anywhere in the world. From the minute we arrived to the time we left the service was top-notch. Best part of the hotel is the Restaurant under the management of Chef Nishant Chaubey, his food is on par with many of the top chefs in the world, he is truly a up and coming star in India. My many many thanks to him and all the staff at the hotel for making our trip so memorable. We will surly return to this place every time we visit India.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Arvinthapar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaideep A, General Manager at The Roseate New Delhi, responded to this review, 6 May 2014
Dear Guest,

Namaskar!

Many thanks for your feedback and we appreciate the time you must have spent in writing the same. Its great to hear that you enjoyed the services and experience worth remembering at Dusit Devarana and recommending it by means of this feedback to others. I shall definitely pass on the exciting words to Chef Nishant and to his team who were able to meet to your levels of expectations and we look forward to welcome you back soon at Dusit Devarana.

Regards

Jaideep Anand
Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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451 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (97)
Date | Rating
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 April 2014

the Resort is Beautiful and amazing, The experience all the way from Check in to the room was as is expected from a brand like Dusit; Their reception staff are great and quite proactive in terms of finding out my needs even before I would put words to them! The food at the restaurant is just lavish! I Highly recommend visiting Kiyan to all other guests who wish to stay here. As a feedback I'd suggest the service staff at the restaurant to be more proactive as the other departments, other than which there is no other point for me to complain. Will come back to this hotel again during my next visit to Delhi!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Rudraksh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaideep A, General Manager at The Roseate New Delhi, responded to this review, 6 May 2014
Dear Guest,

Namaskar!

Many thanks for your feedback and we truely appreciate the time you must have spent in writing the same. We are delighted to hear that you liked the services at the resort and thankful once again for recommending the resort, as well. We have taken note of your dis satisfaction of service level at Kiyan and we will work towards the same. It will be great if you can write to me personally explaining of the same in detail, if possible to enable me to work backwards towards improving the same from that perspective. We look forward to welcome you back soon.

Regards

Jaideep Anand
Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
Reviewed 24 April 2014

Beautiful hotel! The exteriors are too pretty and you do not feel like you are in Delhi! Love the water bodies and the food is amazing at the restaurant. A special thanks to Chef Nishant Chaubey who happily planned & prepared a lovely 3-course meal for us as per our liking. A very very special thanks to Gaurav Sinha who made our stay wonderful & pleasant. Thanks to the team at Kiyan restaurant, ever so helpful and smiling. Massage at the Spa was great. We have not had any problems overall but here are some points which can be worked on:

1. We need a kettle and some tea and milk in the room so guests are able to make a cuppa at their own convenience and do not need to call for a tea everytime.
2. The water by the Gym and Spa needs to be cleaned. Else with the amount of mosquitoes, they will surely breed over the still water.
3. A manual remote control in case the Ipad does not work. We experienced some inconveniences with the Ipad and the TV not working. But that was fully resolved by the staff.
4. We need more sockets in the room.

The above are all constructive criticism :)

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mili59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaideep A, General Manager at The Roseate New Delhi, responded to this review, 6 May 2014
Dear Guest,

Namaskar !!

Many thanks for your feedback and we appreciate the time you must have spent in writing the same. Its great to hear that you enjoyed the hospitality at Dusit Devarana. Having said that, we have taken note of all your points which will be taken into consideration for sure. We look forward to welcome you back at Dusit Devarana very soon again.

Regards

Jaideep Anand
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 23 April 2014

Recently had an opportunity to stay at this hotel. The experience was wonderful and one of its kind. The hotel is an oasis of peace. The architecture is beautiful. No one can judge from outside that there is something so beautiful existing inside. You must visit this hotel to find out.

Starting from check-in to check-out, it was a display of true hospitality. Staff is well trained and courteous. In-room dining staff was very professional and provided every possible help in suggesting food according to my requirements (being diabetic). And food is delicious. A special thanks to Chef for that.

Great ambience, good food & warm service. What else can you ask for?
And truly enjoyed the pooja ceremony in your temple. Have never seen it before in any hotel worlwide.

Thank you for an unforgettable experience. Will miss all smiling faces. Looking forward to my next stay and many more stays in Dusit Devarana :)

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anu S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaideep A, General Manager at The Roseate New Delhi, responded to this review, 25 April 2014
Dear Guest,

Namaskar!

Many thanks for your feedback and we truely appreciate the time you must have spent in writing the same. Its great to hear that you loved the resort for its services, staff and the look of it too.
Shall definitely pass on the exiciting words with my staff members down the line and we look forward to welcome you back again. Would like to share that the temple at the premises is a live temple and we do religious ceremonies over there on regular basis to seek god's blessings and showering on each and every one who makes it to the place. We do encourage every guest to go and visit the temple for sure.

Regards

Jaideep Anand
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 21 April 2014

The resort is an experience. What features , what service!

I loved the premium room category done with so much of warmth. " The resort is like reading a book , turn another leaf to see another side of it" - first words of the front office manager as I was walked down the spiral staircase. From that point to the departure there was something at every corner of the resort. Beautiful derivative of modernity and past, Dusit has surpassed many here. Kiyan is good though can get better . Outdoor public areas need bit of look into though this has to be a nature's resort of its kind. If you know art , then its a large exhibition for sure.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaideep A, General Manager at The Roseate New Delhi, responded to this review, 25 April 2014
Dear Guest,

Namaskar!

Many thanks for sharing the feedback and we appreciate the time you must have spent in writing the same. We are delighted to hear that you enjoyed the hospitality at Dusit Devarana and liked the resort for its look and feel. We look forward to welcome you back soon.

Regards

Jaideep Anand
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
1 review
Reviewed 18 April 2014

Beautiful hotel but poor sevice at Kiyan and front office. We had earlier on stayed here when the hotel opened in Oct as it was so fresh and the staff was so good - we were also looking forward to meet Mahema Bhutia hotels' head of sales & marketing who had interacted with us over breakfast but was dis heartened to hear she has now moved on....she was one of the stars here. Its a pity not to see her here.

Room Tip: Mini bar is so sub standard - hopefully in our next visit we will see more of "luxury" pro...
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lazydaisy2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaideep A, General Manager at The Roseate New Delhi, responded to this review, 21 April 2014
Dear Guest,

Namaskar!

At the outset I take this opportunity to thank you for choosing us, and I deeply regret that this experience did not turn out as envisaged by you. Please accept my apologies for this below par experience at my hotel and I request you to treat this as an inadvertent, and isolated occurrence. I have also made not of your comment on the Kiyan and front office.

We at the Dusit Devarana have always strived to seek feedback from our discerning guests and have gained immensely from it over times. In order to gain from yours, may I request you to spare some time to share more thoughts on your experience of the Kiyan, Front office in detail and on parameter related to the courtesy, competence and responsiveness of our team. We shall certainly ensure that we learn from your insights in order to prevent any recurrences. Perhaps there is a need to re- train or streamline certain processes.

I look forward to hear from you and request you to give us another opportunity to make your future visits more pleasant and memorable. Please feel free to write to me and I shall personally ensure that you have a splendid experience when you visit us next.

Regards

Jaideep Anand
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amritsar, India
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 April 2014

welcome drink was not served and at the time of check out guest was stopped as the bed runner was missing from the room which was rather taken by house keeping assistant during the turn down service on the first of the stay....even the guest told hern do not take it as she will face trouble during check out which actually happend....this is very unprofessional and we are deeply hurt and have decided never to come back due to this experience to the y....:-(

Room Tip: pool face rooms but nothing is worth staying with this kind of attitute from the staff we get at our...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank dkarora59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Roseate New Delhi

Property: The Roseate New Delhi
Address: Nh - 8, New Delhi 110002, India (Formerly Dusit Devarana New Delhi)
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #101 of 707 Hotels in New Delhi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Roseate New Delhi 5*
Number of rooms: 50
Official Description (provided by the hotel):
Ensconced amidst a thousand mature trees, Dusit Devarana New Delhi offers a transcendental leisure experience blending modern technology, tranquil natural settings and a touch of gracious Thai hospitality. Perfectly located between the historical attractions of New Delhi and corporate hub of Gurgaon, the hotel provides business and leisure travelers a luxurious urban retreat in the heart of India. The business hub, embassy area, and city’s luxury malls are situated in close vicinity, while the Indira Gandhi International Terminal is just a 10 minutes’ drive from the hotel. ... more   less 
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