We stayed in Hotel Welcome palace on the 25th-26th October 2007 and then, from 29th October till 1st November 2007.
We asked the owner to give us a wake up call at 430 on the 26th and arrange for a cab @500. We had an early flight to catch. We also asked for a cab to pick us up from the train station on the 29th. The
Hotel manager noted our requests. I asked him about the price for the
cab, and it was Rs 500. The next morning, no wake up call, no cab waiting for us. There was a different person at the frontdesk and he said that the cab would cost Rs 750. When I protested, he said that i
should discuss with the other guy when am back. On the 29th, there was no cab waiting for us at the train station. We take a cab on our own, since none of the requests we had made earlier were not satisfied. When we arrive at the hotel, the manager says the driver is waiting for us at station.
When I asked him for fare for a sight seeing trip, there was the basic Rs 2800 + additional fares for driver, which was not defined.
On checking out, the bills were NOT what we had agreed on - the first
cab was 750 instead of the 500 he had promised. He claims that he gave us a big cab. He was charging for the cab that was never there plus he was charging Rs 850 for dropping us to the airport (compared to the 550 he had said earlier).
On top of that, there was NO hot water for taking shower, when asked,
front desk would say it would be activated in 10 mins - but alas, only vain promises. The bed sheets were not clean - looked like someone had been sleeping in those before. We were 2 in a room, but they consistently provided only one towel daily.
You may stay at the hotel, but get all expected costs in writing from
the beginning. Do NOT go by the manager's words, as he will find
some good excuse to charge you more - unless you have a lot of money to spare and do not really care about being cheated upon.
- Official Description (provided by the hotel):
- Welcome to Hotel Welcome Palace an excellent place to stay in five varieties of accommodations ranging from economy to luxury. Ideally located at best commercial area in city i.e.karol bagh. A nicely decorated lobby to welcome you with all grace and honour wit a promise to take care of every small requirements.We do not have link with any other property of same name. ... more less
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- Also Known As:
- Welcome Palace Hotel