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“Attractive venue for a wedding”

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Tivoli Garden Resort Hotel
Ranked #298 of 715 Hotels in New Delhi
New Delhi, India
Level 6 Contributor
158 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Attractive venue for a wedding”
Reviewed 26 November 2013

Very nicely built up, with lush green gardens for hosting parties & wedding receptions, it's a cool place to enjoy. Went there a couple of nights back and believe you me, they have got a huge property. I think they can simultaeously host 4-5 parties. however, the food is passable and is in fact a diappointment. The buffet variety was there but taste was'nt. maybe, that's a week point for them.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Rajiv_Phantom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tivolihospitality, Manager at Tivoli Garden Resort Hotel, responded to this review, 14 July 2014
Dear Guest
Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments.
Warm Regards, Management Tivoli Hotels & Resorts New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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209 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Mumbai (Bombay), India
Level 6 Contributor
423 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 19 November 2013

A nice hotel on the outskirts of Delhi with 40 good rooms and large banquet halls and a garden to hold large functions like weddings. Excellent catering and service and good staff. A liittle way out and traffic can be a problem due to Chattarpur mandir. Otherwise a great place for personal parties

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KanwarTavy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tivolihospitality, Manager at Tivoli Garden Resort Hotel, responded to this review, 14 July 2014
Dear Guest
Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments.
Warm Regards, Management Tivoli Hotels & Resorts New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colombo, Sri Lanka
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 November 2013

The goods were- staff were very helpful in trying to fix the plug so I could charge my laptop, there is no ac in the lobby so staff were nice enough to bring a fan, give me water whilst sitting in the lobby without me even asking however most staff lacks friendliness or a smile, which if they had would have been really great service. However, the hot water in the room was not working and though I complained about it nothing was done.
The room itself was a bit old, the bathtub was a bit dirty looking and not inviting.
Average place, would only stay here if I cannot find anyother hotel in the area.

  • Stayed June 2013, travelled solo
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ranj_sp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tivolihospitality, Manager at Tivoli Garden Resort Hotel, responded to this review, 14 July 2014
Dear Guest
Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments.
Warm Regards, Management Tivoli Hotels & Resorts New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 October 2013

Was there for a wedding a couple of years ago. Firstly, don't mind them what they add the word 'resort' to their name. yes it is a faily large property, but only the garden which can be used for a big gathering. tivoli is hardly a resort with a swimming pool which is more like a show piece. We were actually told that the heating in the room would be fixed, but unfortunately it was neither fixed, nor any alternative solution was provided during my 5-6nights stay. yes i do wish i was in another hotel, but we learn from our mistakes. always find out what room you get. if it is the train bogey then only stay there if 1. you are 3-4 feet tall, 2. like to live in filth, 3. and are totally not effected by the heat or cold dehli has to offer.

Room Tip: there are many other hotels within the area. go somewhere else!
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  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rajreyna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tivolihospitality, Manager at Tivoli Garden Resort Hotel, responded to this review, 14 July 2014
Dear Guest
Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments.
Warm Regards, Management Tivoli Hotels & Resorts New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these New Delhi hotels

2 reviews
Reviewed 8 October 2013 via mobile

When we entered, came to knw that they have booked our room in liverpool terminal ( which is train like rooms in the garden area) so we didnt like thier rooms even I asked their staff that u didnt show/mentioned anything like that on website, they apologised and offered us other room in the building, which was good but we had to pay extra for that room that was the worst part of my stay at this resort rest everything was fine and didn't face any problem during my stay....

Stayed October 2013, travelled with friends
Helpful?
Thank tauqeerhussain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tivolihospitality, Manager at Tivoli Garden Resort Hotel, responded to this review, 14 July 2014
Dear Guest
Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments.
Warm Regards, Management Tivoli Hotels & Resorts New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Faridabad, India
Level 3 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 September 2013

We went to Tivoli for finalising a wedding booking. Because we were hungry, we decided to sit in the fine dining restaurant and have lunch before going for a property tour. The banquet manager Mr. Mehta joined us and helped us with our queries in a very nice manner.
Unfortunately, the restaurant staff with their carelessness and tardiness actually made us rethink about our choice of venue. The food was very late and when an order of onion kulcha is delivered in the form of paneer kulcha you feel sorry about the affairs. To top it all the waiter insisted that he had heard right. The curd was sour and when we bought it to their notice the chef added some milk to it and sent it back...wow. The bill did not appear for a very long time. We actually walked out, did a recce of the property and then had somebody scurrying up to us with the bill. Mr Mehta had been gracious to give us a discount and also offered to take care of the bill but that was not our intention.
If the management can look into some glitches, then I think, this could be a better option. But this experience has left us in two minds, to go ahead book or to stay clear with this experience in mind.

Thinking....

  • Stayed September 2013, travelled with family
    • Value
    • Service
Helpful?
2 Thank Amitmehta68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TivoliGardenResort, General Manager at Tivoli Garden Resort Hotel, responded to this review, 23 September 2013
Dear Guest,

Thank you for considering Tivoli Garden Resort Hotel as a wedding venue and choosing to dine at Lions of Punjab TripAdvisor.

We sincerely regret the inconvenience caused to you on your visit to Tivoli Garden Resort Hotel. We are highly disappointed to learn that we could not live up to your expectations.

With a range of seven versatile venues for banqueting our team tends to the smallest detail with the experience and devotion you deserve. We strive to ensure perfectly extraordinary celebrations with our impeccable services. The chef with his culinary skills presents a sumptuous treat for patrons. We assure you an uninterrupted service in future and hope that this experience will not prevent you from using our services to your luxury.

Once again many thanks and looking forward to serve you at our hotel and resort.

Best Regards,
Vikram Bhalla
General Manager
Tivoli Garden Resort Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rishra, West Bengal, India
Level 3 Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 September 2013

I recently stayed in this property to attend one of the conference of my company. Room is very spacious. Even the bathroom is spacious enough to be the size of a regular room in another decent hotel. Nice Bar. Food is OK. Staffs are courteous. They have a got a really nice swim pool also. The only thing missing is a SPA.I would recommend this for short weekend trip..

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Laiju17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TivoliGardenResort, General Manager at Tivoli Garden Resort Hotel, responded to this review, 14 September 2013
Dear Guest

We thank you for opting to stay with us and are elated to receive your valuable comments.

Counted amongst one of the most reputed hotels in Delhi, our hotel is known to offer an array of top-notch services and state of art facilities. We strive to organize excellent stays for our patrons where they can enjoy a hassle-free and comfortable vacation. Our friendly staff takes care of the patrons and caters to all their needs. It is great to know that you enjoyed your stay with us and had a wonderful stay overall.

It was a pleasure to have hosted you and we look forward to accommodating you soon again.

Best Regards,
Vikram Bhalla
General Manager
Tivoli Garden Resort Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tivoli Garden Resort Hotel

Property: Tivoli Garden Resort Hotel
Address: Chattarpur Mandir Road | Near Chattarpur Metro Station, New Delhi 110074, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Top resorts Hotel in New Delhi
#76 Luxury Hotel in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Tivoli Garden Resort Hotel 4*
Number of rooms: 87
Official Description (provided by the hotel):
TIVOLI Garden Resort Hotel, the flagship property of Tivoli Group, is nestled in the heart of South Delhi at Chhattarpur Hills, Mehrauli,12 kms from the international airport and 10 kms from the domestic one. Spread over 10 acres of lush green landscaped garden, this luxe banqueting haven is the preferred destination for elite social events, top end MICE and recreation for the capital's creme-de-la-creme corporate and leisure travelers alike. Extending signature hospitality distilled from year's heritage, coupled with an array of breath-taking venues, premium services and effortless luxury, poised to make your every celebration or meetings in Delhi a cherished affair. ... more   less 
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Also Known As:
Tivoli Garden Hotel New Delhi
Tivoli Gardens

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