We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Some teething problems but great potential”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn New Delhi International Airport
Ranked #40 of 715 Hotels in New Delhi
Certificate of Excellence
Adelaide, Australia
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Some teething problems but great potential”
Reviewed 25 August 2014

Stayed there for 1 night on a stopover in India. Service was like most Indian hotels...attentive, polite and efficient. Hotel is very nicely laid out and I was well recognised as an IHG rewards member.

The fire alarm went off at 3am, turned out to be a fault that the staff said was 'common'. Not great for guests who are just there to sleep between flights.

Overall a great property and very much a Holiday Inn, just need to iron out the bugs.

  • Stayed August 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Daniel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RanjanMalakar77, General Manager at Holiday Inn New Delhi International Airport, responded to this review, 4 September 2014
Dear Daniel P,

Thank you for your kind comments and we are delighted to hear that you had a comfortable stay. The issue with the fire alarms has now been resolved and I apologize for the inconvenience. We look forward to welcoming you back when you in New Delhi next.

Thank you

Ranjan Malakar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,617 reviews from our community

Traveller rating
    768
    634
    129
    37
    49
See reviews for
282
367
171
564
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (236)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Mumbai (Bombay), India
2 reviews
Reviewed 25 August 2014

Apart from proximity of the hotel to the airport, extremely hospitable staff was another key USP for me with this hotel. Rooms were spacious, clean and of truly international standard. Breakfast spread also reflected suitability of the menu to travelers from different countries. Would specially like to mention Gaurav Mudgal and Pooshpa at front desk for the customer engagement they displayed. My only suggestion to the hotel and as I expressed to Mr. Gaurav is - the hotel should provide complimentary pick-up and drop to airport. Airport is hardly 2 kms from the hotel and for such a small distance this service should not be charged.

Room Tip: Higher floor rooms
See more room tips
  • Stayed August 2014, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
Thank KJ2312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RanjanMalakar77, General Manager at Holiday Inn New Delhi International Airport, responded to this review, 4 September 2014
Dear KJ2312,

Thank you for appreciating our services and recognizing our colleagues Gaurav and Puspa! We are delighted to hear that you had a great stay at our hotel and look forward to welcoming you back soon. For selected retail rates, we are already offering complimentary airport transfers.

Thank you

Ranjan Malakar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore, India
Level 6 Contributor
482 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 275 helpful votes
Reviewed 23 August 2014

On our recent visit to Delhi, we chose to stay at the aerocity which is the new hub of hotels close to the airport. Given the wide number of choices and competitive tariffs, it was difficult to make a decision. Going by the brand name we chose Holiday Inn.

Our stay was very brief, just one night so can't say we got to sample everything the hotel has to offer.
The service is good, check in and check out would not take you more than a couple of minutes and the staff is courteous as you'd expect.

The rooms are spacious and equipped with minibar and a large cupboard with a safe. The bathrooms are well equipped and thankfully had a faucet too. The modern concept of having blinds separating the bedroom from the bathroom is the case here.
Its something that I personally disapprove of, as it doesn't ensure complete privacy. Its not necessary you will be sharing the room with your spouse, and your roommate could be a work colleague, your parents or siblings etc in which case it feels a bit inappropriate.
The bathroom had necessary toiletries etc.
Depending on which side of the hotel you are staying, your view is likely to be the road or like in our case, another hotel building.

We had an early checkout so couldn't have the complimentary breakfast, however we did order dinner in our room. They have different cuisines, but we stuck to north Indian.
Tried a Palak murgh, dal and rotis. Simple meal, but not quite by their standards.
The food I must say was below par even for a regular eatery standard, let alone a star hotel. The dal was bland and tasteless, the Palak gravy was wattery and chicken wasn't great either. The rotis were not even baked evenly.
When the waiter came for clearing and asked us how the food was, we gave him a honest feedback.
He apologised and said he'd send us some complimentary desserts to make up for it.

The gulab jamun and even the vanilla ice cream which followed was not good either, very unfortunate.

The price vs value factor is not bad. The hotel houses a lounge and an outdoor pool as well as their spa and fitness centre. Didn't check it out so wouldn't want to comment on it..

  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank ravim84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RanjanMalakar77, General Manager at Holiday Inn New Delhi International Airport, responded to this review, 25 August 2014
Dear ravim84,

Thank you for sharing your feedback with us! I apologize for the poor quality of the food you experienced during your recent stay and assure you that this will be taken seriously. We have been receiving positive feedback on the quality of our food but clearly we have not delivered in this instance. Please do give us another chance to serve you and I assure you that you will not be disappointed.

Thank you

Ranjan Malakar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coimbatore, India
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 August 2014

Happened to stay here for three nights and it was new, good and comfy rooms/hotel. Nice features, but the challenge is you get bored on the food, due to limited choices. When we plan for a longer stay you tend to drive out for dinner and there are literally no choices nearby. Overall good stay!

Room Tip: Nothing to complain
See more room tips
  • Stayed August 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Sivarajan1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RanjanMalakar77, General Manager at Holiday Inn New Delhi International Airport, responded to this review, 25 August 2014
Dear Sivarajan1968,

Thank you for sharing your feedback with us! We are pleased to see that you had a great stay at our hotel. We will soon be offering more dining options as we are opening our Chinese restaurant by the end of 2014. We look forward to welcoming you back to Holiday Inn New Delhi International Airport.

Thank you

Ranjan Malakar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level 6 Contributor
326 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
Reviewed 22 August 2014

We had a transit stop recently. The check in and check out was smooth. The lobby is average for Holiday Inn standards. The rooms were quiet good, large spacious , beds were comfortable but no choice of pillows. The bathroom size and quality is excellent. We tried dinner through room service, which was bad not even average. The hotel tried to make up by sending us complimentary desert, which was also not good. Since, so much of choice is available at the Delhi airport may not try it again.

  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Nareshm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RanjanMalakar77, General Manager at Holiday Inn New Delhi International Airport, responded to this review, 25 August 2014
Dear Nareshm,

Thank you for sharing your feedback with us! I apologize for the poor quality of the food you experienced during your recent stay and assure you that this will be taken seriously. We have been receiving positive feedback on the quality of our food but clearly we have not delivered in this instance. Please do give us another chance to serve you and I assure you that you will not be disappointed.

Thank you

Ranjan Malakar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level 6 Contributor
124 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 19 August 2014

Holiday Inn IGI Airport offers a decent Star Hotel at a decent cost. And I was surprised by the footfall. The Viva Restaurant was swarming and almost full.
The decor is neat and contemporary. It is sad that such a property was on hold due to compliances for quite some months.
The food is good and sheer value. The small letdown is the new and young staff who might falter at times but their energy is good. Power to the Youth!

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RPSKohli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RanjanMalakar77, General Manager at Holiday Inn New Delhi International Airport, responded to this review, 25 August 2014
Dear RPSKohli,

Thank you very much for sharing your feedback with us! we are pleased to see that you appreciated the services and decor as well as the quality of food and value for money. We will look forward to welcoming you back to the hotel soon and are also pleased to let you know that we will have a new Chinese restaurant by the end of the year as well.

Thank you

Ranjan Malakar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 August 2014

Great service, neat & clean. Good restaurant and wide choice of food items. Conveniently situated near airport. Travelled as family and booked 2 rooms. I recommend this hotel to everyone and will definitely book again on next trip.

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
3 Thank HitenKB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RanjanMalakar77, General Manager at Holiday Inn New Delhi International Airport, responded to this review, 25 August 2014
Dear HitenKB,

Thank you very much for your kind comments and we are delighted to hear that you had a fabulous stay at our hotel and appreciated the cleanliness, food variety & quality, service and the convenient location. Looking forward to welcome back your family soon when you are in Delhi next.

Thank you

Ranjan Malakar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New Delhi hotels
0.2 mi away
Novotel New Delhi Aerocity
Novotel New Delhi Aerocity
#20 of 715 in New Delhi
755 reviews
0.2 mi away
Red Fox Hotel, Delhi Airport
0.2 mi away
Lemon Tree Premier, Delhi Airport
Show Prices
Show Prices
Show Prices
0.5 mi away
Radisson Blu Plaza Delhi Airport
0.1 mi away
ibis New Delhi Aerocity
ibis New Delhi Aerocity
#83 of 715 in New Delhi
1,304 reviews
0.2 mi away
Roseate House New Delhi
Roseate House New Delhi
#3 of 715 in New Delhi
286 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn New Delhi International Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn New Delhi International Airport

Property: Holiday Inn New Delhi International Airport
Address: Hospitality District Asset Area 12 | Aerocity, New Delhi international Airport, New Delhi 110037, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #40 of 715 Hotels in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Holiday Inn New Delhi International Airport 4.5*
Number of rooms: 265
Official Description (provided by the hotel):
Stay at the Holiday Inn New Delhi International Airport for convenient access to the airport, South & Central Delhi and Gurgaon industrial and financial center of Haryana. The hotel is ideal for business, leisure and transit travelers. Facilities includes a choice of 3 dining options, round the clock room service, complimentary internet access and both ways airport transfers on qualifying rates. Leisure facilities include a Spa and Salon, outdoor swimming pool, fitness center accessible round the clock, a souvenir shop and a convenience store as well as a 24 hours transportation desk. The adjoining Aerocity metro station provides quick and efficient access all day to areas like Connaught Place. The service of liquor is prohibited in various hotel premises including us in regards to the recent ban by the Supreme Court. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Southall Travel, Nozio Netplan srl, Booking.com, Hotels.com, TripOnline SA, Ebookers, HotelQuickly, getaroom.com, Cancelon and Evoline ltd so you can book your Holiday Inn New Delhi International Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing