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“not as advertised” 1 of 5 bubbles
Review of Smyle Inn

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Smyle Inn
Ranked #20 of 1,049 New Delhi B&B and Inns
Certificate of Excellence
Braunton, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“not as advertised”
1 of 5 bubbles Reviewed 6 April 2014

This hotel was so bad that we changed our bookings after the first night. We are seasoned travellers and I could not recommend this place in any shape or form. We were put in a room that had no window, a grotty bathroom and questionable bed coverings. It was in the heart of the bazarre down a couple of very dodgey alleyways, and the photo that was on this site when I booked it was a total misrepresentation. Luckily the rest of month's stay in India went without hitch and all the other accomodation we used was great - and most of it a lot cheaper!

Room Tip: Look at the Lonely Planet and go with one of them. The Amax Inn was brilliant value and exceptional...
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  • Stayed March 2014, travelled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank sharonlin1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SmyleInn, Owner at Smyle Inn, responded to this review, 11 May 2014
Thanks for your honest review. We try hard to please all our guests, but sometimes it does not happen. They say that barriers break when people talk. We have put up placards with owner's email address on important spots in the hotel, had you used the email and advised us your issue, we would have resolved instantly. This way, we would have at least had a fair chance to make mends.
Two things I would like to point out is that the room did indeed have a window, you just had to lift the curtain/chik to reveal it. Secondly the pictures put up are taken from a regular 7MP point and shoot camera. The pictures that of room and bathrooms are actual pictures. Since there are 35 rooms, we cannot upload pictures of all rooms and bathrooms.

hope this explanation helps.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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909 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (126)
Date | Rating
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English first
Hamburg, Germany
1 review
5 of 5 bubbles Reviewed 2 April 2014

Centrally located in a narrow alley it's not easy to find but if you follow the instructions on their website everything will be fine.

Definitely book an airport pickup, because it's very likely to get scammed at the airport if you arrive late at night. The taxis driver you may choose at the airport will come up with plausible reasons that the area is closed down and will be bring you to a travel agency, which will pretend to call the hotel but are actually calling another schemer who will tell you that your booking was cancelled and probably sell you a heavily overpriced tour to get you out of the city. This happens to me, but the owner send me an email because of my no-show and helped me to get my money back.

AC, showers and–most importantly–wireless is working in this hotel. That's not a given in India; especially wireless is more often broken than working.

Obviously it is located in a bazar area so make sure to bring earplugs.

This is my first stay at Smyle Inn but I definitely will stay some more nights if I come back to Delhi.

Room Tip: The lower levels are more noisy.
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  • Stayed April 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michael N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 22 March 2014 via mobile

Perfect location next to Delhi train station in the bustling Paharganj market.
Working showers, air con and WiFi.
Wonderful, helpful and most importantly honest staff (Mohan was lovely)
Great place to stay in Delhi I would recommend it to anyone.
Hannah

Stayed March 2014, travelled solo
Helpful?
2 Thank hannah m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelona, Spain
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 16 March 2014

We had a good time the first visit to Delhi, so we came back again at the end of the trip, for personal reasons we had to wait in Delhi and we spent near 3 weeks there!
Staff familiar and very helpful!
The one in the little road is very silence, and although in the pre-monsoon is very very hot, the rooms are equipped with AC!

  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank HariKartarKaur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exeter, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 16 March 2014

We got airport pick up to hotel really cheap and definitely recommend as we heard some pretty dodgy stories about Delhi. The room was big clean, showers hot, TV n WiFi. A couple of good rooftop restaurants close by and easily walkable to new Delhi station and metro, Connaught place etc. Like anywhere in Indian cities, bring earplugs!

Stayed March 2014, travelled as a couple
Helpful?
2 Thank KatieRich2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, England, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 5 March 2014

These guys picked me up from the station at a decent price and fed me a good breakfast. Everything carried on in a good fashion since then.

In the heartland of Delhi, the real deal and a great experience,

  • Stayed March 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alx316
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterford, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 March 2014

I wrote to this hotel looking for a quiet room. They told me to book a superior room and if I really wanted a quiet room then there were rooms with no windows. I opted to go for this an was quite comfortable and the room was as quiet as one could expect in this area. The staff were very helpful even making sure that the bag I had left was available when I arrived back late one evening & was leaving early the next morning. Any request I had was looked after. Staff were friendly. The only down side was that the beds were a little hard and as is often the case in India only one sheet. Water was hot, breakfast was good. A little hard to find - walk down Pahar Ganj with station behind you and look for citibank on right on corner of alleyway. Walk down alleyway - turn Right when you get to the first intersection - it is the next building on left.

  • Stayed February 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank dsieurope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SmyleInn, Owner at Smyle Inn, responded to this review, 5 March 2014
Dear Guest,

Thanks very much for your review of our Hotel in Delhi. It is much appreciated.

Whenever you are in Delhi again, just let me know and I will be happy to look after your bag (LOL) and accommodation for you.

Regards
Harish
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Smyle Inn

Property: Smyle Inn
Address: 916 Gali Chandi Wali | Main Bazaar, Paharganj, New Delhi 110055, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Airport Transportation
Hotel Style:
Ranked #20 of 1,049 B&Bs / Inns in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Smyle Inn 2.5*
Number of rooms: 19
Official Description (provided by the hotel):
Experience potpourri of colours, sights, taste and smells of historical Delhi at award winning hostel within walking distance to City Centre (Connaught Place), New Delhi Train Station, Airport Express and two Metro Stations. Discover true Delhi..... Smyle Inn is an award winning family run Hostel in Delhi welcoming international guests since 1996 . Smyle Inn is located in the heart of Delhi within walking distance to City Centre (Connaught Place), New Delhi Train Station, Airport Express and two Metro Stations. It is situated off the colourful Main Bazaar, Paharganj in a quiet street. Area is the first choice for anyone on a budget and looking to experience & explore historical Delhi. Nearby train & metro stations make your day trips to Taj Mahal(Agra) and sightseeing within the city very easy. Smyle Inn offers the best value for money with following facilities: Free Breakfast Free High speed Wi-Fi Free computers for Internet Free Delhi Map Free Travel information * Booking services for sightseeing tours, flight, train & bus at best prices * 24 hr Airport / Station pickup and drop (at very reasonable prices) * 24 hr Taxi on call 24 hr Power back up 24 hr Check in & Check Out * Laundry service at reasonable rates * Beverages and Vodafone Sim cards available for sale at the reception The common room in Wing 1 has seating for around 20 people. This is where travellers meet and interact with each other. There is a book exchange corner and computers to browse internet. Smyle Inn has standard rooms in Wing 1 and superior rooms in Wing 2. All the rooms have been refurbished and have the following facilities: * Windows opening in the street in most rooms. * Air-conditioner with ceiling fans * Telephone * Flat screen T.V with 120+ channels incl. CNN, HBO, BBC etc. * Modern private baths with H/C shower * Bath towel & soap * Writing desk and sofa cum bed in Superior rooms (wing 2). Smyle Inn is actively involved in community service through various non profit social organisations. A part of your spend at Smyle Inn, is used to bring SMILEs on the faces of underprivileged. ... more   less 
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Also Known As:
Smyle Hotel New Delhi

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