we as a group of 10 people stayed at this hotel in 1st week of jan, first of all the location is pathetic you cant even park a car outside, 2ndly it seems ok when u enter the small building but the nightmare starts when u check in, rooms are small most of the things doesnot work i.e the air conditioned kept running in the chilly weather, locker in the room doesnot worked, flush was not working, room safety locks were broken, it doesnot matter how manytimes u complain but not body cares to listen, people working on reception doesnot have a clue to what to do, there are no plumbers, nor electricians at hotel, every room we took had similar complaints, worst of all we went out for Agra sightseeing with our luggauge and informed the reception that we are not checking out and will comeback at evening but due to fog we arrived next morning and were shocked to see that our room has been allocated to someone else inspite we have booked it for 3 days and already made the payment before arriving .
Prperty is run by peice of uneducated people who doesnot know the 'C' of customer service.
I strongly advise not to book this piece of crap and instead spend some more and stay at eros hotel at nehru place which is 10mins drive and save yourselveMore
- Free Parking
- Breakfast included