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Shangri-La's Eros Hotel
Ranked #31 of 715 Hotels in New Delhi
Certificate of Excellence
Reviewed 14 July 2011

i stayed alone, very central location, good for business people, who have work in central Delhi or government offices, friendly staff, at times looks like they are waiting for tips. one can come back to this place.

  • Stayed: January 2011, travelled on business
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1  Thank Subhashagarwall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,217 - 2,223 of 2,807 reviews

Reviewed 20 June 2011

Very clean & modern hotel with a nice restaurant & wonderful breakfast buffet. The pool was very inviting, beds slept comfortably and area was quiet.

  • Stayed: May 2011, travelled with family
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2  Thank TheKidsAreGone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2011

This was by far the best hotel on our trip. It was very elegant with top class rooms. Our group was greeted with a necklace of fresh marigolds and a juice drink. The bed was comfortable, the room very modern, clean with lots of amenities (robes, slippers, gourmet teas and bath products). The lobby was a piece of art. Each day huge arrangements of fresh flowers graced the entrance. The chandeliers were beautiful. The breakfast buffet was incredible. Over one hundred choices: pastry and bread bar, cheese bar, Indian food, "American" food, fruit and juice bar, omelet bar, soup bar, etc. We had the best homemade granola we've ever had with added walnuts, almonds, pistachios, dried fruit all topped with mango yogurt. The service was fantastic, staff were friendly and kept refilling hot drinks and removing used dishes. Outside of the large dining room is a beautiful garden and walled fountain. The hotel has great security. There is even a Rolls Royce dealership in the same complex.

  • Stayed: May 2011
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1  Thank GeorgiaTraveler222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2011

Shangri-La Hotel Delhi is centrally located. It has good ball room and conference hall. I have conducted conference for pharmaceuticals many times. Staff is very cooperative, fast, good service.
Good place to stay as well

Buffet breakfast has very good spread and is too good

  • Stayed: April 2011, travelled on business
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Thank Rajeshsharmag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2011

My room smelt very musty and as if the last guest had just checked out after leaving a bad smell.
Staff did not provide service from the heart, or with a genuine smile. Many looked tired and seemed to be only interested in getting me to part with my money.
Food was good in the coffee shop, except for the very poor tea bag only service for breakfast - so no fresh masala tea.
This hotel was better last time I stayed.

Stayed: June 2011, travelled on business
1  Thank rawguru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2011

Beautiful rooms, free wi-fi, great breakfast (huge selection, good food), amazing gym and spa area, and fantastic location. Only downside is that the pool closes early.

  • Stayed: May 2011, travelled with friends
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1  Thank ab326
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2011

I stayed here twice while on the Taj Mahal Express tour with Friendly Planet Travel. This was by far the nicest hotel on the trip. The room was spacious, comfortable, and clean although having a window into the bathroom from the rest of the room was something I have never seen before. The room was fully stocked with amenities including slippers, bathrobes, large shopping bags, toothbursh, comb, etc. The lobby was spacious and we were able to walk to a local market safely from the hotel. The restaurants were a bit overpriced, and at breakfast service was very slow for the made to order eggs and pancakes. The rest of the buffet was wonderful, variety and taste-wise. You can change money in the lobby, but they would not give us small bills (our tour guide recommended we carry a lot of 10 and 50 rupee bills) so we had to have them broken down at the restaurant while settling the bill. The hotel is gated and has plenty of security including metal detectors and an x-ray before you enter.

  • Stayed: April 2011, travelled with friends
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2  Thank anonymous9257
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La's Eros Hotel

Address: 19 Ashoka Road | Connaught Place, New Delhi 110001, India (Formerly Shangri-La Hotel, New Delhi)
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Family Hotel in New Delhi
#11 Romantic Hotel in New Delhi
#20 Business Hotel in New Delhi
#20 Spa Hotel in New Delhi
#24 Luxury Hotel in New Delhi
Price Range: £124 - £305 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Eros Hotel 5*
Number of rooms: 320
Official Description (provided by the hotel):
Located in the heart of the premier business and commercial district, Connaught Place. Within close proximity to Parliament, Central government & key corporate offices, the iconic India Gate, Janpath- the shopping helm of Delhi city center. The hotel's new rooms provide fresh and contemporary stay experience with unique design offerings New Delhi's sole split level Horizon Club Lounge offers panoramic views of the city's historic district with exceptional service to discerning guests. Guests can indulge in varied culinary experiences such as our iconic Shang Palace and the hot spots of Delhi – Tamra, Grappa and Sorrento over looking lush green gardens & private dining. Our opulent ballroom and multiple meeting spaces with natural light and adjoining open terrace makes the hotel a preferred choice Our world renowned Chi, The Spa, the first in New Delhi, uses natural products to provide revitalizing and therapeutic experiences. ... more   less 
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Also Known As:
Hotel Shangri La New Delhi
Hotel Shangri La Delhi
Shangrila Hotel
Shangri-La Hotel New Delhi

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