The staff, with two exceptions, were all very helpful and informed.Check-in was not well handled. The bedroom, as I recall from a precious visit was musty smelling and rather old fashioned in appearance. There was no separate shower.TV in room is fixed, which means it can only be viewed from one position. The lifts were playing up on a couple of days that casues some delay. The room servicing was effective and thorough. The Horizon Club was generaly good but scope for more proactive service at times. Food was of excellent quality in choice. I can recommend the "19 Oriental Restaurant" with its parallel menus in Japanese, Thai and Chinese cuisines. The lower ground Cafe was good but I recommend you check the white wine is served chilled as this does not seem to the regular practice for some reason. A safe choice but room for improvement in accommodation infrastructure.
- Official Description (provided by the hotel):
- If you are looking for a hotel nestled in the heart of the city, Shangri-La's - Eros Hotel, New Delhi is well appointed to suit your needs. Situated in Connaught Place and facing the Parliament, the hotel is in close proximity to most of the popular tourist attractions such as India Gate, National Museum, Humayun's Tomb, Rashtrapati Bhavan and government offices like North Block, South Block and the government ministries. Offering 320 luxuriously furnished guest rooms and suites, the rooms on the higher floor feature panoramic views of the city, which can also be enjoyed from the Horizon Club Lounge. Spoilt for choice the guests are presented with a variety of sumptuous cuisines at the All Day Dining restaurant - Tamra which offers extensive spreads of Italian, Continental, Indian, Chinese, Japanese and Thai. In addition, to this there are 4 more outlets scheduled to be opened soon. Equipped with state of the art recreational facilities the Health Club and The Spa at Shangri-La are designed to pamper the business and leisure travelers with a host of exciting therapies and fitness activities to relax and rejuvenate the mind and body. Overlooking the lush manicured terrace, the Shangri-La Ballroom is an ideal venue for important meetings and banquet celebrations to cater to your business requirements. ... more less
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- Also Known As:
- Hotel Shangri La Delhi
- Hotel Shangri La New Delhi
- Shangrila Hotel
- Shangri-La Hotel New Delhi