We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Its good hotel”
Review of Grand Godwin Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Grand Godwin Hotel
Ranked #51 of 715 Hotels in New Delhi
Certificate of Excellence
Surat, India
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Its good hotel”
Reviewed 16 August 2014

Me and my friend was there for a day, and we had satyed in many hotels of Delhi but this is a good hotel in all of them. rooms were clean n neat n service was excellent. now i think that i will never seach any other hotel in delhi. will stay in same hotel only.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Hiren K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GodwinNewDelhi, General Manager at Grand Godwin Hotel, responded to this review, 19 August 2014
Dear Guest
Thanks for taking out time and giving your Feedback our Team at Hotels thank you
that you were fully satasfied and enjoyed your stay with us.Thank you once again.
Regards
Team Grand Godwin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,092 reviews from our community

Traveller rating
    375
    432
    149
    68
    68
See reviews for
151
398
163
114
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (166)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Level 5 Contributor
69 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 9 August 2014 via mobile

What a joke this place is!

We were picked up from the airport (waited 30mins for the driver at 1am). When we arrived and check in it was nearly 3am. The room was smelly and very damp (even the duvet was damp) but we were exhausted from our flight and dealt with it next morning.

Transpired that they have 3 hotels in a row and sent us to the cheapest and dirtiest. The second night was spent in the correct hotel that was miles better in quality. They did not offer any sort of discount despite putting us in what I can only imagine as being a cheaper room.

No customer service here. Watch out they don't cheat you too!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Borgy87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GodwinNewDelhi, General Manager at Grand Godwin Hotel, responded to this review, 14 August 2014
Thanks for your feedback.
We are really sorry we could not provide you the Room in Hotel as we were overbooked and also some Rooms had to be blocked due to light problem. I hope you will give us one more chance to serve you and to be fully up to your Expectations.
Regards
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 August 2014 via mobile

Average hotel that is nice and close to the New Delhi Train Station. Rooms are decent sizes and clean (well clean enough).
Reception staff are VERY unhelpful and rude! (Everything was too much trouble for them).
Don't think I would stay here again. I think there are a lot of hotels in the same price bracket that would be much better value

Stayed August 2014
Helpful?
1 Thank Adam V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GodwinNewDelhi, General Manager at Grand Godwin Hotel, responded to this review, 7 August 2014
Dear Guest thanks for your valuable time to write this Review we have taken this matter very seriously and we promise to take the Ramedical measures at the earliest.

Regards

GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore, Karnataka, India
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 August 2014

The hotel is centrally located. It is close to the railway station. The rooms have been renovated and redecorated. However, the staff needs grooming. The check in was very unpleasant. Despite having mentioned while booking that I needed to check in early, they asked me to pay an additional sum of money for early check in.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
3 Thank Prachi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GodwinNewDelhi, General Manager at Grand Godwin Hotel, responded to this review, 7 August 2014
Dear Guest thanks for your kind words for the Hotel as regards the Behavior of the staff we

Promise to do the needfull.

Thanks

GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 31 July 2014

The facilities are great. I was a woman travelling solo, so I depended quite a bit on the advice of the staff, and it was always helpful and trustworthy. This is NOT something you can count on in India, I have unfortunately come to realize. Even at hotels, so the fact that they were trustworthy was very appreciated. G.M. Mr. Amar, here I am reccomending your excellent service. Thank you so much!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jubianprincess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GodwinNewDelhi, General Manager at Grand Godwin Hotel, responded to this review, 7 August 2014
Dear estemmed Guest thanks for your Review it shall be shared with all Team members.

Regards

GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 July 2014

In a fair and honest review I was happy at this hotel and it provided a comfortable stay for 2 nights. A bonus is the 24 hour food service when arriving on a late flight, it is clean and well kept. Which I can't say for Delhi city itself!!! The rooms are of a good size with great internet access, TV and a great shower. I recommend treating yourself to a brownie and coffee from the coffee shop as a nice treat after walking round Delhi all day.... Or before perhaps to prepare yourself for it!!

Housekeeping staff seem to knock at 11pm and 7am to restock a mini bar... And for sown thing I didn't care for as they were promptly ignored. Most surprising they still knock when the "Do not disturb" light is lit and very clearly inappropriate times to knock...!

The bell boy is kind, honest and helpful with bags or directions, The restaurant server is also efficient and likes to recommend accompanying dishes which go well. Managers are sometimes slightly off point when dealing with reception, phones and in restaurant but their staff more than make up for if.

I ate morning and evening meals in hotel as I couldn't face more of Delhi city the 2 days I was there! I recommend traveling by metro where possible (it isn't as dangerous as people make out if you avoid rush hour!) , the metro is cheap and you know you are going to get where you want. Just make sure you download the most recent system map as they don't seem to keep a stock at the stations. Avoid tuk tuk and rickshaw drivers like a plaque.. I didn't get a single honest one and truly ruined some amazing experiences. Hotel will book a taxi if asked which I'd advise if you don't want to deal with the inane drivers!

Enjoy Delhi! Make it a pit stop city and not a vacation city!

  • Stayed July 2014, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank AndrewLondon27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kolkata (Calcutta), India
1 review
Reviewed 29 July 2014

The check in was the only hiccup we faced in the Grand Godwin, the reception guy was terribly rude and took almost 30 mnts just to allocate us 2 rooms! As it was almost 10 in the night by the time we reached we were really annoyed by the delay. The lobby boy was very helpful and courteous and we thought he should be put behind the counter and not the person wearing the suit!! But once we checked in, we were pleasantly surprised by the room, very neat & clean and well done. The house keeping was very good too. Little disappointed with the Restaurant Guy though who kept wishing the "Firangs" good morning but chose to keep mum with us maybe coz of the color! But our complaints were addressed to and we were assured that it would be taken care off. Over all, we were happy with our stay and would not mind checking in there on our next visit. The hotel is really well maintened. By the way, the hotel is very centrally located and it is very very easy to get any mode of transport as soon as we step out of the hotel.

  • Stayed July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Rakhee123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GodwinNewDelhi, General Manager at Grand Godwin Hotel, responded to this review, 31 July 2014
Dear Guest,

Thank you for being a guest at our hotel and sparing your feedback in this review.We sincerely regret your disappointment with the late check in procedure , but some times the final preparation of the room can take a little bit more time as we want to give the room in proper condition to the guests.
as far as your concern regarding the greetings of the guest , please be noted that we treat all the guest with the same level of respect and affection.
we are glad that you liked the hotel and the central location of the hotel impressed you.

looking forward for your next visit.

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New Delhi hotels
Pahar Ganj
Hotel Godwin Deluxe
Hotel Godwin Deluxe
#68 of 715 in New Delhi
800 reviews
Pahar Ganj
Hotel Hari Piorko
Hotel Hari Piorko
#53 of 715 in New Delhi
1,700 reviews
Hotel City Star
#23 of 715 in New Delhi
1,308 reviews
Show Prices
Show Prices
Show Prices
Hotel Ajanta
#62 of 715 in New Delhi
1,851 reviews
Wood Castle
#15 of 715 in New Delhi
1,127 reviews
Show Prices
Show Prices
Show Prices

Been to Grand Godwin Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Godwin Hotel

Property: Grand Godwin Hotel
Address: Arakshan Road, Near Sanjeevan Hospital | Paharganj, New Delhi 110055, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi > Pahar Ganj
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
#30 Best Value Hotel in New Delhi
#59 Family Hotel in New Delhi
#68 Business Hotel in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Grand Godwin Hotel 3*
Number of rooms: 39
Official Description (provided by the hotel):
Hotel Grand Godwin, a 4-story luxury & budget hotel is nestled in the heart of Paharganj New Delhi India and 2 mins walk from the New Delhi Railway Station. The hotel offers excellent leisure facilities, online reservation, luxurious rooms, travel inn hotel, heritage hotel india, cheap travel packages, travel to India's heritage places, guest house, deluxe rooms for conference events, Bed and breakfast, food bars, Tours guides to Agra, Jaipur, shimla, first class facilities rooms with internet, cabs, shopping malls, high standards of comfort and excellent rooms for business & leisure travellers for a memorable stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Agoda, Expedia, Hotels.com, TripOnline SA, Evoline ltd, HotelQuickly and Cancelon so you can book your Grand Godwin Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Grand Godwin
Godwin Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing