When one enters, there is an unpleasant odor that greets you. This was paired with a lack of smiles from the staff and the orange-haired cashier refusing to accept one of the 100INR notes, saying it was "too dirty". This made check-in inconvenient with an unwelcoming impression.
The room size was decent but dark - no windows. The wall fan was caked with dust - apparently from months of build-up; it creaked when turned on to circulate the air in the room. Cleanliness was better than most in northern India but still - I always wore slippers and had both arms and legs completely covered when in bed. Bathroom tiles had cracks along the mirror. (See photos)
Dining room for breakfast was depressingly dark. It is at the back of the hotel bar and seemed to be lit for a bar - even at 8:00am. Breakfast was bland and dreadful...Servers seemed to lack a smile as did those when I checked in.
For the rates they charge, one would expect much better service, cleanliness, and food. (See my review on SOI Hotel, which was in the same price range)
The only saving grace was Tanveer Khan who was an outsourced travel agent working in the hotel. He was friendly and VERY helpful - with everything from finding a good tailor to booking airlines. The other bright spot was Mr. Kausal, one of the managers. In his quiet-spoken way, he got things done and was very helpful as well. Additionally, the older bellman was always ready to help with a smile. If not for these gentlemen, I would not have stayed nor would I have given the hotel 2-stars.
Manager - Mr. Kausal, Tanveer Khan, and very helpful older bellman
Location at the center of Connaught Place makes it a short walk to many restaurants, ATMs and shops.
Terrific but pricey Qba restaurant within 5-10 min walk in CP
Rooms a good size
Seems to be popular with men on business so this may be its niche
Needs to be cleaner and better maintained
Cashier and other staff don’t seem to enjoy their work
Don’t accept credit cards
Overall dark and dreary hotel
- Official Description (provided by the hotel):
- Alka Classic, an ancient boutique hotel in Delhi traces its origin to the early decades of the twentieth century imbued with classic mannerisms. . Nestled in highly elite environs, it exudes elegance, grandeur, tradition and the contemporary feel as well. The hotel is totally committed to providing excellent services, pleasant and memorable stay to its discerning customer, be it from the international trade, corporate world, or the excursion tourism. With contemporary design blended with traditional hues, the hotel is a picture of class altogether. At Hotel Alka, fine hospitality and guest comfort are the foremost concerns, as we want you to experience the Indian hospitality. Located in main business centre of Connaught Place, New Delhi, Hotel Alka provides an environment of unparalleled beauty and luxury. Hotel Alka is proud to provide guests with the finest in accommodations and services. The building, which has retained much of its old world charm, is one of Delhi's most important landmarks. For the past several decades, it has been the favorite haunt of travelers from all over the world who love to soak in its colonial charm ProximityStrategically located in the heart of the city, Alka is 20 km from airport, only 150 meters from the Airport Express Line Metro Station, 10 minutes drive from New Delhi Railway Station, and a few minutes’ drive from the international exhibition ground and most of the embassies ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Agoda, TripOnline SA, Ebookers, Evoline ltd, HotelQuickly and 5viajes2012 S.L. so you can book your Hotel Alka Classic reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Alka Hotel New Delhi
- Hotel Alka New Delhi