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“Nice Hotel and Excellent Staff”

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Hotel SunStar Grand
Ranked #49 of 712 Hotels in New Delhi
Certificate of Excellence
Reviewed 22 December 2012

We have stayed in this hotel for 2 consecutive years during our visit to New Delhi. It has been a very good hotel which is walkng distance to Karol Bagh (shopping Complex). The amenities in the hotel are very good and the staff is well trained and friendly. The staff is available 24/24 hours for help. The hotel room is superb with a wood decorations which you wont find in other hotels.

Room Tip: 206 and 207
  • Stayed: December 2012, travelled with family
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Thank vilayatibabu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
akt1957, Owner at Hotel SunStar Grand, responded to this reviewResponded 23 February 2013

Greetings from Hotel Sunstar grand
We are thankful to you for writing a review of our hotel. It is only the pleasure of pleasing our customers that keeps us going and we are happy to know that you are enjoying your stay at our hotel since last 2 years
You like the location as it is near the shopping area.
You have reviewed that staff is well trained & friendly.
We will strive to improve our services even further and we will make sure that you keep patronizing our hotel as you have been doing in the past. Thank you for referring to us as 'NICE HOTEL EXCELLENT STAFF' .
Our entire team is very thankful to you for your reviews

Regards,
Hotel Management

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522 - 528 of 758 reviews

Reviewed 22 December 2012

This hotel has great food and nice quiet rooms at the rear of the hotel. The rooftop terrace restaurant is lovely for breakfast and the room and ensuite was quite clean. Staff want to be very helpful and there is a feeling of safety. John Singh was good bringing room service which is quick and inexpensive. I recomend you can stay here and ask for a room at the back if you have trouble sleeping although the rooms have dark curtains.

Room Tip: Rooms at rear are quieter.
  • Stayed: December 2012, travelled solo
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1  Thank Zeitgeist1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
akt1957, Owner at Hotel SunStar Grand, responded to this reviewResponded 7 January 2013

Greetings from Hotel Sunstar grand
We are thankful to you for writing a good review of our hotel. It is only the pleasure of pleasing our customers that keeps us going and we are happy to know that you enjoyed your stay at our hotel. We will strive to improve our services even further and we will make sure that you keep patronizing our hotel as you have been doing in the past. Thank you for referring about our good services. You have mentioned friendly service,comfortable rooms & helpful staff.
Our entire team is very thankful to you for your words of encouragement.

Regards,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2012

The hotel is in a nice location near some great markets, and it's not far from the main parts of the city. The hotel staff are extremely helpful and friendly. It's clean and comfortable and the rooms are spacious. The bathroom was nice and clean with a good shower. The food on the rooftop restaurant was also very nice. The steam bath was a great added extra. There's also a sauna and a pool. I highly recommend this hotel.

Room Tip: Our room at the back was quiet and spacious with a nice view.
  • Stayed: December 2012, travelled with family
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1  Thank rgst7687
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
akt1957, Owner at Hotel SunStar Grand, responded to this reviewResponded 7 January 2013

Greetings from Hotel Sunstar grand
We are thankful to you for writing a good review of our hotel. It is only the pleasure of pleasing our customers that keeps us going and we are happy to know that you enjoyed your stay at our hotel. We will strive to improve our services even further and we will make sure that you keep patronizing our hotel as you have been doing in the past. Thank you for referring about our services. You have mentioned friendly service, great food, you have liked the roof top restaurant,friendly, polite & helpful staff.
Our entire team is very thankful to you for your words of encouragement.

Regards,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2012

My husband and I were there last week for 4 nights and I have to say this hotel is good value for money. Even though it was near noisy Karol Bagh, the street was quiet, set away from the bustle. The room, the bed linen and bathroom were very clean and serviced every day. While nobody bothered us, the hotel staff was quick to respond to our requests. Food is fairly good but not great.
One caveat however, when we used the hotel airport drop service, we were given a rickety car (and I didn't find it cheap either) and it took the rest of the day for our stomachs to recover. I would say, you should use one of the numerous on-call taxis like Easy Cabs or Meru cabs.

Room Tip: Choose the rooms in the front for windows.
  • Stayed: December 2012, travelled as a couple
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1  Thank neetuu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
akt1957, Owner at Hotel SunStar Grand, responded to this reviewResponded 7 January 2013

Greetings from Hotel Sunstar grand
We are thankful to you for writing a good review of our hotel. It is only the pleasure of pleasing our customers that keeps us going and we are happy to know that you enjoyed your stay at our hotel. We will strive to improve our services even further and we will make sure that you keep patronizing our hotel as you have been doing in the past. Thank you for referring about our services. You have mentioned friendly service,comfortable nice clean rooms & helpful staff.
Our entire team is very thankful to you for your words of encouragement.

Regards,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2012

Hotel is situated in a friendly area of Karol Bagh. Friendly and helpful staff. Food is great. Phone and internet available 24 hours. Free internet! Made to feel welcome from the moment you enter the hotel. It was a pleseant and stressfree stay. interesting is the clean swimming pool downstairs.
I as a regular vistor to India can recommend the Sun Star Grand to all future vistors.

  • Stayed: November 2012, travelled solo
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2  Thank 555marius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
akt1957, Owner at Hotel SunStar Grand, responded to this reviewResponded 3 December 2012

Greetings from Hotel sunstar grand
Thanks for patronising our hotel
We thank you for praising our staff as helpful and friendly
We also thank you for liking our location & food quality
Thanks & Regards
Hotel Management

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Reviewed 30 November 2012

we were 11pax together coming from south africa really enjoyed to stay in this hotel,location was great near metro,market&airport as well as railway station.Room is very neat and clean.Aircon and heater proper working and satellite T.V was execellent got every channel on screen. .WI FI connection in every room and one computer used on reception all are free.Breakfast was very good and roof top restaurant was excellent. I highly recommended to south african peoples.

Room Tip: 103 room was airy and front of the hotel.
  • Stayed: November 2012, travelled solo
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1  Thank lionel581
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
akt1957, Owner at Hotel SunStar Grand, responded to this reviewResponded 1 December 2012

Greetings from Hotel sunstar grand
We thank you for patronising our hotel
We are very happy to learn that you liked our location & services
We also thank you for recommending our hotel to other travellers.
Thanks & Regards
Hotel management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2012

This hotel is located in Karol Bagh a residential area of New Delhi with some local markets and shops.
The area is conveniently located downtown. Hotel staff are attentive and the rooftop restaurant is a good place to dine in peace with good fresh food. Breakfast is served at the basement on the shore of indoor swimming pool.
I can recommend this place for those who want a good balance of costs and services.

  • Stayed: November 2012, travelled with friends
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3  Thank Moondance10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
akt1957, Owner at Hotel SunStar Grand, responded to this reviewResponded 1 December 2012

Greetings from Hotel sunstar grand
We thank you for patronising our hotel
We are very happy to learn that you liked our location & services. You also liked roof top restaurant
We also thank you for recommending our hotel as good value for money to other travellers.
Thanks & Regards
Hotel management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel SunStar Grand

Address: 7A/17, W.E.A. Channa Market | Karol Bagh, New Delhi 110005, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#4 Family Hotel in New Delhi
#6 Business Hotel in New Delhi
#17 Romantic Hotel in New Delhi
#30 Spa Hotel in New Delhi
#48 Best Value Hotel in New Delhi
Price Range: £29 - £44 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel SunStar Grand 3*
Number of rooms: 24
Official Description (provided by the hotel):
Rooms have the following additional facilities 1)Refrigerator in every room 2)TEA kettle in room 3)Dental kit/Shaving kit/Sewing kit/comb/hair dryer in bathroom 4)24 hour room service 5)24 hour full power & water back-up 6)24 hour running hot water ... more   less 
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Also Known As:
Sunstar Hotel

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