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Hotel Palace Heights
Ranked #32 of 733 Hotels in New Delhi
Certificate of Excellence
Reviewed 4 April 2013

A clean, spacious hotel which is a welcome relief after travelling around India! Breakfast was nice and had a choice between western or Indian. The only downside were the staff, who were not rude necessarily, but were quite cold and unfriendly. I hardly felt at all welcome which I found strange. However, I didn't go here for friendly staff and on the whole it was a nice experience.

  • Stayed: February 2013, travelled as a couple
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4  Thank psychic_mike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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311 - 317 of 710 reviews

Reviewed 2 April 2013

This hotel is well located on Connaught Place. The rooms are modern and comfortable, if a bit on the small side. We found the service to be outstanding and really enjoyed our meals at breakfast and a few dinners (see reviews for Zaffron). The only thing that prevents me from giving an "Excellent" rating is we asked about help purchasing train tickets and they sent us to Perfect Holiday Travel Agency.

Our experience there turned out okay in the end, but we did have some ups and downs in the process. The trains were sold out, so we ended up arranging for a car and driver through the agency for several days. My advice to anyone is to shop around and make sure you know what the going rate is. If they book hotels for you, be very clear about the level of service/quality and do some research before committing. The car and driver option turned out to be very convenient, but at times we felt pressured to follow their itinerary instead of ours.

  • Stayed: March 2013, travelled with friends
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3  Thank Sierratravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2013

This a small very well-run hotel conveniently located close to the New Delhi rail station. Natasha efficiently arranged pick-up at the train station on very short notice (we were arriving very late at night). Our room was small but spotless and tranquil and had everything we could have wanted. Despite being in such a busy area, close to Connaight Place shops and restaurants, our room was very quiet (the windows seemed soundproof but there was also not much traffic on the street outside). Staff were all very helpful and we were given a room for two hours to freshen up on the evening before our flight home, at no extra charge. We would definitely go back to Palace Heights next time we're in Delhi.

  • Stayed: February 2013, travelled with family
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2  Thank Vivien E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2013

This is a brilliant 3 star hotel in a really convenient situation.
The rooms are on the small side, but well equipped and very clean. Great bathroom. We had no noise, but room faced an alleyway.
Staff are excellent. We arrived at 7am off the sleeper train, thinking we would leave our luggage until we could check in, but very efficient Sikh guy on reception immediately gave us our room so we could have a sleep.
The Restaurant is excellent. A destination place in it's own right.
I can't fault the Palace Heights, and probably wouldn't consider staying anywhere else if I was in Delhi again

  • Stayed: March 2013, travelled as a couple
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2  Thank optom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2013

I came back after two years and the service and quality of this establishment is still excellent. The management do everything to make your stay comfortable and pleasant. Advice on the Metro was spot on and arranging transport at a moments notice was never a problem. They allowed us to use a room without charge for an hour in the evening of our departure to use the shower before our late night flight out of India. The rooms and bathrooms are tastefully decorated and immaculate and everything works. The included breakfast has tasty options with very attentive and friendly staff taking care of your requests. The position of this hotel is great - only a few steps from the inner circle of Connaught Place. They still provide a hotel laptop for guest use at no charge - the laptop is a little old and should be replaced hopefully by the time you check in next. I wouldn't stay anywhere else in Delhi - I can't recommend it more highly.

  • Stayed: March 2013, travelled with friends
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Thank AbhayHamilton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2013

I loved this hotel. The hotel is just feet away from inner Connaught Circle and right across the street is the fabulous Delhi metro. The room is clean, the bed comfortable with nice clean sheets, lighting good, all the little amenities in the room that make it a wonderful stay. It's quiet, the street work is all but finished and the staff could not have been more helpful. If you stay in a hotel actually facing Connaught you can hear dogs barking all night.

Room Tip: My room did not face the street and it was totally quiet. The street that some of the rooms face is...
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  • Stayed: February 2013, travelled solo
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1  Thank ColoradoVirginia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2013

This hotel was perfect for our short stay in Delhi both prior to and after our tour of Rajasthan. We ate dinner there as we were leaving very early the next morning. Rooms were small but clean and staff were very friendly and helpful. Well situated in Connaught Place

  • Stayed: February 2013, travelled as a couple
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2  Thank flipSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Palace Heights

Address: D - 26/28 | Connaught Place, New Delhi 110001, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#20 Romantic Hotel in New Delhi
#24 Family Hotel in New Delhi
#63 Business Hotel in New Delhi
Price Range: £74 - £101 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Palace Heights 3*
Number of rooms: 14
Official Description (provided by the hotel):
Hotel Palace Heights is located in Delhi's most desirable location,in the heart of the city,Connaught Place.Ideally situated near all Corporate houses, airline offices and shopping center and restaurants. ... more   less 
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Also Known As:
Palace Heights Hotel
Palace Heights New Delhi

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