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Hotel Palace Heights
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Reviews (747)
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All reviewsconnaught placeperfect holiday travelszaffran restaurantadjoining restaurantrajiv chowkinner circlecentral locationrooms are smallhotel restaurant isrestaurants and shopsexcellent locationbottled watermetro stationtwo nightswelcome drinkthe hotel staffbreakfast was included
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Reviewed 28 February 2014

I booked this hotel for a couple of nights in Delhi after a two week tour of northern India. As a solo traveller I wanted a safe, centrally located hotel and the Palace Heights fits the bill perfectly. From the driver, who was waiting at the airport exactly where the instructions said he would be, to every staff member I encountered I was given great service and assistance - always with a smile. I had booked a double room just to give myself more space. When the receptionist realised I was on my own he reduced the tariff - most places seem to increase it!

I had dinner at Zaffran restaurant one night and it was one of the best meals I had in India, and again wonderful service.

If you want lush grounds, a pool and large public areas then Palace Heights isn't really for you, but if you want a quiet, reasonably priced modern hotel with free wi-fi in central Delhi it definitely is. I will certainly recommend it to anyone who asks.

  • Stayed: February 2014, travelled solo
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1  Thank hjp68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2014

My wife and I stayed at the Palace Heights for the first two nights of our tour and the last day before catching a 3:00 AM flight. The hotel is located in the Cunnaught Place with mainly shops and upscale stores around the hotel The rooms are very clean, quite, have comfortable bedding and modern bathrooms. The desk staff was very helpful in helping us print our boarding passes. On the same floor as the front desk and right next to it is the entrance to a locally popular restaurant called the Zaffrane serving north Indian crusine. We had one lunch and two dinners here and experienced very good food (both vegetarian and non-vegetarian) and great service Thank you to our waiter Mahaviur for the helpful information concerning dish choices and the prompt and friendly service. The restaurant also has a full bar. I would recommend staying at this comfortable and safe hotel, especially if you don't want to go out to a restaurant. You have a very good one which is so handy.

  • Stayed: January 2014, travelled as a couple
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Thank MJSellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2014

Booked this hotel after reading reviews, it was our first visit to India. Booked thru Booking.Com and made contact with the hotel before our trip for advice on day trips. The hotel itself is very well situated, on block D on Connaught Place. For those who don't know Delhi, Connaught Place is a tourist area with a main metro stn at its centre, all blocks radiate out from te centre, the hotel is 3 mins walk from the metro Rajiv Chowk. There is a great metro service from the airport but for first timers, get a taxi and pre agree a price of 800 rupees.

The hotel staff were very helpful and friendly. We arrived early morning but were offered a free breakfast and access to our room at no extra cost (we travelled low season, so a room was available). The rooms are small but functional, TV worked fine, the WiFi worked fine, free bottled water, cookies, fruit and newspaper, every day.

Tip: Use the water to brush your teeth, wash fruit in bottled water if you are worried. Cash machines are unreliable due to poor internet connections, so if one machine says that your card is blocked or transaction refused, then try another machine.

Back to the hotel - the public areas were clean and well maintained. The restaurant was great, we felt no need to eat anywhere else during our 4 day stay, although The Warehouse bar, just minutes away was great for a beer and a snack on the roof terrace. See my review for the Zaffrane Restaurant. The hotel offered free luggage storage so we could check out and continue to sightsee before our 11pm flight. They even offered us a room to take a shower for free. They work with a travel agency that we used for a day trip to the Taj Mahal and Agra and It was very well priced, compared to others we were offered. See my review for Perfect Holidays. It helps to understand the Indian culture; the people are poor in general, you have to haggle and many Indian men will approach you to 'help' you and show you a bazaar or travrl agency - they work on commission. Just be polite znd refuse.

In conclusion, the staff were informative and helpful with understanding things like the transport system and sightseeing, we only ate meals at the hotel, we were made very welcome and did not get Delhi Belly! I would highly recommend this hotel and thank the manager and staff for a wonderful stay.

Stayed: February 2014, travelled as a couple
1  Thank thabelro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2014

There's nothing incredibly special about the hotel…but the staff are what really make the place: everyone, from the doorman to housekeeping to reception were so helpful and nice! It was like a home away from home. It's quite small so you're looked after by everyone. I also need to give a plug for Javed and Perfect Holiday Travels - we hired our car through Javed. The drivers were fantastic: always there, on time, could find all the crazy locations we needed to go…just really nice guys. The combination of the hotel and car really made our time in Delhi relaxing and memorable. Thanks to everyone!

  • Stayed: February 2014, travelled on business
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1  Thank wylds2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2014

We arranged a car/driver through the hotel upon our arrival into the Delhi airport in the wee hours of the night. We were pleasantly greeted by the driver and hotel staff. We were checked in promptly and shown to our room. It was on the smaller side, but nothing too ridiculously small. The room was comfortable, very nice, and clean. All the staff were extremely friendly (with the exception of the one woman at the front desk) and food in the restaurant was excellent. They have a continental, and Indian selection. The hotel has a guard 24 hours a day at the front entrance, so it feels very secure.

  • Stayed: February 2014, travelled as a couple
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1  Thank LApuplover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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