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“Good value in Connaught Place”

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Hotel Palace Heights
Ranked #31 of 716 Hotels in New Delhi
Certificate of Excellence
Kelso, United Kingdom
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Good value in Connaught Place”
Reviewed 28 March 2014

We stayed twice, on our way in our of Rajasthan. It's very clean. The reception staff are helpful and efficient e.g getting taxis for us. They keep bringing complimentary things: coffee, fruit, biscuits. The second room we had was a wee bit on the small side, but OK for one night. Excellent location. Excellent restaurant.

Room Tip: Ask if a bigger room is available if there are two of you.
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gardener707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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672 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (81)
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English first
Austin, Texas
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 March 2014

Very clean. Room was big (enough) for 2. Great bathroom, and hot showers. Staff was very friendly and helpful. Restaurant onsite and their food was delicious! Also there's a bank in the building, which made it very convenient to change money. Great shopping area to stay. I'd definitely stay again.

  • Stayed March 2014, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TMTX2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore
Level Contributor
49 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 11 March 2014

Very good food. Right in the heart of Connaught place; so lots of places to go shopping if anybody cares for that. Rooms are clean but on the smaller side. The service is great and the staff is very friendly.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank raj_sundar7252
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
135 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 6 March 2014

Very clean and nice size rooms. Great showers with plenty of hot water. Staff was very attentive to our group and very helpful. Good restaurants and shopping nearby. There is also a good restaurant in the hotel. Location was right off Connaught shopping area.

  • Stayed February 2014, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LibbyJ6789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 February 2014

I booked this hotel for a couple of nights in Delhi after a two week tour of northern India. As a solo traveller I wanted a safe, centrally located hotel and the Palace Heights fits the bill perfectly. From the driver, who was waiting at the airport exactly where the instructions said he would be, to every staff member I encountered I was given great service and assistance - always with a smile. I had booked a double room just to give myself more space. When the receptionist realised I was on my own he reduced the tariff - most places seem to increase it!

I had dinner at Zaffran restaurant one night and it was one of the best meals I had in India, and again wonderful service.

If you want lush grounds, a pool and large public areas then Palace Heights isn't really for you, but if you want a quiet, reasonably priced modern hotel with free wi-fi in central Delhi it definitely is. I will certainly recommend it to anyone who asks.

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hjp68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryan, Texas
Level Contributor
53 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 28 February 2014

My wife and I stayed at the Palace Heights for the first two nights of our tour and the last day before catching a 3:00 AM flight. The hotel is located in the Cunnaught Place with mainly shops and upscale stores around the hotel The rooms are very clean, quite, have comfortable bedding and modern bathrooms. The desk staff was very helpful in helping us print our boarding passes. On the same floor as the front desk and right next to it is the entrance to a locally popular restaurant called the Zaffrane serving north Indian crusine. We had one lunch and two dinners here and experienced very good food (both vegetarian and non-vegetarian) and great service Thank you to our waiter Mahaviur for the helpful information concerning dish choices and the prompt and friendly service. The restaurant also has a full bar. I would recommend staying at this comfortable and safe hotel, especially if you don't want to go out to a restaurant. You have a very good one which is so handy.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MJSellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
France
Level Contributor
99 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 27 February 2014 via mobile

Booked this hotel after reading reviews, it was our first visit to India. Booked thru Booking.Com and made contact with the hotel before our trip for advice on day trips. The hotel itself is very well situated, on block D on Connaught Place. For those who don't know Delhi, Connaught Place is a tourist area with a main metro stn at its centre, all blocks radiate out from te centre, the hotel is 3 mins walk from the metro Rajiv Chowk. There is a great metro service from the airport but for first timers, get a taxi and pre agree a price of 800 rupees.

The hotel staff were very helpful and friendly. We arrived early morning but were offered a free breakfast and access to our room at no extra cost (we travelled low season, so a room was available). The rooms are small but functional, TV worked fine, the WiFi worked fine, free bottled water, cookies, fruit and newspaper, every day.

Tip: Use the water to brush your teeth, wash fruit in bottled water if you are worried. Cash machines are unreliable due to poor internet connections, so if one machine says that your card is blocked or transaction refused, then try another machine.

Back to the hotel - the public areas were clean and well maintained. The restaurant was great, we felt no need to eat anywhere else during our 4 day stay, although The Warehouse bar, just minutes away was great for a beer and a snack on the roof terrace. See my review for the Zaffrane Restaurant. The hotel offered free luggage storage so we could check out and continue to sightsee before our 11pm flight. They even offered us a room to take a shower for free. They work with a travel agency that we used for a day trip to the Taj Mahal and Agra and It was very well priced, compared to others we were offered. See my review for Perfect Holidays. It helps to understand the Indian culture; the people are poor in general, you have to haggle and many Indian men will approach you to 'help' you and show you a bazaar or travrl agency - they work on commission. Just be polite znd refuse.

In conclusion, the staff were informative and helpful with understanding things like the transport system and sightseeing, we only ate meals at the hotel, we were made very welcome and did not get Delhi Belly! I would highly recommend this hotel and thank the manager and staff for a wonderful stay.

Stayed February 2014, travelled as a couple
Helpful?
1 Thank thabelro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Palace Heights

Property: Hotel Palace Heights
Address: D - 26/28 | Connaught Place, New Delhi 110001, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#20 Romantic Hotel in New Delhi
#24 Family Hotel in New Delhi
#63 Business Hotel in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Palace Heights 3*
Number of rooms: 14
Official Description (provided by the hotel):
Hotel Palace Heights is located in Delhi's most desirable location,in the heart of the city,Connaught Place.Ideally situated near all Corporate houses, airline offices and shopping center and restaurants. ... more   less 
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Also Known As:
Palace Heights Hotel
Palace Heights New Delhi

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