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“Excellent hotel” 5 of 5 bubbles
Review of Hotel Palace Heights

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Hotel Palace Heights
Ranked #25 of 706 Hotels in New Delhi
Certificate of Excellence
Srinagar, India
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Excellent hotel”
5 of 5 bubbles Reviewed 13 June 2014

This hotel is very centrally located, right in cannaught place. The rooms are excellent with all the latest amenities and very clean rooms. Service is very prompt and good. the hotel has an adjoining restaurant (zaffran) with high quality food and amazing service. You cannot beat the location of this hotel, you walk out the door are you are in cannaught place, right in the action. Overall a very excellent 4 star hotel in the heart of delhi. I just wish they had a pool or spa that would make it even better

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank UsmanShahdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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651 reviews from our community

Traveller rating
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    46
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (79)
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Dhaka City, Bangladesh
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 29 May 2014

We spent 4 days and 3 nights here and it was perfect! The location is fantastic and the proximity to the subway made moving around Delhi a breeze! The customer service was fantastic and the rooms clean and comfy. Will stay here again.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank minaalc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Balsam, North Carolina
Level Contributor
111 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 26 May 2014

This is a jewel of a boutique hotel located in the heart of New Delhi on Connaught Place. We had the opportunity to stay there on two occasions during our trip. Do not be put off by the nondescript entrance. As with many such hotels around the world, you go up a couple of floors to the actual hotel. There you will find a clean and well furnished establishment. The rooms are "smallish," but not cramped. They are well appointed for this level of hotel, and have a contemporary look. We found the beds to be outstandingly comfortable. Our bath marble and tile bath to be roomy...with bidet attachment and walk-in shower. Give that all rooms are well off the street, they are absolutely quiet.

One of the neat things about the Palace Heights is the Zaffran Restaurant that is located right off the lobby. It is an excellent place, with a great menu and extremely attentive service. This is where you will also receive you complementary breakfast. As you enter for breakfast, you will notice the usual array of breads, fruits, juices, and cereals, etc. However, you soon learn that you also get to order off the menu of both western and Indian breakfast items, as well as your choice of cafe Americano, espresso , or cappuccino. It was just great, and fortified us for our busy day.

We were most struck by the level of service that we received from both the front desk, restaurant, and service staff. They went out of their way to make us feel comfortable. As an example, Wasim (on the front desk) suggested a specific money exchange near the hotel. We used it and believed all was well. Later, there was a knock at the door, and it was Wasim holding several hundred rupees that we were due, but did not initially receive. Note that he checked on our exchange on his own to see that all was well, and rectified an error...now, this is OUTSTANDING service.

Is this a luxury hotel? No, and we are not attracted to such hotels when we travel. Is it a well appointed, extremely clean, convenient hotel with 5-star hotel service...it is! You simply cannot go wrong if you choose the Hotel Palace Heights.

Stayed May 2014, travelled as a couple
Helpful?
3 Thank Al A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bonn, Germany
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 18 May 2014

We stayed here for a couple nights while in Delhi. We were pleasantly surprised by the cleanliness and great service. It's not a fancy hotel, nor will you find a lot of amenities, but they do their best to make the guests comfortable. Would definitely stay here again!

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank travelgirl6126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 17 May 2014 via mobile

I stated at Palace Heights twice during my trip of India. It was very clean and the staff we're lovely and helpful. The room was a little cramped for a twin room but was always clean and cool. The hotel is centrally located in Conaught Place which is great for a few nights but can become a little tedious when wanting to experience 'real india'. There is a restaurant within the hotel 'saffron'. We ate there several times. We were never disappointed. I'd highly recommend trying the various tikka selections. All in all a good place to stay when in Delhi.

Stayed May 2014, travelled with friends
Helpful?
2 Thank Vajmeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pawcatuck
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 17 May 2014

Stayed at this hotel for 2 nights in April, while it is not a 5 star its service was excellent, rooms clean, food delicious. What do you want? I would recommend this to friends and would stay there again.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BrownsPawcatuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johor Bahru, Malaysia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 26 April 2014

This is a small hotel centrally located in Delhi. Despite being a small hotel, their service was superb. Very respectful. The bathrooms and rooms were clean. The breakfast was great. Very personalized service.

Room Tip: We asked for triple sharing. They just put an extra bed in the standard double occupancy room so it...
See more room tips
  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ratna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Palace Heights

Property: Hotel Palace Heights
Address: D - 26/28 | Connaught Place, New Delhi 110001, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#20 Romantic Hotel in New Delhi
#24 Family Hotel in New Delhi
#63 Business Hotel in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Palace Heights 3*
Number of rooms: 14
Official Description (provided by the hotel):
Hotel Palace Heights is located in Delhi's most desirable location,in the heart of the city,Connaught Place.Ideally situated near all Corporate houses, airline offices and shopping center and restaurants. ... more   less 
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Also Known As:
Palace Heights Hotel
Palace Heights New Delhi

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