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“Excellent Value”

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Hotel Palace Heights
Ranked #27 of 708 Hotels in New Delhi
Certificate of Excellence
Toronto
Level Contributor
79 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Excellent Value”
5 of 5 bubbles Reviewed 3 November 2009

I stayed at this hotel for one night in November. It was difficult for my taxi driver to find the hotel, and from the outside it doesn't look that great, but the rooms inside are great, with a modern and clean decor, flat panel TV, and a lovely bathroom. They're not huge rooms, but they're very comfortable. The location is perfectly central, there are loads of shops, restaurants, and ATMs when you step out of the hotel. All the staff, from reception to housekeeping, are very courteous and helpful. The food in the restaurant, Zaffran, is wonderful, and the service in there is also exemplary. There is also complimentary water, fruit and internet, and a welcome juice. I would rate this as higher than a 3 star. Also, just a note -- I ate all the fresh fruit provided in the room and got more when i finished. It was good to eat fruit that i could trust.

  • Stayed November 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chambello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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662 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (81)
Date | Rating
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English first
MA, USA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 31 October 2009

I visited Delhi as a tourist with my spouse and young kids. I didn't want to pay a very high price just for the few nights stay in a typical 5 star hotels, so I chose this hotel based on other reviews. All we needed a night stay in a safe, clean and comfortable place. Although little higher on the price side for what it offers (not very big, but ok size rooms). Location is perfect and rooms were very clean and comfortable. Bathroom was immaculate. Most site seeing locations are closer to this place and central park, Metro station is right there. Restaurant is also fabulous. Overall very nice experience and would recommend with high ratings. Free wireless Internet service. For vehicles, Parking on the streets, free of charge but not very difficult to find.

  • Stayed October 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank birdpen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 27 October 2009

The Hotel is very central. The room we had was clean and we were able to sleep 3 in the room. it is an expensive hotel, but worth it for the restaurant and its central position. The staff were extremely helpful, even to the extent of accompnaying us to find an ATM which worked.

  • Stayed October 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
Helpful?
Thank sarahupton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 26 October 2009

Great location right in the heart of Connaught Place and close to the metro station. (Beware though, that because the hotel is quite small and with no street frontage to speak of, taxi drivers may not know where it is).

The two best things about this hotel were the restaurant - great at both breakfast and dinner (some of the best food I've ever had in India) - and the enthusiasm of the staff and their willingness to help with everything.

Rooms are well appointed and confortable. althougha bit on the small side. The AC can be a bit aggressive and in our room we were forced to turning it off during the night so as to avoid being too cold. However, that's a minor niggle.

Internet worked fine and was reasonably fast.

The only negative aspect was that having booked another couple of nights for the following week, we were informed the evening before we left that they were unable to honour these extra nights. Had I not gone to the desk to book a taxi for the following morning, I suspect that I wouldn't have found this out until too late.

Good value for Delhi. Overall, recommended.

Stayed October 2009, travelled as a couple
Helpful?
1 Thank TKAScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed 25 October 2009

We stayed for 3 nights in late June and then for one night in early July on our way back home.

The hotel was modern and very clean. The AC worked very well and it was a good escape from the very hot temps outside. Rooms were on the small side and there isn't much of a lobby, so if you wanted to sit around/linger this isn't really the place to do that. Our first room faced an interior air shaft/courtyard but the second one faced a side street.

Staff was friendly and helpful and we met the owner one night who was also very pleasant and accommodating. Breakfast is included and there were both western (eggs, pancakes) options and Indian options.

There isn't much to see in Connaught Place, but there are many restaurants in walking distance. It was strange to walk out on our first night for dinner and be one of the few people in the street in what is considered the center of town.

The hotel arranged a car to pick us up at the hotel and the driver (Bobby) was nice but tried to sell us on his tour guide services the entire ride to the hotel. He even tried to take us to his office BEFORE dropping us off at the hotel, but we politely declined saying that after such a long trip we just wanted to get to the hotel and shower/sleep. This worked and he took us to the hotel. Because he was so friendly and seemed like a good guide we hired him to drive us around on a tour of Delhi a couple of days later and he barely spoke throughout the entire day that we spent with him. It seems he used all of his Delhi facts to get us to book with him and once we did he didn't have much more to say. His company seems to work exclusively with Hotel Palace Heights, so beware when booking tours through the hotel. He was nice and honest, but didn't offer much in way of a tour.

Overall, the hotel experience was a good one. If what you're looking for is a modern, clean and safe hotel in the "center" of Delhi, then you can't go wrong with Hotel Palace Heights.

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank beso14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pyrenees orientales, france
Level Contributor
146 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 bubbles Reviewed 1 September 2009

I stayed end of august (29.08.09) in this hotel in Delhi - and it was simply perfect!!! You can't ask for a nicer, welcoming service. Everybody from the staff was very friendly and tried to help in every way - from access to internet, to phoning at the agency where I've had booked an ac-cab for a sight seeing tour that didn't show up. The receptionist made it come in less than 5 minutes 8after I've waited half an hour in vain). M. Wasim at the reception desk was extremely kind, and also his colleague who was on duty after his shift.
I only can recommend this hotel. Connaught place is in the very heart of Delhi, the rooms are comfortable, have European standard, what a pleasure to find a nice and clean bathroom after a travel through the Himalayas. a welcome drink (juice, of course it's India after all) was offered as well as a fruit basket. It was simply perfect.

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank clouds07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milano
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 24 August 2009

I stayed in India three weeks visiting Rajasthan, Uttar Pradesh, West Bengal and Mumbay. I spent two nights at Palace Heights at the beginning of my trip and two at the end. The staff of the hotel is extremely friendly and efficient, making you feeling at home (if not even better!). The service is professional, discrete and very efficient. They arrange perfect tours and transfers from/to the airport. The hotel is a quiet oasis in the heart of Delhi, with clean rooms furnished in a contemporary design style. The restaurant is one of the best I tried in India, cozy and relaxing. You buy a five star quality hotel at the price of a three star! A modern and confortable hotel with a strong personality!

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank moussafir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Palace Heights

Property: Hotel Palace Heights
Address: D - 26/28 | Connaught Place, New Delhi 110001, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#20 Romantic Hotel in New Delhi
#24 Family Hotel in New Delhi
#63 Business Hotel in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Palace Heights 3*
Number of rooms: 14
Official Description (provided by the hotel):
Hotel Palace Heights is located in Delhi's most desirable location,in the heart of the city,Connaught Place.Ideally situated near all Corporate houses, airline offices and shopping center and restaurants. ... more   less 
Reservation Options:
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Also Known As:
Palace Heights Hotel
Palace Heights New Delhi

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