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“Amazing Staff”
Review of Shanti Home

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Shanti Home
Ranked #5 of 715 Hotels in New Delhi
Certificate of Excellence
Brampton, Canada
Level 5 Contributor
88 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Amazing Staff”
Reviewed 31 March 2014

We chose this hotel based on Trip advisor recommendations plus they offered a package which was a 1 day tour of New Delhi and a day trip to Agra to see the Taj Mahal. We had a premium room (Delhousie) which was a smallish room with a balcony with minimal space to hang clothes. What makes this hotel special is the staff not the hotel amenities. All the staff were engaging and helpful. They arranged that we could experience and participate in Holi Festival. We ate Breakfast and dinner on the roof top restaurant and the food was excellent. The chef would come out of the kitchen to get our feedback on the food. The day trip to Agra worked out well as the driver arranged a tour guide for the Taj Mahal. However the one day sightseeing tour of Delhi, with a Chauffeur driven car was lacking as the driver would take us the the sight but there was no one to explain what we were looking at. The front desk staff were excellent in responding to my e-mails and arranging anything I wanted to do. I would recommend staying here however I would hire a tour group for touring New Delhi

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Ware, United Kingdom
Level 6 Contributor
357 reviews
148 hotel reviews
common_n_hotel_reviews_1bd8 219 helpful votes
Reviewed 31 March 2014

We arrived for one night stay after flying from Cochin on 25 March

After a tour of the main aspects of the hotel we were shown to a room on the first floor where our bags had already arrived - the room had everything you would want from an overnight stay - so no problems....

However within 5 minutes of our arrival the phone went and we were told we had been upgraded to a better room on 3rd floor - oh Calcutta - immediately there was a knock at the door and there were staff waiting to move us to the new room

The move completed with minimal fuss - oh Calcutta - much bigger - enormous bed on marble plinth - all the usual storage and sitting areas - large bathroom with 2 sinks and a large shower area - constant hot and controllable - an improvement on the first floor but then that room seemed more than acceptable

Restaurant is on top floor (4th) and is partially open to the elements - as I had DB I only had the cream of tomato which was tasty and hit the spot - my wife had a lamb kebab cooked in the tandoori oven and which was very tasty and well presented - there is an extensive drinks menu from which the Indian G+Ts come recommended - breakfast was to the same standard with choice of international and Indian options

Of particular note is the attention and service provided by the staff who are always eager to make sure there is nothing amiss

The hotel is close to a traffic intersection and being Delhi there is always the background soundtrack provided by the horn sections - this is not a problem as the bedroom is well insulated - and noise can only be heard in the bathroom which is not a place you normally spend anytime unless you have DB!!!!

Ours was an overnight stay and from our experiences this hotel has much to recommend it - thank you

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PeteD60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monmouth, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 March 2014

This compact hotel is rather like Dr who's Tardis! It contains almost everything in a remarkably small volume yet never seems cramped! The staff team are all charming and helpful to the nth degree. Clearly they specialise in the likes of us 'westerners' and accordingly understand our needs, The roof top restaurant is lovely as is the food offered and the service with which it is offered. For a comfortable base from which to explore or work, we would have no hesitation in recommending it.

  • Stayed March 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Colin522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buenos Aires, Argentina
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 March 2014

I stayed at both Shanti Home in New Delhi and Goa during my past trip to India a month ago. I had the best time. Staff is very friendly and helpful, rooms area spacious and clean, the breakfast at the rooftop is lovely every morning.
Shanti Home New Delhi was an oasis to find in chaotic loud Delhi. The metro is very close to the hotel and will take you almost everywhere.

And beautiful lovely fun New Shanti Home in Goa is FANTASTIC! It has a very cool sophisticated unique style with lovely artwork and photography. The staff is very attentive and they will make your stay just the best. Definitely the best place to stay at north Goa. Can´t wait to go back!

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank luciana b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
Level 6 Contributor
202 reviews
170 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
Reviewed 26 March 2014

For us the best aspect of Shanti Home was the staff, who were excellent. Our room was simply decorated and cosy in the cold February evenings. In contrast, the rooftop restaurant lost some of its charm when closed off from the cold night air. The food was fresh and delicious. A good small hotel for stopovers in Delhi.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank RoRoBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
Level 6 Contributor
1,148 reviews
409 hotel reviews
common_n_hotel_reviews_1bd8 1,190 helpful votes
Reviewed 22 March 2014

I booked via Boooking.com and my partner and I stayed here for four nights at different points during our India trip. Two weeks before arrival I received an e-mail asking me if we wanted a car to pick me up at the airport--the driver was there each time we came back to Delhi.

We received an amazing welcome and the receptionist personally took us up to our room. We stayed in both their deluxe doubles and their standard rooms and you get more bang for your buck from the deluxe, which are often sold out. The standard rooms are fine for one person but a bit cramped for two, Each room is tastefully but simply decorated with an Indian theme and each of the three floors on which rooms are on has a lounge where you can watch TV (no TV in rooms), access the Internet on their computer or just chill and have a bit more space. WIFI was slow one night we were there and was completely out for 12 hours the next time we stayed there, but the third time was fast. The whole place is spotless.

The rooftop restaurant is staffed mainly by Nepalese and they are outstanding in the service they give. I was ill one day and they ran up and down to bring me breakfast; and during Holi they served us snacks in the lounge on our floor. They have an accomplished Tabla player each night with a different instrument and performer accompanying him every other night so guests don't get bored. The roofstop is cool and pleasant and there is no problem having breakfast as early as 5:30 AM if you are taking an early train or plane. Nothing is too much trouble.The chef even made us a lovely halwa desert when he heard we liked it. Food is high quality and reasonably priced.

The staff help you with things like booking train tickets, even ensuring that they checked early in the morning if our assigned seats had come through and ensuring we got to the right platform. They provide a plethora of services from yoga classes; massage and steam room (recommended); tours to New Delhi and further afield; 24 hour tailor service; souvenir shop; Indian cooking classes.

But best of all is the staff--you tip in communal tip boxes so there is no need to tip for every service and it helps maintain cohesion and team work. But you get the sense the staff care for you because they are welcoming people want to and not because they are fishing for tips.

We will always use Shanti Home as our base in New Delhi. They have a sister property n Kerala which we can't wait to visit.a

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank poleinahole1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tonbridge
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 March 2014 via mobile

Very welcoming hotel, even at 3am. The restaurant is open 24 hours. Delightful staff who spoke good English. The food was great and service attentive. The bedroom and bathroom were very clean, lots of hot water and towels.

Stayed February 2014, travelled with friends
Helpful?
1 Thank Sue D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shanti Home

Property: Shanti Home
Address: A - 1/300 | Janakpuri, New Delhi 110058, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#4 Romantic Hotel in New Delhi
#8 Family Hotel in New Delhi
#19 Business Hotel in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Shanti Home 3.5*
Number of rooms: 17
Official Description (provided by the hotel):
17 exclusively designed rooms & suites, Shanti Home in New Delhi is perhaps the only choice for the discerning traveler looking for more than just a room. Shanti Home reflects India's spirit in a harmonious blend of tradition & contemporary sophistication Exquisite interiors, impeccable service and fine cuisine combine to create an experience that is warm and intimate. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Agoda, TripOnline SA, Hotels.com, Ebookers and Evoline ltd so you can book your Shanti Home reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shanti Home New Delhi
Shanti Home Hotel New Delhi

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