We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Superb management”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hotel Sunstar Heritage
Ranked #70 of 733 Hotels in New Delhi
Certificate of Excellence
Reviewed 26 August 2013

We opted to stay in the Karol Bagh area of New Delhi following conversations with our friends suggesting it better to stay out of the Paharganj area which is the most common area for tourists and therefore people wanting to exploit this. Whilst I cannot comment on this feature of the Paharganj area, I feel confident that we made a good choice due to it being a quiet superb from our experience of Delhi, despite it costing a little more.

Having opted for the Sunstar Heritage, Harenda, the travel advisor for the Sunstar group could have been no more helpful. He was excellent and his communication with us was superb, arranging pickup from the station for us and keeping in regular contact regarding any queries we had prior to our arrival.

The room was perfectly fine, clean and comfortable. Due the afore mentioned choice about area of Delhi, we got perfectly good rest each night.

Through the hotel we arranged a driver for three days at a very good price to ensure that we got the most from our time in Delhi (only 3 days). We saw every conceivable attraction in Delhi and did so with consummate ease, with the added value of being able to tap into our driver's invaluable knowledge.

We did have one or two concerns during our stay, for example a mix up with not being given breakfast to go for our day trip to Agra (as part of our driven tour) but as soon as this was raised with the management (Mr Kshitij), they could apologise no more and did more than enough to rectify the situation.

Overall we have been extremely happy with our experience of Delhi, in no small part due to the services provided by Harenda and the management of the Sunstar group.

  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank roblund3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
akt1957, Owner at Hotel Sunstar Heritage, responded to this reviewResponded 9 August 2014

Greetings from Hotel Management and Staff
Thanks for writing a review about our Hotel
We glad that you had a comfortable stay in our Hotel
We are regretting for any type inconvenience during stay with us. We will try our best in future as improve to inaccuracy.
you liked our location and friendly nature of our staff. You found our Hotel to be the same as it was on your previous visit 2 years ago.
We thank you again for patronizing our Hotel
Thanks and Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (263)
Traveller rating
Traveller type
Time of year
Language
  • More languages

202 - 208 of 263 reviews

Reviewed 25 June 2013

Management is really good here,specially mr Ajay Shrivastava is very cooperative.v r really Impressed With his Skills and cooperation.thnks to Him.and also Impressed with mr Bharat.rooms are very clean beds Are Very Comfortable in bathroom The phone are available like that.

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank vedikaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2013

Oh!what staffs in this hotel.I reached in this hotel at 2 am and i shocked that all the staff were ready to help me the guards,waiter carry my bag to my rooms the hotel manager (MR.Ajay srivastava) was very helpful because i reached in this hotel with my family and my baby was very hungry so MR>ajay arrange the milk for my baby and i don't know when he was get my family member he reached me my room next day he brief me the location of Delhi very faithfully and the prices was in my budget.He was great person and the room was also comfortable i liked the small refrigerator in the room very soft beds and cleanness is very good.

  • Stayed: June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank araj8407
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2013

One of my friends recommended this hotel to me. I stayed in this hotel in june 2013.
It was a nice experience.Location of the hotel was very good. The locality is very clean..It is at a walking distance from Metro Station & main market.
The rooms are spacious & clean. I was happy to note that all facilities mandatory for a three star hotel were provided by this budget hotel.
The bed was very comfortable,bathroom was spacious fitted with all modern fittings,TV, FRIDGE,
DRESSING TABLE & LIFT. There is full power back up.
The reception staff & stewards were very friendly.
the only minus point i noted in this HOTEL was that they did not have a running Restaurant & they take 20 minutes for your food order. So be careful while giving the order.
This hotel is value for money. I highly recommend this hotel to other travelers. .

  • Stayed: June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Janelucy80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2013

This hotel is located at the center of New Delhi.I prefer staying here when i'm in Delhi...I enjoy my stay in this hotel.The most interesting thing i've seen here is people working here(waiters) are kind and treat customers well. and rooms are quite good enough for luxuary.we have a fridge provided in each room and few food materials in them for people to have..i enjoyed my stay alot here...The most i liked the most about this place is markets are quite close and we dont have to walk or travel more for our purchase because whatever we need is available within hotel area....we have wifi faciltiy..what else people want nice food nice stay good respect and many more everything's provided here....hats off to this hotel and also the manager mr. ajay was great person he help me lot.

  • Stayed: May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank saurav45621
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2013

Oh!it's great experience for me because i visit Delhi first time and i visit solo for business purpose and i fell very bore so i just sit on reception and i just bore but after some time the hotel manager (Mr. Ajay) entertain me and u believe that what the room service i am very happy cleanness is very good. Hotel managment was very good 24hr food service.The manager was greaaaat man i like it.It's enjoyfull moment for me.

  • Stayed: April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank 304556Iyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2013

It's my first time in Delhi. it's a wonderful experience for me this credit goes to "HOTEL SUNSTAR HERITAGE" When i enter the hotel i feel that i am in heaven and the main credit goes to Mr.Ajay Srivastava(hotel manager).He is the people who are very helpful person in the hotel and the room of hotel is wooooonderful and i like mini freez in the room.24 hr hot water is running in the bathroom.I like the service and managment of the hotel and last i advice u that stay in hotel.

  • Stayed: December 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank 642ramm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
akt1957, Owner at Hotel Sunstar Heritage, responded to this reviewResponded 28 March 2013

Greetings from Hotel Management and Staff
Thanks for writing a review about our Hotel
We glad that you had a comfortable stay in our Hotel
you liked our location (near to market and transport facilities easily available ). . You found our Hotel to be very low cost in comparison to the kind of comforts available. he is the people helpful person in the Hotel. The room of Hotel wonderful and I like freez in room 24hr.
Hotel water is running bathroom.
We thank you again for patronizing our Hotel
Thanks and Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New Delhi hotels
Suncourt Hotel Yatri
#47 of 733 in New Delhi
800 reviews
Hotel SunStar Grand
#52 of 733 in New Delhi
771 reviews
Hotel Sunstar Residency
#62 of 733 in New Delhi
325 reviews
Show Prices
Show Prices
Show Prices
Wood Castle
#21 of 733 in New Delhi
1,142 reviews
Greater Kailash I
The Legend Inn
The Legend Inn
#63 of 733 in New Delhi
209 reviews
Pahar Ganj
Hotel Godwin Deluxe
Hotel Godwin Deluxe
#50 of 733 in New Delhi
904 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Sunstar Heritage? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Sunstar Heritage

Address: 8A/43, Wea, Channa Market | Karol Bagh, New Delhi 110005, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Centre with Internet Access Free Parking Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #70 of 733 Hotels in New Delhi
Price Range: £42 - £75 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Sunstar Heritage 3.5*
Number of rooms: 18
Official Description (provided by the hotel):
Hotel Sunstar Heritage is budget hotel located in the heart of New Delhi. The entire team is trained with comfort and guest staisfaction in mind. When you stay at Hotel Sunstar Heritage you will understand that all your preferences and likings have been kept in mind while designing the hotel. We urge ypu to provide us with the opportunity to serve you and we promise that you will not be disappointed. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, Expedia, TripOnline SA, Ebookers, HotelsClick, Evoline ltd, Cancelon and HotelQuickly so you can book your Hotel Sunstar Heritage reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing