We opted to stay in the Karol Bagh area of New Delhi following conversations with our friends suggesting it better to stay out of the Paharganj area which is the most common area for tourists and therefore people wanting to exploit this. Whilst I cannot comment on this feature of the Paharganj area, I feel confident that we made a good choice due to it being a quiet superb from our experience of Delhi, despite it costing a little more.
Having opted for the Sunstar Heritage, Harenda, the travel advisor for the Sunstar group could have been no more helpful. He was excellent and his communication with us was superb, arranging pickup from the station for us and keeping in regular contact regarding any queries we had prior to our arrival.
The room was perfectly fine, clean and comfortable. Due the afore mentioned choice about area of Delhi, we got perfectly good rest each night.
Through the hotel we arranged a driver for three days at a very good price to ensure that we got the most from our time in Delhi (only 3 days). We saw every conceivable attraction in Delhi and did so with consummate ease, with the added value of being able to tap into our driver's invaluable knowledge.
We did have one or two concerns during our stay, for example a mix up with not being given breakfast to go for our day trip to Agra (as part of our driven tour) but as soon as this was raised with the management (Mr Kshitij), they could apologise no more and did more than enough to rectify the situation.
Overall we have been extremely happy with our experience of Delhi, in no small part due to the services provided by Harenda and the management of the Sunstar group.
- Official Description (provided by the hotel):
- Hotel Sunstar Heritage is budget hotel located in the heart of New Delhi. The entire team is trained with comfort and guest staisfaction in mind. When you stay at Hotel Sunstar Heritage you will understand that all your preferences and likings have been kept in mind while designing the hotel. We urge ypu to provide us with the opportunity to serve you and we promise that you will not be disappointed. ... more less
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