Synopsis of my stay at Puja Palace Hotel New Delhi starting 14th February 2011.
A small downtown hotel located right in the heart of the shopping centre of Karol Bagh, New Delhi. Just few minutes walk from restaurants, shops, money changers, banks and a variety of other outlets. Auto and cycle rickshaws ready available and the metro around the corner from the hotel.
I arrived at terminal 3 Indira Gandhi Airport, Delhi in the afternoon of 14th February and transferred to the hotel by pre-paid taxi. The journey took approximately 40 minutes. I had pre-booked my room with the proprietor Mr Munish Chundra.
The check in was quick and smooth and I was allocated a double room on the 2nd floor. There were 4 floors and 29 rooms in total. Later I had an opportunity to check out several rooms and all were adequately furnished and clean. My own room as all others were of a decent size, simply furnished and all rooms had AC. The bathroom was quite large, clean and had a very good shower. Lighting in both room and bathroom were good. A free newspaper was passed under the door each morning.
The MD Mr Munish Chundra quickly made himself known and did his best to make ones stay comfortable as possible. Although some of the staff could not speak English they were all very obliging and friendly. The room was cleaned daily under the supervision of Mr Uttum together with his small team of room boys Prakesh, Sonu and Kuram who did an excellent job. Nothing was too much trouble.
The main restaurant was at the far right of the lobby was very small and served meals 24 hours a day. Meals could also be ordered 24 hours a day by contacting room service. On the terrace breakfast, lunch and dinner were served at reasonable prices. After dark the terrace was transformed in to a mass of colour with a variety of twinkling lights & Chinese lanterns which were very colourful. A nice place to sit and admire the clear sky above while enjoying breakfast in the sunshine. Adjacent to the terrace there is a conference room to accommodate a party of 16. Beer and other alcoholic drinks could be ordered at the roof top restaurant.
There was also free internet service in the lobby and all rooms had Wi-Fi which was extremely useful and worked well. The lobby had some comfortable sofas & chairs, news papers & other reading material provided for guests. Tea & coffee could also be taken in the lobby.
Mr Rahul the reception manager and his assistant Miss Kanak did their best to provide guests with information and other services and generally kept guests happy. The night service reception was manned by Mr Akhlesh who spoke excellent English and did his best to satisfy guest’s needs, was very professional in his dress, his approach was polite and helpful nothing was too much trouble.
The waiters Manoj, Nirmal, Pradeep, Sanjay and Gautum were all helpful and worked well under the watchful eye of the owner Mr Munish Chundra. Service was provided around the clock.
The hotel is a family run business and guest’s needs are well taken care of. Travel arrangements are also taken care of as are train tickets, airport pick up and drop at reasonable rates and guest’s safety while travelling at all times.
All in all a well run hotel good competitive rates depending on season and availability of rooms. I definitely recommend this property for a short or long stay.
- Official Description (provided by the hotel):
- This is to introduce our hotel, Hotel Pooja Palace. It is a well established family-run boutique hotel in Karol Bagh, New Delhi. The hotel has 30 furnished rooms with A.C., flat screen TV, running hot water, 24/7 room service and free internet facility. It is a minute walk from the comprehensive Karol Bagh market & the metro station. ... more less
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