Came here with my wife on 28 May, 2014 based on Lonely Planet recommendation. Arrived at hotel to find front door open but nobody on premises. Sat in lobby for 15-minutes until a disgruntled looking man and three young men suddenly appeared through the kitchen door. Asked for a double room. I was show two initially. One on the bottom floor with view of a rusting corrugated roof for 1,200 Rp per night. Windows opened out onto a debris pile. Bathroom leaking and poorly maintained. Shower did not work. I asked to see another room which was quite nice with great views and much better as far as maintenance. I was offered this room for 2,000 Rp total per night which I agreed to and asked for the room for 3 nights. The manager then told me that he had misquoted the price and that is was now 2,200 per night. A ridiculous scam. Manager is as bad as they come. My complaints were met with smirks and rolling eyes. The young men are as eager as puppies to help with bags. After that they watch cricket on the lobby television. I took the lower room (3 floors down) for one night planning to find a better hotel in town.
WIFI only works in lobby and not in rooms. No place to hang clothing. CRT television. No water glasses, shampoo or soap. Cracks in bathroom electrical outlets. No top sheet. Cigarette burns in bedspread. No breakfast included but room service is available. See photo of menu. Be careful of additional taxes and service charges which are not included in pricing.
Hotel is at top of steep hill and far from town center. How this became a Lonely Planet 'Top Pick' is beyond me. Common areas are very clean and well maintained; Unfortunately this housekeeping does not extend to the rooms. I would not recommend this hotel to anybody. Very poor value.
- Also Known As:
- Spars Hotel Shimla