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“Good option for conferences”
4 of 5 bubbles Review of Koti Resort

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Koti Resort
Ranked #19 of 111 Hotels in Shimla
Certificate of Excellence
Panchkula, Haryana, India
1 review
“Good option for conferences”
4 of 5 bubbles Reviewed 27 September 2013

we held our conference of 200 people on 21-22Sep.13. It was an excellent experience for all.The staff working are courteous and hospitable to make you feel at home experience. Food is excellent specially (non veg.) Good climate. I'm sure under the leadership of Mr. Ranbeer arya (General Manager) the resort will become the epitome of hospitality.

Stayed September 2013, travelled on business
Helpful?
Thank DiscipleRajneesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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214 reviews from our community

Traveller rating
    88
    79
    22
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    11
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • Any
English first
Noida, Uttar Pradesh, India
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 11 September 2013

the room service is slow, and food quality was very terrible. i will not suggest anybody to go there. But the location was superb. it situated far from the shimla city. poor service. by the way we enjoy there a lot. i can say an expensive place with no service for this.

  • Stayed February 2013, travelled with friends
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Helpful?
3 Thank MayurSKGupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, Delhi, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 29 August 2013

The staff at the reception talked so rudely.
Towels were dirty, so were the sheets and blankets.
although the rooms were spacious but don't expect any 'wow' view if going for a standard room.
Most of us hated the food, except breakfast. It was simply bland.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
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Helpful?
2 Thank IAdl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 28 August 2013

Terrible food, rude staff.Slow n poor room service.
We went for our college trip here. Thanks to the places to visit around, we could enjoy, else they made all the efforts to ruin it for us! They charged extra for every indoor activity except for carrom.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Jasmin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Panchkula
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 26 August 2013

I have read most of the reviews and must say that none of them do this place justice. I have travelled most of Himachal and stayed at many places both private and government managed. Koti Resort beats them hands down. I'm confident that it is the best in its class. Whatever shortcomings other travellers have noted are mostly either due to the fact that this place is away from the city (which is why people go there in the first place) or because of its unique location or because the basic infrastructure in Himachal sucks beyond belief. Yet, in spite of all "shortcomings", Mr. Ranbeer Arya and his staff have managed to create a warm and welcoming place.
Point for the management: hot water should still be in your priority list. Solar water heating is too inefficient especially in a place where sunlight may not be available because of clouds.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Vishwaneet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 July 2013

I visited Koti twice in 6 months, says a lot about the place isn't it? A little away from main Shimla and en route to the Naldera Golf course, Koti Resorts is a beautiful place to unwind. Amazingly courteous staff, large-hearted owner, personalised service and a room with a view. What more does one need to rejuvenate and unwind. Do go on the treks, buy pickles from Shivalik at Mashobra, wander down to Naldera for horse riding and a meal, as also visit the Apple Institute an interesting educative research facility. Watch the vermillion sun set and carry binoculars to view snowcapped ranges visible from the resort on a clear day.

Room Tip: Corner room number 701 that we were alloted in september offered the best views and this time in Jun...
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  • Stayed June 2013, travelled with family
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Helpful?
1 Thank Anubha_Bellani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
1 of 5 bubbles Reviewed 7 July 2013

We planned a much awaited trip to shimla and booked koti resort for our stay from 4th July to 6th July. We were 2 couples travelling. Our rooms were confirmed and we had a confirmation voucher from the travel agency as well. 12hours before our check -in,(we were on our way), we received a call from the travel agency stating that koti resort has cancelled our reservation.. On calling the resort manager, we were informed that the rooms had to be given to a group travelling from abroad who came for their annual dealers meet. ( the value of a dollar is more than a rupee). And hence both our rooms were cancelled. Though the travel agent helped us make some alternative arrangement, which was far better than Koti resort. But the meaning of a good vacation was killed by Koti resorts unprofessionalism in the service industry. I would NEVER suggest anyone to book Koti resort. If someone does, it's at their own risk, especially any family planning to stay. Infact, there was another family who went through the same experience, so it's just not 2 reservations they messed up with but man more. I am glad in a way, we didn't stay there, I am sure it would have been our worst vacation then. If the resorts management is this unprofessional, I doubt we would have cherished their services. They are the worst service providers I have ever dealt with.

Room Tip: Never book this place
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  • Stayed July 2013, travelled as a couple
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Helpful?
9 Thank Gurpreet_Nikhil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranbeer, General Manager at Koti Resort, responded to this review, 10 July 2013
Dear Mr.Gurpreet
I got your comments yesterday & was surprisingly shocked to read the content. While I thank you for writing the same & giving us an opportunity to look in to the matter & not only to see as to where we have gone wrong but also to ensure that it does not happen next time.
I shall be grateful if you could furnish me some more details like was it a direct independent travel agent or a Travel portal through whom you did your booking.
Secondly as mentioned by you that after confirmation we bounced the booking, did your travel agent gave you the Hotel confirmation Voucher or it was instant booking through the portal.
Lastly the payment given to the Agent did he gave you the receipt or any other sort of confirmation of the Hotel. Also please do let me know on which number did you speak to the Resort Manager, or his name etc anything you can recollect.
Your response in the matter shall be greatly appreciated. You can also write to me at
aryaranbeer@yahoo.in.
Ranbeer Arya
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Koti Resort

Property: Koti Resort
Address: Sadhora, P.O. Baldeyan | Mashobra - Naldehra Road, Shimla 171007, India
Phone Number:
Region: India > Himachal Pradesh > Shimla District > Shimla
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 111 Hotels in Shimla
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Koti Resort 4*
Number of rooms: 54
Official Description (provided by the hotel):
Koti Resort is a magical hideaway in an extraordinary setting, just 30 minutes ahead of Shimla, on the Mashobra - Naldhera road. Located on a hilltop with the most spectacular panoramic view of the Himalayan ranges, surrounded by forests & apple orchards, makes it the ideal retreat for a family holiday, a romantic honeymoon, or a corporate sojurn. The Resort consists of 54 rooms with all the amenities required to make our guests' stay luxurious and relaxed. Depending on their preferences, guests can use the Resort as a base to explore ancient villages and forest trails, or enjoy the lively Mall road of Shimla and the hidden churches and temples, or even try their hand at adventure sports, which can be arranged by our staff. ... more   less 
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