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“Good Heritage property..”

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WelcomHeritage Woodville Palace Shimla
Ranked #28 of 123 Hotels in Shimla
Reviewed 26 May 2014

A very good Heritage Property and well maintained.Room was nice and tried to retain heritage look,bathroom was clean and good point was electric geyser was available in bathroom so no need for early rush to have shower because most of hotels have fix morning time for Hot running water.Staff were curt from reception to dinning hall but Halal Food was not available so had veg food only.Location of property is exceptionally good as it is besides governor house so not honking and taxi nuisance is null.Daily necessity stuff is not available near hotel for that you have to walk down to chota simla which is quite tiresome, so before going to hotel please check your all daily usage items specially medicines.

Room Tip: Mine room was situated on ground floor,so general parking of vehicle was also outside mine room some...
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  • Stayed: May 2014, travelled with family
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Thank zainul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
divrajjubbal, Owner at WelcomHeritage Woodville Palace Shimla, responded to this reviewResponded 8 June 2014

Dear Guest,

Thank you for providing your kind comments on TripAdvisor.

We are glad to read that you had a delightful stay at our property. We are located in an oasis in Shimla at a comfortable distance from the mall.

We do look forward to welcoming you back in your home in Shimla.

Kind regards,

Divraj Singh Jubbal

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158 - 164 of 339 reviews

Reviewed 2 May 2014

It says a heritage hotel and charges a premium for the room rates, but except the palace exteriors the rooms are not at all palatial, they are not well maintained and the beds are not comfortable.

i booked the hotel after seeing the good reviews at TA but was strongly disappointed with the quality of the stay. with the renovations going on, half of the hotel section was closed along with the recreation room. Garden restaurant was not operational as I guess it was not the season yet. But non of this was communicated to us while we booked the hotel. even the breakfast spread was not that elaborate and the service was slow.
We were so disappointed with the stay that we changed our plan and checked out a day earlier and moved to Chail for one night stay.

  • Stayed: April 2014, travelled with family
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2  Thank Mohit G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
divrajjubbal, Owner at WelcomHeritage Woodville Palace Shimla, responded to this reviewResponded 6 May 2014

Dear Guest,

Thank you for providing your comments on TripAdvisor.

We have taken into account your comments on our facilities. As mentioned by you, we are in the midst of renovating a portion of our property and hence the facilities mentioned are not running.

We do hope that you would consider returning in the future once our product is ready.

Kind regards

Divraj Singh Jubbal

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Reviewed 21 April 2014

Trying to be something it isnt, dirty and damp with rat traps along indoor corridors. Bed linen looked liked it had already been slept in and food disgusting (found a hair or 2 in breakfast).
Bathroom and floors filthy, health and safety here would have had a field day as there was an electric geyser (for hot water) in the bathroom and wire and plug not far from shower spray.
All in all not a pleasant 2 nights stay.

Room Tip: Dont bother
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  • Stayed: April 2014, travelled as a couple
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Thank enlightened48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
divrajjubbal, Owner at WelcomHeritage Woodville Palace Shimla, responded to this reviewResponded 29 April 2014

Dear Guest,

Thank you for providing your opinion on TripAdvisor.

We are a heritage property and with that comes great responsibility of maintaining our heritage while upgrading our facilities. We are in the process of doing the same.

Additionally, as we are set on an estate there are natural hazards which we need to counter such as rodents. This entails the necessary measures you outlined in your review.

We will take your other comments into our periodic review to improve our services.

Kind regards,

Divraj Singh Jubbal

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Reviewed 10 April 2014

It's not a hotel(typical one). It's like living in a royal house. So expect abundant freshness and warmth. Excellently maintained. Beauty(Palace) within beauty(Simla). Although this is kind of a vintage experience, so not like a typical modern hotel if that's what you are expecting. Food is exceptionally fresh and the service is courteous and trained to make you feel at home.

Room Tip: Have a look at the most expensive suite(I guess it is Maharaja suite), even if you don't wish to...
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  • Stayed: May 2013, travelled with family
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Thank abhithemaverick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
divrajjubbal, Owner at WelcomHeritage Woodville Palace Shimla, responded to this reviewResponded 29 April 2014

Dear guest,

Thank you for providing your feedback on TripAdvisor.

We are delighted to hear that you enjoyed the unique experience Woodville has to offer in terms of its historical significance. Your kind word on our staff are much appreciated.

We do hope to welcome you back again soon.

Kind regards,

Divraj Singh Jubbal

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Reviewed 5 April 2014

This is one of the most beautiful hotels in Simla, away from the main road, mall area and other major attractions. This heritage property is an epitome of peace and tranquility. Has basic amenities like indoor games (Carom & Table Tennis), decent room service and decent breakfast served. The main mall road area is about 1.5 kms, but the road that connects the mall area to the hotel is pleasantly shaded with tall deonar trees and breath taking views of the valley! I'd recommend this property if you're looking for a get away from the typical city life. Amazing experience!

Room Tip: Pick the rooms on the 1st floor
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  • Stayed: June 2013, travelled with family
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1  Thank Traveler_Rosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
divrajjubbal, Owner at WelcomHeritage Woodville Palace Shimla, responded to this reviewResponded 7 April 2014

Dear Guest,

Thank you for providing your valuable feedback.

We were delighted to read your kind words on our hotel. We are located at a convenient distance to provide a mini escape in Simla.

We do look forward to welcoming you back in the Queen of the hills.

Kind regards,

Divraj Singh Jubbal

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Reviewed 3 April 2014

A great royal property situated at a very good location very close to the mall & to the Raj Bhawan, the rooms are very comfortable & the cleanliness is maintained regularly. The food is very well served and is tasty,the staff is very polite and courteous.

  • Stayed: March 2014
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Thank sudhirmathur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
divrajjubbal, Owner at WelcomHeritage Woodville Palace Shimla, responded to this reviewResponded 4 April 2014

Dear Guest,

Thank you for your kind comments on TripAdvisor.

It was a pleasure to hear that you liked our property and you are happy with our hospitality. Your kind words on our staff has been shared with them.

We do hope to see you again in the near future.

Kind regards,

Divraj Singh Jubbal

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Reviewed 1 April 2014

Excellent location with beautiful views all over the place and perfect hotel to stay away from the daily hustle bustle city life. Very romantic and family hotel it is. Food is gr8 and very much value for money hotel

Room Tip: stay in a couple hut !!
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  • Stayed: May 2013, travelled with family
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1  Thank manikchil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
divrajjubbal, Owner at WelcomHeritage Woodville Palace Shimla, responded to this reviewResponded 4 April 2014

Dear Guest,

Thank you for taking time to provide feedback on TripAdvisor.

We are delighted to learn that you had a lovely stay. We do pride ourself on our location and are glad you appreciated the same.

We do hope to see you in the future.

Kind regards,

Divraj Singh Jubbal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about WelcomHeritage Woodville Palace Shimla

Address: Raj Bhawan Road, Shimla 171002, India
Region: India > Himachal Pradesh > Shimla District > Shimla
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #28 of 123 Hotels in Shimla
Price Range: £55 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — WelcomHeritage Woodville Palace Shimla 3*
Number of rooms: 30
Official Description (provided by the hotel):
Woodville Palace houses 31 rooms, inclusive of the royal cottage and royal suite, which have been tastefully decorated into theme rooms. In the tradition of most heritage hotels, no two rooms are alike in decor and yet they offer that same high quality service and comfort to the guests. ... more   less 
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Also Known As:
Woodville Palace Shimla
Woodville Palace Hotel Shimla

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