This is my second stay here and I have enjoyed each time. The staff is amazing and I appreciated the chef remembered my diet restrictions or housekeep saw that I needed screen cleaner for my laptop and supplied it just becaue. Any place with real wood floors is tops in my book as well giving a charm to the hotel that is missing of others.
In my opinion, what really makes the staff stand out from others is how they handle situations when things do not go perfectly. For some reason, checkout at this property is a loooooong process. It is easy to check-in but not so quick for checkout. I was visibly annoyed because I needed to get down the mountain, but one of the employees noticed my annoyance and quickly diffused the situation.
I would stay again without hesitation.
- Official Description (provided by the hotel):
- The hotel is located in Shimla, the gateway to the majestic Himalayas. Downtown Hotel with Colonial styling, 1 km from Shimla Station & 22 km from Jubalhatti-Shimla Airport. The Hotel is situated at the quite end of the famous Mall and is an ideal base from which to discover the unique beauty of the spectacular Himalayan ranges, Cedar forests and ancient monasteries. ... more less
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- Also Known As:
- Oberoi Cecil - Shimla Hotel Shimla
- Oberoi Shimla
- Shimla Oberoi