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Reviewed 12 December 2017 via mobile

The personalized attention and service at Grand Mercure, Mysore never ceases to amaze me. A special thanks to Sai, who always gives the BEST suggestions for food N for the suprise on our anniversary. Their buffet, namely the salads, starters n desserts are awesome. So is the mushroom risotto, and Thai lamb sizzler by chef Uday. They offered to serve us even late after closing time at the restaurant. Coming here is always a pleasure because of Sai and Shankar.

Stayed: December 2017, travelled as a couple
Thank Sindhu S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_SachinMalhotra, General Manager at Grand Mercure Mysuru, responded to this reviewResponded 16 December 2017

Dear Sindhu S,

We very much appreciate your comments regarding your stay at the Grand Mercure Mysuru.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Sachin Malhotra
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2017 via mobile

Very kind staff hotel food excelent speacialy sai in the dining room was very helpfull and kind rooms very clean dinner and breakfast very good all the staff speaks very good english i n the room u have coffe tea water cable tv .price reosnble

Stayed: December 2017, travelled with family
Thank roza1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_SachinMalhotra, General Manager at Grand Mercure Mysuru, responded to this reviewResponded 18 December 2017

Dear Roza1963,

We very much appreciate your comments regarding your stay at the Grand Mercure Mysuru.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Sachin Malhotra
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2017

Very well trained staff,the restaurant at the roof top serves very good North Indian food.
The breakfast spread is great and the staff is excellent.Very professional & helpful.
One of the best place to stay in Mysore.
Good location.

Room Tip: Entrance facing higher floor rooms are good.
  • Stayed: December 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank rajindernanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_SachinMalhotra, General Manager at Grand Mercure Mysuru, responded to this reviewResponded 12 December 2017

Dear Rajindernanda,

Thank you for sharing your experience and feedback to us. It is the constant endeavor of the team to provide outstanding service to our guest and ensure that nothing but the best is offered.

It feels great to read your compliments for the hotel, the facilities and the service that you experienced in the hotel.

We look forward to welcome you back at your new address in Mysuru.

Warm regards,

Sachin Malhotra
General Manager
Grand Mercure Mysuru

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2017 via mobile

We had our offsite at this hotel. I am glad we chose this. Staffs were friendly and helpful. They were there when ever I needed any support for my team. Good food and amazing hospitality. Kudos to the entire team for making our stay there memorable....

Stayed: December 2017, travelled on business
Thank JaniJermans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_SachinMalhotra, General Manager at Grand Mercure Mysuru, responded to this reviewResponded 9 December 2017

Dear JaniJermans,

Thank you for sharing your experience and feedback to us. It is the constant endeavor of the team to provide outstanding service to our guest and ensure that nothing but the best is offered.

It feels great to read your compliments for the hotel, the facilities and the service that you experienced in the hotel.

We look forward to welcome you back at your new address in Mysuru.

Warm regards,

Sachin Malhotra
General Manager
Grand Mercure Mysuru

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2017 via mobile

An excellent place to stay in Mysore. Very nicely maintained rooms, great staffs, amazing restaurants and Room service. The F&B Staff are very polite and took a lot of intrest in their work. Mr. Sai at the room service department was very help full. Mr. Gautam at the restaurant took care of all my breakfast needs being very prompt. And the front desk had a great smile just being perfect for the front of the house

Thanks To All. Would definitely recommend a stay when in mysore.

Stayed: December 2017, travelled on business
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_SachinMalhotra, General Manager at Grand Mercure Mysuru, responded to this reviewResponded 9 December 2017

Dear John M,

We very much appreciate your comments regarding your stay at the Grand Mercure Mysuru.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Sachin Malhotra
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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