We gave some laundry to be washed and were quoted 200-250 rupees. When it was given back an item had gone missing and after talking to a number of staff all was denied. When checking out the manager tried to charge 400 rupees and continued to deny knowledge of the missing item. We understood that mistakes error but they didnt even have the common decency to apologise. They continued to lie and the manager was extremely rude. To add to this, the bathroom sink and toilet dripped stale water and it stank. The only redeeming qulity was that the young boys they employ were always really helpful, if only this continued through to management. I would highly suggest that you do not stay at this hotel.
- Official Description (provided by the hotel):
- You could Hotel Guptha to make you stay comfortable and affordable.having 57 comfortable & clean room. Very convenient to both business class & the tourist. Well located near the historic Mysore Place and St. Philomenas Church. You could shop & take bus or a train to your next destination in minutes all so centrally located. ... more less