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“Great Experience..!!”
Review of Hotel Jade Garden

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Hotel Jade Garden
Ranked #27 of 103 Hotels in Mysuru (Mysore)
New York City, New York
Level 5 Contributor
75 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great Experience..!!”
Reviewed 16 December 2013

Stayed here just for a night with family. We had blocked three rooms. The hotel is very clean and well maintained. The Check in was prompt and hassle free. The rooms were really tidy and comfortable. The rooms didn't have any views, but then it wasn't really necessary. We had lunch and dinner at the restaurant, and the food was pretty good. The complimentary breakfast was just ok. Overall wonderful experience. Will definitely be back here. Highly recommended.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suddu85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jadegarden66, General Manager at Hotel Jade Garden, responded to this review, 19 December 2013
Dear Sir

Greetings from Hotel Jade Garden

We sincerely thank you for taking out your precious time in writing such a wonderful review about us. We are highly obliged to you Sir.

We kindly request you to suggest our hotel to your friends and relatives likely to visit Mysore.

We assure you of our best attentions and services at all times.

Kindly feel free to contact us for any of your requirement.

Thanks and regards

Venkatesh Sharma
General Manager
09686669904
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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430 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
INDIA
Level 5 Contributor
70 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 16 December 2013

We went to Mysore for a 2 days trip and stayed in this hotel which very clean and hygenic and situated at a very peaceful place in Mysore.
The sleep quality was good and rooms were comfortable. The only drawback was the window of the room was opening to wall of another building. Bathroom was clean and tidy and hot water was available throughout the day.
The room dining was good quality and quantity. However there were not much options in breakfast and waiters were local guys without much of training.
Everything in Mysore was within a 4 Kms radius from the hotel.
Overall a very satisfying experience and a very good hotel in that budget.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Prateek_Vashistha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jadegarden66, General Manager at Hotel Jade Garden, responded to this review, 19 December 2013
Dear Sir

Greetings from Hotel Jade Garden

We sincerely thank you for taking out your precious time in writing such a wonderful review about us. We are highly obliged to you Sir.

We kindly request you to suggest our hotel to your friends and relatives likely to visit Mysore.

We assure you of our best attentions and services at all times.

Kindly feel free to contact us for any of your requirement.

Thanks and regards

Venkatesh Sharma
General Manager
09686669904
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 10 December 2013

Hotel is in a quiet and calm surrounding. Breakfast is ok. Service needs lot of improvement. Staff is cordial otherwise. Rooms are good for the price.
Little far from the market area so be prepared to take a transport for everything.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shailiahs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level 6 Contributor
1,081 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 372 helpful votes
Reviewed 7 December 2013

Stayed in this hotel for two nights. Overall, the place looks clean, quiet and fairly new. During check in, the manager was very hospitable and accommodating. We arrived late and most skipped dinner. I asked if they serve fresh fruits for breakfast. The manager said no but he accommodated us and the staff prepared fresh fruits for breakfast along with the authentic Indian cuisine.

After breakfast, off we went for sightseeing. Some people in our group wanted their rooms undisturbed and some did not care. So those who kept their keys to their belongings expected the room not to be serviced. Well they did and moved things around. Those who left the keys to have their rooms serviced, their rooms did not get cleaned. Many asked for laundry service and specifically asked that this is billed separately. During check out, I expected the process to be painless and less time. It ended with laundry and other bills mixed up with people from different rooms, their bill combined with others, made one guest pay for someone else's laundry and even tried to add another guest bill outside of our group to our bill.
When I tried to explain that laundry was separate bill, he defended like I was refusing to pay. This is an indication of a poor mastery of communication. In the end, we decided to settle the bill with each other in the group. This could have been avoided but sadly incompetent staff can make or break your ratings. It is not necessarily their fault, they need training. Whew, so frustrating.

In the kitchen, staff was also slow and we had to ask for orders more than once. But staff there was very good and overall they got tip from us.

I almost gave this a 5 until............... checkout.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Indiana_Jonesse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 December 2013

We (2 adults, 2 kids) stayed here for a couple of days. As other reviewers have mentioned, this hotel is located in a quite residential neighbourhood, but it is close to the Mysore Palace and also the railway station (about 2km). Our room was a little smaller than what I had expected but still was good, nice and clean like the rest of the hotel. The breakfast had a limited number items but they were all very good. We dined at the restaurant only once but we liked the food. Free Wi-Fi was nice and speed was decent enough for general browsing and to check emails. Overall, this hotel provides good value for money.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EssJayDallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pontypridd, United Kingdom
Level 6 Contributor
585 reviews
235 hotel reviews
common_n_hotel_reviews_1bd8 434 helpful votes
Reviewed 3 December 2013

A very nice small hotel. It is in a quiet street about 20 minutes walk to Mysore palace if you wanted to, plenty of taxi and tuk tuk options available. A small comfortable foyer/reception area which leads off through doors to the restaurant for breakfast or evening meals. Breakfast is primarily Indian, there are cereals but no cheeses and meats but does have fruits, toast and eggs to choice for Western tastes. Dinner has a good choice very well priced menu and the food proved to be very tasty and promptly served. The rooms at the hotel have the usual facilities safe, refridgerator, good tv, wifi, a/c spotlessly clean, bathroom toiletries etc

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KS&HC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurgaon, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 November 2013 via mobile

I had a very short trip but was an excellent stay. Staf and service is great and also the food. Will loke to come again. Location is fine, silent environment. Close to Ramaswamy circle, easy to get around.

Stayed November 2013, travelled on business
Helpful?
1 Thank KS830929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Jade Garden

Property: Hotel Jade Garden
Address: 1064/1 Jhansi Lakshmi Bai Road | Chamarajapuram, Mysuru (Mysore) 570005, India
Region: India > Karnataka > Mysore District > Mysuru (Mysore)
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #27 of 103 Hotels in Mysuru (Mysore)
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Jade Garden 3*
Number of rooms: 27
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