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“The Hotel Managment are cheaters”

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Aishwarya Residency
Ranked #3 of 148 Mysuru (Mysore) B&B and Inns
Certificate of Excellence
Hyderabad, India
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
“The Hotel Managment are cheaters”
Reviewed 21 May 2011

They charged the double of the amount when we booked the hotel for 3 additional days from their front desk and didn't even intimate us about the revised charges. Rather they blamed us for not checking for that and advised to check with the receipt, where there is no where mentioned that the charges will be different when booking room via their desk.
The completely ignored our consideration and took full advantage of the time crunch when we are about to leave to RS to catch the train.

Horrible experience, The service is pathetic and I would advise to stay away from them and choose a better, cost effective and loyal option for accommodation in Mysore.

Tilak Raj

  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank tilakkalls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kirantanthri, Manager at Aishwarya Residency, responded to this review, 24 May 2011
The customer had booked the room a long time ago with our non-seasonal price. Now as it is a season the rates have been revised, hence the difference in the amount. Secondly, the customer had booked through our travel partners who offer additional discounts to their customer and the customer has availed of the same additional discounts.

Since the customer was extremely satisfied with his stay at Aishwarya Residency, He wanted to Re-book the same room during his return journey with us. Accordingly we have charged him the current rate (which we charged to all our fellow customers on the very same day) and the customer was well informed about the same. This is very much in stride with the business ethics. Hence it does not amount to a cheating from our side.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (276)
Date | Rating
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English first
Bengaluru, India
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 30 April 2011

Location : Near to KSRTC Bus stand, but difficult to find, as it is situated in a small lane. Take a left at MALABAR GOLD Hotel ( just ahead of the bus stand ), and call the hotel people up to guide you.
Rooms : Good ambience, with false ceiling, Flat TV. We were relieved to find the bed comfortable with no bed bugs, (as happened to us like a nightmare in a nearby hotel in Mysore)
Cleanliness : Clean Bathroom, well maintained.
Restaurent & Room Service:- no restaurent of their own yet (its a newly built hotel), so they send one of their boy to get what we order. Its takes ages for the same to come to ur room, and the next meal time will be close by the time he gets you your order.
Additional : There is a WI-FI Internet free in the hotel, just call room service to get the password.
Tips : Dont order food by room service, rather walk down to any of the nearby restaurents, which are walkable distance, opp. to bus stop.

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
20 Thank aditinaveen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kirantanthri, Owner at Aishwarya Residency, responded to this review, 13 May 2011
Thank you for your valuale feedback.

We are trying to impove the time taken for food service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pune
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 26 April 2011

its near to the r.station and its a fair deal as you wont get such a good hotel at such low rates.
all your basic expectations are fulfilled
only problem i faced was late room service

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
13 Thank Amey9422
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kirantanthri, Owner at Aishwarya Residency, responded to this review, 16 September 2012
Dear Sir,

Thank you for giving a detailed feedback of your stay at Aishwarya Residency. We are glad to hear that you were content with your stay.

Regarding the issues raised by you, I would like you to know that we have already initiated corrective actions for these issues and would be glad to serve you again to showcase how promptly we work upon the suggestions of our esteemed guests like you.
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Hanoi, Vietnam
Level 5 Contributor
62 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 16 April 2011

On arriving we were a little doubtful about location - in an area of mechanic shops - but turned out ok as within walking distance to major sites (palace, market).

Hotel is fairly modern inside, with open staircase middle. This turns out to be one of it's downfalls as noise echos up from the lobby area to rooms. May not be best some.

The room was fairly standard. Linens clean, a/c and tv worked fine. Bed was a liitle springy - not hard as in other hotels.

Hotel has no kitchen but they do provide room service (outside restaurants). Ordering food was a slow process - we would phone but they would not take order via phone but send someone who would write down (took long time). Orders were often not 100% correct - but we were not fussy. Need to revise this system.

Great sightseeing tour from Aslam - often found outside hotel.

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
14 Thank lqdflo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kirantanthri, Owner at Aishwarya Residency, responded to this review, 8 January 2012
Dear Sir,

Thank you for giving a detailed feedback of your stay at Aishwarya Residency. We are glad to hear that you were content with your stay.

Regarding the issues raised by you, I would like you to know that we have already initiated corrective actions for these issues and would be glad to serve you again to showcase how promptly we work upon the suggestions of our esteemed guests like you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hyderabad, India
2 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 9 March 2011

I landed in mysore and wanted to taste the true hospitality of the people of mysore. Then I found Aishwarya residency. It was a warm welcome. The rates were reasonable for the kind of facilities they provide. The rooms were really spacious. The best thing i liked about it was. The room had a LCD television which i have never seen in any hotel offering such competitive rates.

The hotel is located in the heart of the city close to all amenities. 5 min from the bus stop. 5 - 7 min from the railway station.

The food is brilliant. The service is quick. The staff at the hotel were polite and displayed good etiquette, at the same time were warm and presentable.

One the whole the hotel had a very fresh feel to it. I really enjoyed my stay at the hotel.

I sincerely would recommend this hotel to everyone for the simple reason that the guests are treated in true style & excellence.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
18 Thank Rahul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kirantanthri, Owner at Aishwarya Residency, responded to this review, 8 January 2012
Dear Sir,
Thank you for your sharing detailed feedback on your recent stay with Aishwarya Residency. It was indeed heartening to see your encouraging comments for our services & words of appreciation for our team.

It is through valuable feedback like yours that we strive to improve our services and exceed customer expectations. I look forward to meeting you during your next visit and would be delighted to assist you to make your stay a pleasant one.
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Hyderabad, India
1 review
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 March 2011

one of the best hotels I've stayed in...
great value for money,
prompt service,
spic and span rooms,
Inside the hotel the ambience is excellent. Comfortable and great experience.
will surely come back and stay in the future, Would definitley reccomend this hotel to anyone :)

  • Stayed February 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
16 Thank shivv8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kirantanthri, Owner at Aishwarya Residency, responded to this review, 8 January 2012
Dear Sir,

Thank you for your generous review about Aishwarya Residency.

Esteemed guests like you motivate us to achieve our goal of quality excellence and customer satisfaction.

It is through valuable feedback like yours that we strive to improve our services and exceed customer expectations. I look forward to meeting you during your next visit and would be delighted to assist you to make your stay a pleasant one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 7 March 2011

Aishwarya residency was a surprise find of the trip, I have been to Mysore regularly but it was a delight to find this brand new Hotel. Aishwarya residency can be used for both leisure and business. I was on a business trip but I am confident that I will take my family there if on holiday.

To start with - its location is just perfect [ bus station, train station are in close proximity]
Industrial areas including like infosys, wipro, jk tyres are 20 mins away what else can one ask for.
The check in process is fast, secure and easy. A smiling welcome is guranteed. The staff provide excellent customer care. 24 hr house keeping and in room services is an added advantage. The hotel can provide basement parking if required. The rooms and the bathrooms have been furnished to a very high specification.

Lot of hotels promise WI-FI but the internet speed in this Hotel is mindblowing. Used the internet for conference calls on skype, google video and played online movies without buffering issues. excellent stuff.

All this package is worth a lot in the so called star hotels but the stay at Aishwarya is redefining value for money. I would recommend this Hotel to all friends and family who want, comfort, convenience, safety, IT, excellent customer service and good value for money - business or leisure I will definitely go back to Aishwarya.

Amit
Manchester UK

  • Stayed February 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
16 Thank amit2508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kirantanthri, Owner at Aishwarya Residency, responded to this review, 8 January 2012
Dear Sir,
Thank you for your sharing detailed feedback on your recent stay with Aishwarya Residency. It was indeed heartening to see your encouraging comments for our services & words of appreciation for our team.

As a continual improvement to our hotel, we have now added an exclusive cappucchino maker to serve you authentic flavours of coffee.

You can also book our rooms through our secured online payment gateway. Hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aishwarya Residency

Property: Aishwarya Residency
Address: 2932/A Aishwarya Residency Bangalore Nilgiri Road Behind Kalyan Jewels | Near Suburban Bus stand, Mysuru (Mysore) 570001, India
Region: India > Karnataka > Mysore District > Mysuru (Mysore)
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Airport Transportation
Hotel Style:
Ranked #3 of 148 B&Bs / Inns in Mysuru (Mysore)
Price Range (Based on Average Rates): £
Hotel Class:3 star — Aishwarya Residency 3*
Number of rooms: 32
Official Description (provided by the hotel):
Aishwarya Residency is situated in a quiet yet commercial area of Mysore, within close proximity to the Royal heritage - The Mysore Palace, St. Philomena’s Church and all the major tourist locations. A couple of minutes walk from the suburb bus stand and with an easy access to all the shopping and entertainment zones. ... more   less 
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