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“Overly certified, stay away”

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Treebo Spektrum Suites
Ranked #17 of 104 Hotels in Mysuru (Mysore)
Reviewed 26 December 2013

I came to this hotel expecting a good high standard place, BUT the entry was dingy, aimless porters dark lit verandah. Checked in and asked for the restaurant and was informed restaurant closed ( by 8pm !). Came to my room a tiny place, with perceptible stink of toilet which wafted the whole night, leaky faucets dripping away the whole night, and just a tiny bit of toilet paper ( save paper ?? ). Asked for dinner and was informed only Indian dinner available no continental meals. Soda yes NO ice.

Is it ok to stay for the price here ? NO..., there are far better choices, and for the first time I got led away very badly by the 'certificate' of TRIP ADVISOR , Hope you guys do your home work well, I never could comprehend how this property managed the certificate ! foxes me badly and disappoints me badly by being led falsely.

  • Stayed: December 2013, travelled on business
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4  Thank HiremathRS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mango-Hotels, CEO and Guest Care Executive at Treebo Spektrum Suites, responded to this reviewResponded 31 March 2014

We have taken your feedback and created an all day dining experience in the lobby to serve our guests.

We do look forward to hosting you again at Mango.hotels in Mysore and other locations.

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Reviews (389)
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243 - 249 of 389 reviews

Reviewed 26 December 2013

Hotel was very neat and clean
Fit for business travel
Decent breakfast - one Paratha with Curd; one south Indian dish Uthappam / Semiya Bath with Chutney and Sambar, fresh juice, bread toast with Jam, butter and boiled eggs, corn flakes with milk, tea / coffee
For a family outing, somehow it does not fit
-- It is more of a service appartment kind of set up; no place to sit and relax
-- the child bed additional costs 800 per night; the bed provided also was a foldable cot which folds automatically even with the slightest of movement
-- The AC was very loud and noisy; however when i informed them the next day morning, they were able to service it immediately
-- the restaruarnt was very crowded in the morning; however the staff offered to serve the breakfast in the room

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Cleartrip
2  Thank Suresh V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mango-Hotels, CEO and Guest Care Executive at Treebo Spektrum Suites, responded to this reviewResponded 26 March 2014

Thank you for your patience with the limited space available for F&B :)

We are trying to add more space for recreation and Leisure.

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Reviewed 12 December 2013

Stayed here in Jan 2012 for 4 days. A very neat and clean well designed hotel.We only had breakfast here. The food quality was not upto the mark. The service of the restaurant staff was also not great. The hotel lacks a bar and Non - veg food. But there are plenty of other eateries nearby. Overall, a comfortable stay- good value for money !!

  • Stayed: January 2013, travelled as a couple
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Thank ArunTomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mango-Hotels, CEO & Customer Care Executive at Treebo Spektrum Suites, responded to this reviewResponded 26 December 2013

Thank you for sharing your experience at Mango Hotels, Mysore.
We are delighted to know that you appreciate our product and services.
Very soon we would be starting our own restaurant brand to serve our guests delectable food.
Looking forward to welcoming you again.

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Reviewed 25 November 2013

Situated in a quiet residential corner of the town; Mango Suites is a neat and clean hotel typical for family/short holiday. We stayed for 1 night in the hotel and by and large it was a decent stay. The quality of the linen used could have been improved as at several places on the pillow, I could notice a tad bit of dirt.
The rooms are spacious and tidy. One of the best feature was this huge french window ideal for sipping a cup of coffee and reading a book.
The breakfast menu was moderate although the food could have been more hot.
The staff was courteous and polite.
Overall, a comfortable stay especially since its away from the hustle and bustle of the city.

Room Tip: Choose the rooms facing the road as the other side faces the back of a mall & hospital.
  • Stayed: November 2013, travelled with family
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2  Thank KirtiSabby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mango-Hotels, CEO & Customer Care Executive at Treebo Spektrum Suites, responded to this reviewResponded 30 November 2013

Thank you for staying with us and taking the time to post your feedback.
We are happy to know that your stay at the hotel was comfortable.
Now, enjoy the mango experience at Jodhpur and Navi Mumbai too.

Looking forward to welcoming you again.

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Reviewed 21 November 2013

Stayed there for 2 nights, nice hotel, decent locality, there is a mall right behind it, so that helps. Rooms are decent, the restaurant wasn't functioning when I stayed, so food was a slight issue. Not sure if they have resolved it. But a real value for money property.

  • Stayed: December 2012, travelled with family
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Thank Saint_Kabir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mango-Hotels, CEO & Customer Care Executive at Treebo Spektrum Suites, responded to this reviewResponded 30 November 2013

Thank you for your kind comments.
.
We are delighted to know that you appreciate our product and services.
We look forward to welcoming you again.

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Reviewed 19 November 2013

We stayed in this hotel from 7th Nov to 9th Nov 2013. Had a great time. Good location .Very Clean rooms and bed bath linen. Service is extraordinary. Would like to mention that when we were out sightseeing, some emergency maintenance cropped up in our bathroom. Something like a pipe burst or something. They called us and asked if they could shift the room. We had our apprehensions as our things lay scattered and some of them were very important to us. They assured us that the shifting would be done with care. on returning in the evening we were surprised that the new room looked exactly as we had left the old one(102). As if someone had photographed it and placed things accordingly in the new one. Even hand towels and cosmetics. Tells about how much they care for their customers. Food was good. Some other restaurants like Malgudi, Green leaf only a ten min walk away. Overall very satisfied with our stay.

  • Stayed: November 2013, travelled with family
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2  Thank Vikramjit79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mango-Hotels, CEO & Customer Care Executive at Treebo Spektrum Suites, responded to this reviewResponded 30 November 2013

Thank you for sharing your experience at Mango Hotels,Mysore.
We are delighted to know that our efforts have been so well appreciated.
Its our constant endeavor at Mango Hotels to provide our guests with the highest levels of service.
We look forward to welcoming you again.

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Reviewed 12 November 2013

We stayed for 2 nights at Mango Hotel in Mysore. Located at a very nice location, this Hotel is value for money-clean rooms, clean linen and courteous staff. Only issue was the lack of space to have breakfast . We were told the restaurant is under renovation and hence this stop gap arrangement with only 5 tables for the entire hotel guests to have breakfast!!!

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Cleartrip
Thank Traveller2009Mumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mango-Hotels, CEO & Customer Care Executive at Treebo Spektrum Suites, responded to this reviewResponded 30 November 2013

Thank you for your support and patronage.

We pull out all stops to try and exceed our guests expectations.
When we receive feedback to say that its working, it makes our effort worth it.
We look forward to hosting you again..... and again.....

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Additional Information about Treebo Spektrum Suites

Address: 116 - 118, 6th Main, 3rd Cross | Jayalakshmipuram, Hunsur Road, behind B.M. Hospital and next to Easy Day Shopping Mall,, Mysuru (Mysore) 570012, India (Formerly Spectrum Suites)
Region: India > Karnataka > Mysore District > Mysuru (Mysore)
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #17 of 104 Hotels in Mysuru (Mysore)
Price Range: £25 - £67 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Treebo Spektrum Suites 3*
Number of rooms: 37
Official Description (provided by the hotel):
Treebo Spektrum Suites situated in Jayalakshmipuram, Mysore has a stellar location adjacent to BM Habitat Mall and BM Hospital and close to all kinds of facilities. The most famous landmark here, the Mysore Palace, is about 5.2 km from this property. Shops and eateries galore in the mall. The usual offerings from Treebo include complimentary breakfast, Wi-Fi, parking and room service. The hotel has a host of other facilities as well, which include ironing board, facilities for the differently abled and laundry services for a charge. The restaurant in the premises serves mouth watering dishes. All air-conditioned rooms are tastefully decorated and have all standard amenities like TV with satellite channels, electric kettle and free toiletries in the en suite bathroom. The Mysuru airport is 15 km away and the Mysore Junction is just 3.7 km away. The nearest bus stand is Mysore City Bus Stand, 4.4 km from this Treebo Spectrum Suites. The hotel is only a short drive from the industrial areas of Hebbal and Hootagalli, making this place perfect for business travelers. ... more   less 
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