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“great service and good hotel”

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Country Inn & Suites By Carlson Mysore
Ranked #5 of 117 Hotels in Mysuru (Mysore)
Certificate of Excellence
Reviewed 18 January 2013

Visited this hotel for work, very clean and the staff is very friendly and ever helpful. Rooms are clean and well sized, though the pillows are a bit stiff, even the soft ones. The buffet is average, but received a great meal in room service. Internet is fast so no complaints there. All in all a very comfortable stay with great service and a clean room.

Room Tip: The rooms at the end have massive balconies.
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  • Stayed: January 2013, travelled on business
    • Value
    • Location
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Thank nevsuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sumit G, Online Representative at Country Inn & Suites By Carlson Mysore, responded to this reviewResponded 21 January 2013

Dear Guest,

Namaskar, Greetings from Country Inn and Suites by Carlson, Mysore!!!

We thank you for choosing to stay with us at Country Inn & Suits By Carlson, Mysore and also for writing such kind words to appreciate the experience on TripAdvisor. We are glad to know that our international standards of maintenance, charming and courteous staff, efficient and prompt services, spacious and luxurious rooms and the mouth-watering culinary delights have brought much happiness and great satisfaction to you.

Any kind of appreciation always refuels us and motivates us to strive harder to be able to serve our guests in an even better way, so we thank you for that. However, we regret the discomfort you may have faced due to the pillows. Please be assured that we have taken your feedback in all seriousness and improvement measures have been taken. We would make sure that no such issue ever arises in the hotel in future. Furthermore, we have always taken pride in the buffet spread and have received raving compliments for the same; hence it brings us great disappointment to know of your dissatisfaction with the buffet and I have passed the information to our F&B department to look into the matter and improve upon the same.

We would love to have you come back to stay with us soon and hope to serve you to your utmost satisfaction.

Warm Regards,
Sumit Goyal

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2,054 - 2,060 of 2,090 reviews

Reviewed 9 January 2013

Visited this hotel with family while attending a function in mysore. It is a pretty new hotel. Check in was easy and comfortable, the reception staff as well as the bell boys were very friendly.The rooms were spacious and elegant.They were well designed with good lighting.The bathrooms were also very clean and neat. They had pretty much thought of everything that a guest would require in a room and given it as standard. Whenever they did not have an item in the room, they readily provided.The buffet breakfast was good with a large spread.The checkout was also quick. They also provided food for the accompanying driver. A very good hotel for stay in mysore.

  • Stayed: January 2013, travelled with family
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1  Thank johnkottaram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sumit G, Online Representative at Country Inn & Suites By Carlson Mysore, responded to this reviewResponded 12 January 2013

Dear Guest,

Namaskar, Greetings from Country Inn and Suites by Carlson, Mysore!!!

We are thankful to you for writing such a raving review about your stay with us at Country Inn & Suites by Carlson, Mysore on TripAdvisor. Making our guests comfortable and happy is of paramount importance to us and we strive achieve the same at every stage of your stay with us.

It brings us happiness that you liked and enjoyed our courteous and proficient staff and services, luxurious and spacious guest rooms and world class amenities. Our delicious and wide spread of a buffet is a big hit with all our guests and it is great when you as a guest reinforce our belief in it. The kind words of appreciation showered by you have brought a renewed energy to our efforts in serving you.

We would await your return with great enthusiasm and would love to have an opportunity to serve you soon and bring you unmatched pleasure and pleasant memories.

Warm Regards,
Sumit Goyal

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Reviewed 6 January 2013

The hotel had opened ony one month ago and this was my first visit there. As a property it has all the infrastructure to become a leading hotel in Mysore very soon. Presently one restaurant is operational and the dinner buffer we had was out standing for the price. Rooms are well designed and comfortable. Staff are very experienced and well trained . Staff went out of their way to ensure comfort and my special requests though hotel was very new

Room Tip: Request a room with attached verandah
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  • Stayed: January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Thank BangaloreRagu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sumit G, Online Representative at Country Inn & Suites By Carlson Mysore, responded to this reviewResponded 8 January 2013

Dear Guest,

Namaskar, Greetings from Country Inn and Suites by Carlson, Mysore!!!

Heartfelt thanks to you for such a good review about Country Inn & Suites by Carlson, Mysore on TripAdvisor. It is a great feeling to receive such compliments about the amenities, spacious and comfortable rooms, courteous and efficient staff and services. The buffet that you have so kindly appreciated has been a matter of pride with us at Country Inn & Suites by Carlson, Mysore.

It is always a pleasure and a great source of motivation to receive appreciation for the efforts made by us in achieving excellence at what we do. We would eagerly await your return and hope for an opportunity to serve you even better and help you take back memories to cherish.

Warm Regards,
Sumit Goyal

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Reviewed 17 December 2012

We visited the hotel on a saturday night for their buffet. They have an extremely courteous staff, always smiling and ready to help and suggest. The Buffet spread looked good but i felt most of the food displayed was not fresh. It seemed like they have been taken out of the fridge, heated and displayed. I had a veg tomato soup which was very good. The breads were hard. The mutton sheekh kabab was good but again didn't seem freshly made. There were no other starters, at least i didn't find any. Some of the salads were good. The main course was decent, mutton was nicely cooked. The rotis were very good. The dessert was average. The malai sandwich was hard, gulab jamun had a strong essence. The mousse and puddings were alright. The buffet cost Rs 500 per person plus service tax.
They need to advertise about this place more since it is in a not so friendly location.

  • Stayed: December 2012, travelled with family
    • Value
    • Location
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Thank VikramJoshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sumit G, Online Representative at Country Inn & Suites By Carlson Mysore, responded to this reviewResponded 21 December 2012

Dear Guest,

Namaskar, Greetings from Country Inn and Suites by Carlson, Mysore!!!

Thank you for dining with us and for reviewing us on TripAdvisor.

We are happy to note that you were very pleased with the ambience, people & Quality of our services at the hotel and at the same time we are very concerned to note that we did not live up to your expectations during this particular dinner of yours. Our sincere apologies for the inconvenience caused and we assure you that we will make every effort to correct the situation. The team at the kitchen is determined to make amends on your observation of our food and is looking forward to showcase a much improved performance on your next meal with us.

It is only when you have meal with us next will we achieve true redemption. All of us at Country Inn & Suites By Carlson Mysore are looking forward to that opportunity. Request you to let us know of your outing, wherein we will be happy to personally ensure that you have a wonderful meal experience with us.

Warm Regards,
Sumit Goyal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 December 2017
Google Translation

  • Stayed: November 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Bernd H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2017 via mobile
Google Translation

Stayed: December 2017, travelled with friends
Thank Bruno092130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2017 via mobile
Google Translation

Stayed: November 2017, travelled with family
Thank mc0136
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson Mysore

Address: Hebbal Area 345/A | Near Infosys Campus, Mysuru (Mysore) 570016, India
Phone Number:
Region: India > Karnataka > Mysore District > Mysuru (Mysore)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 117 Hotels in Mysuru (Mysore)
Price Range: £39 - £68 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Country Inn & Suites By Carlson Mysore 4*
Number of rooms: 130
Official Description (provided by the hotel):
Brand New Carlson Group hotel located a 20-minute drive from Mysore PalaceConveniently located a 20-minute drive to the city centre and Palace. Mysore Airport is just a 35-minute drive, perfectly suited for business and leisure travel.Best in class luxuryIt offers elegant, well-appointed 130 rooms and 12 suites, free Internet access, outdoor swimming pool, fitness studio, business centre with private meeting rooms, on-site restaurants, and banqueting facilities. Complimentary Buffet Breakfast & Wi-Fi for all Room Guests.AMENITIES/ SERVICES FOR ALL TYPE OF ROOMS/Premium TV channels.Premium bedding Separate sitting area Soundproof rooms Complimentary newspaper Direct-dial phoneVoice mailComplimentary bottled waterMinibarCoffee/tea makerWake-up callsDaily housekeepingTurndown serviceDesigner toiletriesPrivate bathroomBathrobesHair dryerBathroom phoneExtra towels/bedding in roomHandheld showerheadMakeup/shaving mirrorSewing kitSlippersBathroom scaleBathtub or showerIn-room childcare (surcharge)Electronic/magnetic keysWorking DeskWelcome amenitiesWindow opensClock radioIron/ironing boardRollaway/extra beds availableBlackout drapes/curtainsIn-room safe (laptop compatible)Ergonomic chairSeparate dining areaSpeakerphoneSatellite TV serviceHDTVFree Wi-FiFree wired high-speed InternetDown comforterESPNFree movie channelsHBOIndividually furnishedIndividually decoratedPillow menuLCD TVHydromassage showerheadCribs/infant beds (complimentary)Connecting / adjoining rooms available ... more   less 
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