I have stayed in this hotel from 25 to 27 July 2014. I have booked 2 Executive AC rooms in this hotel through yatra.com due to its No.1 Ranking in Trip advisor, but the stay was not at all good as its ranking.
I had emailed the hotel before coming to the Mysore with exact details of my plans and called three times Hotel owner Mr. Naiz informing my plans.
We had checked in the hotel at 7:45PM on 25th July and this timing was already informed to the Hotel owner Mr. Naiz. He was very friendly though phone, but he didn't mention that our check out time would be 12 O' clock next day. I have thought like many hotels I have stayed in Mysore, they would allow 24 hrs stay from our check in time. They didn't mention it till 26th noon and they called me when I and my family were visiting tourist places in Mysore. I was really shocked about this because no one in the hotel informed us this before. So we cancelled our tour plan and returned to hotel.
Luckily I already have a booking in same hotel for 26-27 through hotels.com which was non-AC. But Mr. Naiz told us that they didn't get information from hotels.com about our booking, but after seeing our itinerary paper and payment receipt, he allowed us to stay there on one condition. They don't have Non-AC rooms now, so I have to stay on AC buy paying the difference amount. I agreed on that because searching for another hotel would steal our already shortened time. We hurry shifted our belongings like dress so as not to waste time. At night, we have requested him to provide an extra bed, which he had given free of cost.
On 27th Noon we have checked out by paying the difference amount. So you can check in any time, but check out time would be 12 noon.
Pros: Walkable distance from Bus stand, Friendly workers and staff, Complementary breakfast, Pickup though Auto Rickshaw
Cons: Hotel in staying in not so good area, Hotel owner was rigid, You have to order complementary food and other food 30 min before as there is no restaurant in hotel, If you are coming in a group; avoid their packed pickup through auto and just walk that is more comfortable, Poor communication, Check out at 12 noon even if you checked in night, Hotel is fully packed with people due to No1 Ranking in Trip advisor, so you could not make plans to stay in the hotel if you have not booked earlier.
- Official Description (provided by the hotel):
- * In house restaurant and WIFI Enabled(In Rooms). * 24 Hrs Hot & Cold Water. * 24 Hrs Power Backup. * 32" LCD TV With Satellite Transmission * Free Pick from bus stand and railways station(Email/Phone booking only) * Travel Assistance(Cab Services) * Early Checkins based on availabilities(Email/Phone booking only) * 24 Hrs Room Service * Doctor On Call * Dry Cleaning Services, *Same Day Delivery. * Kids Food, Diabetics Food On Request. * Currency Recharge. * Ayurveda Massage. * Complete Packages to Mysore-Ooty. ... more less
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