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“Just ok”
Review of Ginger Mysore

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Ginger Mysore
Ranked #7 of 116 Hotels in Mysuru (Mysore)
Reviewed 22 October 2013

Ginger at Mysore gets just an ok. Basic needs are met in this hotel. However there are lots of improvements is desired. The towels in the bathrooms are barely okay, though the bedlinen is decent. The rooms are small and the cleaning of rooms are not fast. The restaurant doesnt do justice for south indian cuisine. The staff though is cordial and service standards are above average. Having visited other hotels in Ginger chain, i did not find this particular property matching up to the others we visited. May be the load here is higher and other options in the city need to be checked and dont go by the brand here.

Room Tip: Choose a room on the first or second floor and the rooms with queen size beds are smaller.
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  • Stayed: October 2013, travelled with family
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Thank raovinay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ginger H, Guest Relations Manager at Ginger Mysore, responded to this reviewResponded 22 November 2013

Dear Mr. Rao,

On behalf of Ginger Hotels, I sincerely apologize for not being able to provide you with our warm hospitality; which is the general norm of our hotel. I note with deep regret that our services did not meet your expectation during your recent stay at Ginger Mysore.
Your concern regarding the room cleanliness, housekeeping staff etc. has been taken up with the department head for corrective action. Also I have instructed the staff to be more proactive while dealing with guests' requirements.

Your feedback regarding room cleanliness has been shared with the housekeeping manager; furthermore, we will ensure that periodic checks are done for our rooms, bathrooms & other accessories provided. The respective teams have been briefed up to be more efficient to ensure that our guests don't have to face any such issues.

It was a great pleasure having you to stay with us at Ginger Mysore, thank you for bringing it to our attention; your valuable feedback will help us strive to be the best.

Looking forward to your continued association with us and I assure you that your next visit at Ginger will be pleasant one.

Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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466 - 472 of 822 reviews

Reviewed 20 October 2013

Clean rooms; very basic restaurant; minimal staff. Good for business travelers. Small TV. Basic wall mounted shampoo & body wash. Free WiFi too. Close to Museum, Palace etc so a one-day tour of the city will be useful. No restaurants nearby. Ginger is purely a basic business hotel, and you get what you pay for. Cleaner than most hotels in this price range.

Room Tip: If you are on a business trip and need a clean hotel room with good bed + bath, go here. Be prepare...
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  • Stayed: October 2013, travelled with family
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Thank FelisLeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2013

Stayed here for couple of days, and really enjoyed our visit. The rooms are excellent, really well furnished and have TV/WiFi System. The outside view from the room was refreshing. Pigeons were our guests kids enjoyed, morning alarm was replaced by birds screech, chirp, tweet, cheep. We had kings breaks fast was really good, lovely sandwiches and large spread of Indian cuisine. The restaurant was excellent and we enjoyed our meal. All in all would recommend staying at this hotel.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Cleartrip
Thank Chintamani G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2013

We have booked Double room which looks like a children bed room.. There is absolutely no space. and not so clean as well...
You just a have bed, and A4 size TV :) .. dont expect anything more.. In fact, the mattress also in a very bad shape.. I dont think you get a proper sleep unless you are drunk..
DONT GO...

  • Stayed: October 2013, travelled with family
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Thank RajaMsis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ginger H, Guest Relations Manager at Ginger Mysore, responded to this reviewResponded 19 November 2013

Dear Mr. Raja,

We sincerely appreciate you taking time out and communicating with us, and we thank you for your valuable feedback & words of appreciation.

We genuinely regret the inconvenience caused to you during your stay at Ginger Mysore. Your concern regarding the room size, cleanliness & the facilities, has been taken up with the respective department heads for corrective actions. Also the respective teams have been briefed to be more efficient to ensure that our guests don't face any such inconvenience. Furthermore, we will ensure that periodic checks are done for our rooms.

However, we would like to inform you that the room size is standard across all Ginger Hotels in India.

We will definitely work upon the feedback shared & look forward to another opportunity to host you at our property and promise a better stay at Ginger .

Once again we thank you for your valuable feedback & suggestions. Looking forward to your continued association with us and I assure you that your next visit at Ginger will be pleasant one.


Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2013

The room was compact but clean. Not for families with kids. Be prepared to carry your own toiletries. It's very close to the awesome Mysore zoo.

Breakfast was just about ok. The WiFi did not work at all. The staff claimed that they sendt the password via sms on check-in, but they did not. After calling them up repeatedly, they finally just told us over the phone. Not worth all the effort, cos WiFi did not work at all, it's just a false promise.

Somehow a lot of sound (of people talking, kids running, lift doors opening) in the hotel, keeps
echoing, so it's a bit noisy.

  • Stayed: March 2013, travelled as a couple
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Thank PratsB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ginger H, Guest Relations Manager at Ginger Mysore, responded to this reviewResponded 11 October 2013

Dear Guest,

On behalf of Ginger Hotels, I sincerely apologize for not being able to provide you with our warm hospitality; which is the general norm of our hotel.

With regards to your concern related to Wi-Fi service, staff, noisy atmosphere and non availability of toiletries that has prompted you to put up this feedback in this forum. I have taken up the same with the respective department head & have instructed them to address the same.

I will personally look into the matter and ascertain the cause . Please accept our sincere apologies for the inconvenience you have experienced.

We thank you for patronizing us and assuring you the best of our services & attention at all the times and looking forward to welcome you again at Ginger Mysore.

Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2013

We stayed here on September 28/29 as part of a large family. The room was neat - AC in good condition, neat loo, comfortable beds etc. The bathroom fittings were a bit rusty and need replacement. The FO team was efficient but we felt there were too many people around thereby giving the lobby a cluttered look. The IRD menu was good and prices were reasonable. They should have a la carte dining option as well since on the day we were there, only buffet dinner was available. Nice car parking and centrally located as well.

  • Stayed: September 2013, travelled with family
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Thank jmca1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ginger H, Guest Relations Manager at Ginger Mysore, responded to this reviewResponded 11 October 2013

Dear Guest,

We sincerely appreciate you taking time out and communicating with us, we thank you for your valuable feedback & words of appreciation.

We genuinely regret the inconvenience caused to you during your stay at Ginger Mysore. Your concern regarding the rusty bathroom fittings has been taken up with the department head for corrective actions. However ,we will ensure that periodic checks are done for our rooms and bathrooms.

We will definitely work on the feedback shared with regards to the menu & look forward to another opportunity to host you at our hotel. Once again we thank you for your valuable feedback & suggestions.
It was a great pleasure having you to stay with us at Ginger Mysore, and we are glad to know that you liked the cleanliness, rooms, beds, staff, dining, price, and location of our hotel.

Looking forward to your continued association with us and I assure you that your next visit at Ginger will be pleasant one.

Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2013

Like all Gingers, very standard, neat and clean, modern look, attentive staff overall. Breakfast and lunch a bit limited though, and given a budget hotel, hotel lobby a bit small. Very well located and adequate parking too. Kids adjusted to the small room fairly well as well. More for a business trip but ok for a transit night for a family too.

Stayed: April 2013, travelled with family
Thank PD33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ginger Mysore

Address: Nazarabad Mohalla Vasanth Mahal Road | Near Nazarabad Police Station, Mysuru (Mysore) 570010, India
Phone Number:
Region: India > Karnataka > Mysore District > Mysuru (Mysore)
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#6 Best Value Hotel in Mysuru (Mysore)
Price Range: £25 - £77 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ginger Mysore 3*
Number of rooms: 98
Reservation Options:
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Also Known As:
Ginger Mysore Hotel Mysore
Ginger Hotel Mysore
Mysore Ginger Hotel

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