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“Basic, budget hotel. Good for a night or two.”
3 of 5 bubbles Review of Ginger Mysore

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Ginger Mysore
Ranked #10 of 99 Hotels in Mysuru (Mysore)
Pune, India
Level Contributor
1 review
“Basic, budget hotel. Good for a night or two.”
Reviewed 5 January 2014

We had booked two rooms at Ginger Mysore, in last week of December 2013 for a couple of nights. Please note that this is a budget hotel with absolutely no frills. Considering that we already had limited expectations, overall our experience was good.

Positives:
* Location - This is the biggest advantage of the hotel. Local attractions like Mysore Palace, Zoo etc. are very close to the hotel.
* Quite surroundings even though it is in the city.
* Small, but clean rooms.
* Ok mattresses.
* Free wifi internet - it is so slow, that you are better of using your mobile's GPRS connection. If you have 3G, don't even bother about the wifi!
* Adequate parking within the hotel premises for your car.
* Food is decent. We only opted for room service, so cannot comment about restaurant dining experience.

Negatives:
* Rooms are inadequate if you have kids. There were two single beds in both the rooms which cannot be joined. We requested an additional bed (for Rs. 500+) charge but it never arrived and we were so tired that we did not bother following up.
* Slow room service. Anything that you request, requires multiple follow ups. Things almost never arrived with a single phone call.
* Limited tea/coffee bags in room. You need to request for more every time. Items not replenished regularly.
* Bad bathroom showers - on every occasion and in both rooms that we had, we experienced that the hot water does not flow continuously. You suddenly get cold water in the middle of shower. This happened EVERY TIME.
* Don't bother with the food at the CCD (Cafe Coffee Day) at the hotel. Bad quality sandwiches made me sick for a couple of days. Avoid if you can!
* There is no bellboy (come on, how expensive it is in India?), so you need to carry your luggage yourself.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dmandar21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ginger H, Guest Relations Manager at Ginger Mysore, responded to this review, 3 March 2014
Dear Mr. Mandar,

On behalf of Ginger Hotels, I sincerely apologize for not being able to provide you with our warm hospitality; which is the general norm of our hotel. I note with deep regret that our services did not meet your expectation during your recent stay at Ginger Mysore.

Your concern regarding the small rooms, room service, limited tea/coffee bags, bathroom fixtures, hot water, CCD food and bell boy has been taken up with the respective department head for corrective action. Also the respective teams have been briefed to be more efficient to ensure that our guests don't face any such inconvenience. Furthermore, we will ensure that periodic checks are done for the rooms & bathrooms (fixtures).

I would like to inform you that Ginger Hotel is a self service hotel & we do not have room service or bellboys as such to carry the luggageH however, your concern about the F&B offerings has taken up with the F&B Manager & I have asked the team to ensure that food quality is upto the standard. I will personally look into the matter and address the cause of this oversight.

However, we would like to inform you that the room size is standard across all Ginger Hotels in India. Also we have twin rooms available which are bigger in size, wherein they have two separate beds.

Thank you for bringing it to our attention; we will definitely work upon the feedback shared & look forward to another opportunity to host you at our property . Once again we thank you for your valuable feedback & suggestions.

It was a great pleasure having you to stay with us at Ginger Mysore, and we are glad to know that you liked the hotels location, cleanliness, free WiFi facility and the parking service provided by our hotel.

Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.

Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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648 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (119)
Date | Rating
  • Dutch first
  • English first
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English first
London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 January 2014

Location = OK
Service = OK
Ambiance = OK
Rooms = Good
Food = Good
Value = Good
Over all experience: Great value in terms of the room v/s the money paid. Not set in a happening place, we were there just to sleep, so didn't mind the location. The hotel can be noisy as we found out. Overall very good.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tubbat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ginger H, Guest Relations Manager at Ginger Mysore, responded to this review, 1 March 2014
Dear Guest,

We sincerely appreciate your valuable feedback & words of appreciation.

We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests.

It was a great pleasure having you to stay with us at Ginger Hotel.

Looking forward to your continued association with us.

Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore, India
1 review
Reviewed 2 January 2014

No welcome refreshment. Even the Tea bags are rationed. For the small double room extra bed charge is very high. buffet lunch for the pure vegetarian is costlier since the non-veg items are also averaged in cost. No coffee or Tea and snacks are available,

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Kumaraswamy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ginger H, Guest Relations Manager at Ginger Mysore, responded to this review, 1 March 2014
Dear Mr. Kumar,

On behalf of Ginger Hotels, I sincerely apologize for not being able to provide you with our warm hospitality; which is the general norm of our hotel. I note with deep regret that our services did not meet your expectation during your recent stay at Ginger Mysore.

Your concern regarding the welcome drinks, tea bags, F&B offerings and price has been taken up with the respective department head for corrective action. Also the respective teams have been briefed to be more efficient to ensure that our guests don't face any such inconvenience.

Your concern about the F&B offerings has taken up with the F&B Manager & I have asked the team to ensure that food quality is upto the standard. I will personally look into the matter and address the cause of this oversight.

Thank you for bringing it to our attention; we will definitely work upon the feedback shared & look forward to another opportunity to host you at our property a better at your next stay at Ginger Hotel. Once again we thank you for your valuable feedback & suggestions.

We will definitely work upon the feedback shared & look forward to another opportunity to host you at our property a better at your next stay at Ginger Hotel. Once again we thank you for your valuable feedback & suggestions.

Looking forward to your continued association with us and I assure you that your next visit at Ginger will be pleasant one.

Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.

Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thane, India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 December 2013

Stayed with family for 2 nights. The location is good with adequate parking. The guards and staff are very professional. Hotel is very clean. Purified water is available.

The rooms seemed to be bit small. The TV seemed to be even smaller. Wifi is very weak. The bed, cupboards and desks in the room are modern looking but some panels have signs of water damage. Hot water becomes cold and hot alternatingly on its own in the shower. Buffet breakfast, lunch and dinner are good, but they could have been priced better.

The place gives the appearance of a buget lodge, but it is good for short stays and the brand can be trusted upon.

Room Tip: Twin room with two beds seemed to be little more spacious than the double rooms with single king bed...
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank spndm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ginger H, Guest Relations Manager at Ginger Mysore, responded to this review, 3 March 2014
Dear Guest,

On behalf of Ginger Hotels, I sincerely apologize for not being able to provide you with our warm hospitality; which is the general norm of our hotel. I note with deep regret that our services did not meet your expectation during your recent stay at Ginger Mysore.

Your concern regarding the small rooms, T.V, WiFi service, food price and dirty interiors had been taken up with the respective department heads for corrective action. In relation to the cleanliness, we have put up some standard procedures like prior allotment of rooms before arrival of our guests. The Hotel Manager / Shift Supervisor will personally check the room to maintain the hygiene and quality of the rooms. With regard to the WIFI issue, has been addressed by our IT team & we will definitely rework on the restaurant food price.

However, we would like to inform you that the room size is standard across all Ginger Hotels in India. Also we have twin rooms available which are bigger in size, wherein they have two separate beds.

We will definitely work upon the feedback shared & look forward to another opportunity to host you at our propertl.

Once again we thank you for your valuable feedback & suggestions. Looking forward to your continued association with us and I assure you that your next visit at Ginger will be a pleasant one.


Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coonoor, India
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 December 2013

The hotel plus - location ( close to zoo and city), cleanliness,food n service. Hotel negatives - small rooms n washrooms , cramped parking although space available.Overall budget hotel with good service.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Manoj077Pant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ginger H, Guest Relations Manager at Ginger Mysore, responded to this review, 1 March 2014
Dear Mr. Manoj,

We genuinely regret the inconvenience caused to you during your stay at Ginger Mysore, your concern regarding the room & washroom size and parking area has been taken with the respective department heads for corrective actions.

However, we would like to inform you that the room size is standard across all Ginger Hotels in India. Also we have Twin rooms available which are bigger in size, wherein they have two separate beds. Furthermore, we have considered your valuable suggestion and we will ensure that this will be taken care in our next up-gradation in consultation with of our corporate team

We will definitely work upon the feedback shared & look forward to another opportunity to host you at our property a better at your next stay at Ginger Hotel. Once again we thank you for your valuable feedback & suggestions.

It was a great pleasure having you to stay with us at Ginger Mysore, and we are glad to know that you liked the cleanliness, food, service and the location of our hotel.

Looking forward to your continued association with us and I assure you that your next visit at Ginger will be pleasant one.

Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pune, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 December 2013

Have stayed at many Hotels under this franchise but had just an OK experience. Even after complaining again & again they couldn't fix the wifi. The breakfast spread is also decent. Neat & clean rooms. Hotel is situated in a quiet location which is good.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank neerajrao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ginger H, Guest Relations Manager at Ginger Mysore, responded to this review, 1 March 2014
Dear Mr. Neeraj,

We sincerely appreciate your valuable feedback & words of appreciation.

We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests. Also would like to inform you that key card problem is rectified and fixed permanently by our technical team.

It was a great pleasure having you to stay with us at Ginger Hotel.

Looking forward to your continued association with us.

Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 29 December 2013

We stayed in Ginger Mysore for two nights and had a comfortable stay. The hotel is located near to the Mysore Palace and Mysore Zoo in a good locality. The food was was good and decently priced. The staff were polite and professional.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Avishek6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ginger H, Guest Relations Manager at Ginger Mysore, responded to this review, 1 March 2014
Dear Mr. Avishek,

We sincerely appreciate your valuable feedback & words of appreciation.

We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests.

It was a great pleasure having you to stay with us at Ginger Hotel.

Looking forward to your continued association with us.

Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ginger Mysore

Property: Ginger Mysore
Address: Nazarabad Mohalla Vasanth Mahal Road | Near Nazarabad Police Station, Mysuru (Mysore) 570010, India
Region: India > Karnataka > Mysuru (Mysore)
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #10 of 99 Hotels in Mysuru (Mysore)
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ginger Mysore 3*
Number of rooms: 98
Reservation Options:
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Also Known As:
Ginger Mysore Hotel Mysore
Ginger Hotel Mysore
Mysore Ginger Hotel

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