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“Good Location but Poor Service”
3 of 5 bubbles Review of Pai Vista

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Pai Vista
Ranked #15 of 99 Hotels in Mysuru (Mysore)
Bangalore
1 review
“Good Location but Poor Service”
Reviewed 20 September 2009

We stayed at Pai at Pai Vista for one night (Aug 15th 2009). We had chosen this place because of central location within the city and a good ambience. Check in service, room ambience and size, and the restaurants (food quality) was good. But, we had a bad experience with their service. The room was stinking with Cigarette smell and they could not figure out why. Next day we found an empty packet in the bed-side drawer! The AC in the room did not function thru the night and despite several complaints and couple of checks by their technician. Our daughter and her aunt could not sleep thru the night. We had to ask for the Newspaper. At the end, we left without even a simple apology from their staff / Manager, despite complaining at different levels. Though our experience was mixed, we hope they will provide better service next time.

  • Stayed August 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deep-faith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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573 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (129)
Date | Rating
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English first
Male
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 August 2009

This was my first trip to India, but I have stayed in many hotels & resorts, this hotels is not big but very peaceful and staffs are very supportive, room arrangement was greater and the restaurant is excellent with team of "Jungle" and they maintaining it very nicely. We enjoyed the stay

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SriLankan007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
6 reviews
3 hotel reviews
Reviewed 14 June 2009

I stayed in this hotel for just one night with my family and would put it in "Not so Good" category.Though centrally located the rooms are not well ventilated and toilets are not modern and only fit too be a two star rating but the price charged is for a four star rating.The staff are smiling and courteous and do expect tipping for every service.I was totally surprised that niether of their restaurants serve south indian food for lunch and dinner which was a big handicap if you prefer south indian food.

  • Stayed June 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SingaporeShaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
150 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 17 May 2009

Stayed there last year with parents, sister and wife. Took 2 rooms
Got a remarkable deal - on a website - 50% cash back - so the cost came to around 120$ for the entire stay for two rooms
Location wise - centrally located - but because it is in a cramped location - not easy to get to
However they have ample parking once you get there
Very nice rooms and very clean - nice ambience
The food in their theme restaurant "Gufa"- like a cave - was pretty good as was the decor
The other themed restaurant was "Jungle" - the buffet quality was ok and the service about average - but possibly this was because of the rush one day
The room service and other services were very good - and all rooms had a safety box
It was a very good and comfortable stay here - and if in Mysore would come again. Would recommend this to anyone - who wants a great stay in Mysore - hopefully they have kept up their standards

Of course I would say that they are a very good 3 star hotel ( I know they consider themselves 4 star- but that is a bit of an extravagance

  • Stayed June 2008, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vikrant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
Level Contributor
41 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 21 April 2009

We had not planned a trip to Mysore but to Coorg during a long weekend (from Bangalore). However, the weather and the place we were staying at in Coorg turned out to be pathetic and we decided to salvage the trip by going to Mysore for 2 days and a night. We choose Pia Vista as it was reasonably priced and the online pics looked good. After the fiasco in Coorg homestay, we were really apprehensive if this hotel would really be of 4star quality(mentioned on some websites) for the price at which the room was offered. However, we were pleasantly surprised. The hotel staff was very warm and welcoming. The rooms, though a bit small were comfortable and clean. The room and the bathroom could do with a few more accesories/features.
Yet, we would call our stay at Pai Vista very comfortable. The food in its restaurant was great as was the variety available. Breakfast served in the morning was delicious. The hotel also had massage facilities, which, we tried, but, didnt find great, still, good value for money.
All-in-all, lovely place to stay at for a short trip to Mysore

  • Stayed April 2008, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LizMumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 April 2009

Our two night stay in the Pai Vista came on the back of staying in a horrible guest house in Hampi, so to be honest we were just glad to see a clean bed and a hot shower. If that's all you're looking for, this hotel is fine. It's in a good location, you can walk all over the city from here and you will have a nice air conditioned room to come home to at the end of the day.

But. It's not the five star hotel it says it is. The bathroom was pretty old, which wasn't a big problem because it was clean. Our big problem was with the service. The staff at the hotel were rude, unhelpful and repeatedly tried to con us out of money. We booked a trip with their "travel desk", just a taxi to take us to a nearby temple. The driver they arranged for us tried to charge us 100rs car park fees despite a large sign saying it was 20rs. Then when we returned to the hotel we were asked to pay 450rs for the trip, not the agreed 400rs. When we checked out from the hotel we paid cash, and they couldn't give me any change. All of this sounds petty, 50rs here, 20rs there, but it shows the problem with the attittude of the staff and it was really really disappointing. Also - the breakfast was very poor and they charged us 35rs for a bottle of water, even though the only other drink offered was a warm jug of pineapple juice. If you do stay here, do yourself a favour and eat breakfast out.

It's not enough to say don't stay here because it was a very conveniently based hotel and the room was nice. Just keep your expectations low.

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BetterOnHoliday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bangalore
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 1 April 2009

We were looking for a weekend getaway from Bangalore that is sort of laidback as we were travelling with our 10 month old baby.

Location wise, the hotel is located bang opposite the inter-state bus station and just a couple of kilometres from the train station. The palace, the zoo and st. philomena's church are all within 1-2 kms radius - no more than 20 rs by auto. We thought the hotel might be noisy, since it is right in the middle of a busy place. Well, we were wrong and the hotel in general and the room were very peaceful. We had a room on the 2nd floor and it had a decent view too. It is a relatively new hotel (just 1.5 yrs old) and the rooms and especially the bathrooms were modern and very well maintained.

They have two themed restaurants - one called Jungle and other called Gufha, which we didn't care for much. The room service was prompt and they were also ready to accommodate special requests we made for the baby. The buffet breakfast is adequate, nothing extraordinary. I also ordered a cake as we were celebrating an anniversary, and that too was quite yummy!!!

All in all, it was a great stay. It is a little expensive yes, but if you're travelling with a baby and want to stay at a reasonably comfortable and clean hotel, this is a good option.

  • Stayed March 2009
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank breaksfromblore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pai Vista

Property: Pai Vista
Address: Bangalore Nilgiri Road, Mysuru (Mysore) 570001, India
Region: India > Karnataka > Mysuru (Mysore)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Mysuru (Mysore)
#12 Business Hotel in Mysuru (Mysore)
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Pai Vista 3.5*
Number of rooms: 66
Official Description (provided by the hotel):
It is not without a sense of Pride that we introduce Pai Vista to this Historical city of Mysore. As an integral part of Bangalore's Pai Group of Hotels, comprising Pai Viceroy- Jayanagar , Pai Comforts - JP Nagar and The President Hotel Jayanagar, Pai Vista, as one can perhaps imagine is in keeping with good company. And certainly a heritage of hospitality. ... more   less 
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Also Known As:
Pai Vista Mysore
Pai Vista Hotel Mysore

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