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“home away from home”

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Grand Sarovar Premiere Mumbai
Ranked #40 of 454 Hotels in Mumbai (Bombay)
Certificate of Excellence
Bengaluru, India
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“home away from home”
Reviewed 25 March 2014

I stayed in this hotel for a week , must say it was a good experience from check in to check out , had good service , great food , good view of busy Mumbai from the big glass windows. distance from airport is just 30 mins away and the local railway station is just 10 mins away in case you want to visit Mumbai when free from work

Room Tip: rooms on the road side have good view for people who want to watch the busy life Mumbai
See more room tips
  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shilpaajith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABgroup, General Manager at Grand Sarovar Premiere Mumbai, responded to this review, 1 April 2014
Dear Valued Guest,

Thank you for your positive comments. We are glad that the team made your stay comfortable.
Your encouraging comments about the quality of food and the service provided and the cleanliness of the hotel will help us do better, will pass your comments of praise to the team. The location of our hotel is one of our USP, being close to Bombay Exhibition Center, airport just 9 kms away, Goregaon and Malad stations just 2 kms away and some of the most popular shopping malls within 2 kms radius.

We look forward to welcome you back soon.

Yours sincerely,
Ajoy Balkrishna
General Manager
gmgsp@sarovarhotels.com
Report response as inappropriate
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (137)
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English first
New Delhi, India
Level Contributor
136 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 22 March 2014

Nice hotel with nice rooms and all basic facilities available. Makes you feel comfortable at every end. Most appreciable is the widespread breakfast with some different varieties too. Highly recommended for people having work in goregaon area. The only drawback is it is a less known property, so difficult to reach and commute. The hotel should provide complimentary transfers atleast one way to overcome this location issue.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sparshg5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABgroup, General Manager at Grand Sarovar Premiere Mumbai, responded to this review, 25 March 2014
Dear Valued Guest,

Thank you for your positive comments. We are glad that the team made your stay comfortable.
Your encouraging comments about the buffet spread and the service provided will help us do better, will pass your comments of praise to the team.
Since we have been in operation for more than 5 years now, most of the people know about the location of the hotel considering we are located at a prominent junction in the suburbs. We do offer airport transfers to guest who book accordingly at a reasonable rate.
We look forward to welcome you back soon.

Yours sincerely,
Ajoy Balkrishna
General Manager
gmgsp@sarovarhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Noida, India
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 19 March 2014

This is really a good property for business traveler's nearby malad west. Drive to airport just half an hour, food quality is very good, cleanliness is awesome, spacious room and unforgettable hospitability. Will definitely try again.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vjain003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABgroup, General Manager at Grand Sarovar Premiere Mumbai, responded to this review, 25 March 2014
Dear Valued Guest,

Thank you for your positive comments. We are glad that the team made your stay comfortable.
Your encouraging comments about the quality of food and the service provided and the cleanliness of the hotel will help us do better, will pass your comments of praise to the team.

We look forward to welcome you back soon.

Yours sincerely,
Ajoy Balkrishna
General Manager
gmgsp@sarovarhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guwahati, India
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 13 March 2014

I stayed at the Grand Sarovar Premiere Mumbai for 1 night on 30.09.2013. I had gone to Mumbai to attend a conference and I reached Mumbai 1 day prior and stayed at this hotel. The location is very good as it is a short ride by auto to the Infinity Mall. The room was adequate for 1 person and the washroom was very well maintained. The restaurant was very good. I enjoyed a very well prepared chicken steak for dinner and the complimentary breakfast was excellent. The spread as well extensive and included continental, as well as north and south Indian options. Only disappointment was that they did not have a proper salon in the hotel, which one expects in a hotel of this category. There was a spa, but all I wanted was to blow dry my hair in the morning and that was not possible.. Check in and check out was fast and smooth. Overall a pleasant place to stay for short trips to Mumbai.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neelakshi11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABgroup, General Manager at Grand Sarovar Premiere Mumbai, responded to this review, 15 March 2014
Dear Valued Guest,

Thank you for your feedback of your stay with us.
We are delighted to know that you enjoyed your short stay with us.
Though we do not have a salon in the property, some very popular salons are located very close to the property, where we can make bookings for.
Looking forward to your visit with us again for a longer duration of stay.

Kind Regards,

Ajoy Balkrishna
General Manager
Grand Sarovar Premiere
gm@grandsarovar.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
85 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 7 March 2014 via mobile

Stayed here for one week:
+ Good size room at the top floor.
+ Clean.
+ Very nice breakfast and dinner buffet.
+ Friendly staff.
+ Small gym.
- Very noisy room doors and the aircondition on the roof top.
- Very small pool (6x6 m) on the roof top.

Recommendable :-)

Stayed February 2014, travelled on business
Helpful?
Thank World2Visit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABgroup, General Manager at Grand Sarovar Premiere Mumbai, responded to this review, 15 March 2014
Dear Valued Guest,

Thank you for your comments of your stay with us.
Am happy you found the size of the room, the cleanliness of the hotel, the buffet in our 180* dining restaurant and the staff to be friendly.
Kindly accept our apologies for your dissatisfaction with the rooftop pool and size of the gym, but since we cater only to our in house guest.
Looking forward to your visit with us again.

Kind Regards,

Ajoy Balkrishna
General Manager
Grand Sarovar Premiere
gm@grandsarovar.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Woking, United Kingdom
Level Contributor
158 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 7 March 2014

The positive things first: prompt reliable pick up from airport, fast check in, nice room decoration, big comfortable bed, proper duvet, big shower, very friendly staff at bar and restaurant, great breakfast buffet, choice of restaurants, very nice food, rooftop pool

The downside: location - though only a few miles from airport taxi took nearly one hour due to traffic, nothing exciting around the hotel, no shops in the hotel, spa closed when I was there (not sure why), room not very clean, rooftop pool just functional, no greenery, dirty towels, water not heated, no drinks available, contradicting message about chck out (one staff said to check out after dinner on night of departure and when I got there to do just that i was sent away by another and told that it was policy to only check out once the room had been cleared)

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank carmengerman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABgroup, General Manager at Grand Sarovar Premiere Mumbai, responded to this review, 15 March 2014
Dear Valued Guest,

Thank you for your valued comments of your stay in our hotel.
Am pleased to read of your praise of the airport pick up, check in, rooms, the courtesy extended by our staff in the restaurant and your praise of the restaurant.
Kindly accept our apologies for your dissatisfaction with the rooftop, pool not being heated and the misunderstanding about the check out. Will take it up with our team and ensure these are rectified, except for the heated pool.
Looking forward to your visit with us again, where we assure you will be delighted.


Kind Regards,

Ajoy Balkrishna
General Manager
Grand Sarovar Premiere I Residency Sarovar Portico
gm@grandsarovar.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai
2 reviews
Reviewed 4 March 2014

Be careful while booking double room at this hotel. They do not have double rooms with twin beds. This seems to be a well kept secret by the hotel and information is not provided at the time of booking.
I had a bad experience when my guests from abroad arrived at the hotel at 7.00am only to be told that they have to share a bed ! Of course, they offered to place an extra bed in the room, but they do not consider that the room gets cramped and one guest is supposed to sleep on the king bed and the other on a small bed !
The other option they offer is to shift the guests to their nearby 4 star hotel which has smaller rooms with twin beds and also less facilities.
Just wanted to inform potential customers to be careful so that they don't land up in a soup, after a long journey.

Stayed March 2014, travelled on business
Helpful?
Thank Satish S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABgroup, General Manager at Grand Sarovar Premiere Mumbai, responded to this review, 15 March 2014
Dear Valued Guest,

Thank you for your comments of the stay of your guest at our hotel.
Kindly accept our apologies for the inconvenience caused to your guest who wanted room with twin beds. We have been in the business for more than 6 years and fortunately we have been able to satisfy almost 90% guest who stay with us, and have told us they will surely prefer Grand Sarovar Premiere as the hotel of choice.
Being a value for money business hotel we get most of the guest who prefer to stay on single occupancy and we do have 8 rooms with twin bed options, and like in all hotels this is given on first come first serve basis unless it is specified very clearly on booking that the guest wants twin bed rooms.
Since we have been doing 100 percent occupancy in the last few months during the week, we were unable to accommodate the request of your guest, hence had given option of our sister hotel (Residency Sarovar Portico), which is located just 50 meters from our hotel, which has more than 60 % of the rooms with twin bed room, which was specifically created by us to cater to this market, the guest were put up RSP in the suite and they were delighted with their stay there.
Will definitely help us if the information is given in advance and we can assign the rooms accordingly.

Kind Regards,

Ajoy Balkrishna
General Manager
Grand Sarovar Premiere I Residency Sarovar Portico
gm@grandsarovar.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Sarovar Premiere Mumbai

Property: Grand Sarovar Premiere Mumbai
Address: Swami Vivekanand Road, Mumbai (Bombay) 400062, India
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#30 Family Hotel in Mumbai (Bombay)
#33 Business Hotel in Mumbai (Bombay)
#34 Romantic Hotel in Mumbai (Bombay)
#34 Luxury Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Grand Sarovar Premiere Mumbai 4.5*
Number of rooms: 98
Official Description (provided by the hotel):
Hotel Grand Sarovar Premiere Mumbai is one of the best 5 star hotels in Mumbai near airport with excellent location & suited well for business & leisure travellers both. One of the leading luxury hotels near Bombay Exhibition Centre, NSE Grounds, Grand Sarovar Premiere Goregaon (West) is located very close to domestic & international airports in Mumbai and other major tourist attractions. ... more   less 
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Also Known As:
Grand Sarovar Premiere Mumbai Hotel Mumbai (Bombay)

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