I stayed here for 2 nights in December 2013 in a single room. The accomodation is fine, wifi is a bit temperamental, and the pillow in the room was dreadful but it was pretty quiet considering the location. I came to Mumbai to try and do all the sightseeing the city has to offer in 1 day and with this in mind I asked the manager to arrange a driver for me for the day as the city is so big. I specified he had to be an English speaking driver. He arranged a driver and assured me that he spoke English. The manager lied to me about this as the driver didn't speak English at all which made my one day in Mumbai infuriating. I called back the hotel at lunchtime to tell him I wasn't happy and wanted to leave the driver and find another one myself, he said I would still have to pay the full amount. I later got an Indian whom I met in the street to speak to him on the phone and he eventually agreed to let me pay half and I let the driver go. I then paid out again for a proper guide who spoke English at great expense. I didn't get to do everything I wanted and this experience effected my time in Mumbai very negatively. Do not trust the manager of this hotel!
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