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“Great option away from South Mumbai”

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The Oriental Residency
Ranked #50 of 454 Hotels in Mumbai (Bombay)
Certificate of Excellence
London, UK
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Great option away from South Mumbai”
Reviewed 23 November 2013

My first time to India, I stayed at the Trident, a classic "Western" hotel in South Mumbai. I wanted to try something different this time, something more "local", so decided on The Oriental Residency.

The hotel is great in the things that matter most to me - the room and bathroom were clean and tidy, the air conditioning worked great, the staff were friendly and accommodating, and the wireless worked well (fast enough for eMail, browsing, but not for streaming video).

The neighbourhood is typical Mumbai, bustling and crowded, but the hotel is tucked on a relatively quiet place on a cross street. It's a short walk to Khar Road station and a Rs 10, 30-minute ride to Churchgate. I loved "commuting" and getting more of the local feel of the city.

If you want the luxury of the Trident/Taj, this isn't the place for you. But if you want a good, clean, comfortable hotel for a more local experience, and at a great price, it's the perfect spot.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shaunism
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sameer Y, General Manager at The Oriental Residency, responded to this review, 25 November 2013
Dear Guest,

Thank you for choosing Hotel The Oriental Residency, Mumbai and taking your time out to share your experience with us through TripAdvisor!

Thank you for choosing to stay with us on your recent visit to Mumbai and also for posting a very positive review of our hotel for the benefit of the community.

The entire team at the Oriental Residency feels elated that you had a great experience while staying with us,it is our constant endeavor to provide highly personalized,unobtrusive service to our guest and your comments do help us know that we are achieving that objective

We look forward to having you with us on your next visit to Mumbai.

Thanks & regards,

Sameer Yelve.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 10 November 2013

The hotel is well located, close to the Linking Road markets. The room was clean and service was good. However, the rooms are quite cramped for a couple. We had the complimentary breakfast and it was not very good.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Aswin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sameer Y, General Manager at The Oriental Residency, responded to this review, 12 November 2013
Dear Guest,

Thank you for choosing Hotel The Oriental Residency, Mumbai and taking your time out to share your experience with us through TripAdvisor!

We are happy to know that you have enjoyed the hotel services. It further encourages our belief to customize food for our esteemed guests.

We are sorry to hear that you did not enjoyed the room size of our hotel. We also have Luxury rooms which is quite spacious and comfortable in our hotel. Please let me know for your next visit so that we can make your stay more comfortable.

Thanks & regards,

Sameer Yelve
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
oxford
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 October 2013

We stayed here for three nights and I must say it was one of the best hotels I have ever stayed in.we were on top floor pleasant and quick inside the room . Good and knowledgeable staff specially Mr joshua tallkar who assist us and I felt like the rooma. Shopping was kms away and a decent place to visit, overall exerperience was very good,thanks to all staff at Oriental residency

  • Stayed October 2013
    • Location
    • Cleanliness
Helpful?
1 Thank nartey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sameer Y, General Manager at The Oriental Residency, responded to this review, 28 October 2013
Dear Guest,

Thank you for choosing Hotel The Oriental Residency, Mumbai and taking your time out to share your experience with us through TripAdvisor!

Thank you for choosing to stay with us on your recent visit to Mumbai and also for posting a very positive review of our hotel for the benefit of the community.

The entire team at the Oriental Residency feels elated that you had a great experience while staying with us,it is our constant endeavor to provide highly personalized,unobtrusive service to our guest and your comments do help us know that we are achieving that objective

We look forward to having you with us on your next visit to Mumbai.

Thanks & regards,

Sameer Yelve.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SAINT DENIS REUNION
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 26 October 2013

The Hotel is well located , in khar bandra west !!
Room is clean and it is not noisy !!

I appreicate the welcoming , the kindness and the attention of the staff

Delicious meals are served in the restaurant by a qualified personnal : GOPAL was an excellent person well attentionned and taking care of us !! I APPRECIATE HIS SERVICE !!!

Room Tip: VERY GOOD HOTEL for taking a rest , for shopping ( shopping area is near: linking road!!) Nic...
See more room tips
  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ROMACA666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sameer Y, General Manager at The Oriental Residency, responded to this review, 28 October 2013
Dear Guest,

Thank you for choosing Hotel The Oriental Residency, Mumbai and taking your time out to share your experience with us through TripAdvisor!

It feels great to receive positive feedback and encourages the staff to strive for the better standards of the Hospitality. Thank you once again for sharing your experience of your stay at the Oriental Residency.

Thanks & regards,

Sameer Yelve.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 25 October 2013

The hotel rooms are too small for the price they quote... I have stayed in much better places in Mumbai for that kind of money... the hotel exterior specially is very disappointing... the road was closed, so at first, one can't even make out that there is a hotel there... I expected much better... the room pics on website look much better than they actually are... I asked for breakfast at 6 in the morn earlier night as I had a flight to catch, but I had to call twice to get it, that too late...only 1 lift was working n that too took long to come, I had to take the stairs everytime... food was decent though... Location is perfect if u wanna go shopping as linking road is just 2 mins away... and hill road 10 mins away... so if it suits u, good.. but mine was not a delightful experience I wud say...

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pooja_Kabra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gaurishh
1 review
Reviewed 22 October 2013

We stayed here for our US visa stamping since the hotel is 15 min drive away from the consulate. This is an expensive hotel but with good facilities ( worth it).
Pros :
1. Location - it was very suited to our purpose
2. Excellent Service
3. We really liked the restaurant. They have a hyderabadi festival that us going on and the biryani and starters were very good. They make some decent Asian food if that is what you fancy.
4. The complimentary breakfast was really nice. They had a live dosa counter ( live eggs too but we didnt try those since we are veggies). This is in addition to cereals, poha, wada, parathas. There is a wide variety to suit all tastes.

Cons
1. Somewhat expensive but then for the value, service and location it is worth it.
2. Rooms are adequate and not very big.
3. I would really have liked to see a larger TV. They have one that is probably about 19 inches ( maybe very old).

Ideally suited to the business traveller.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gaurishh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sameer Y, General Manager at The Oriental Residency, responded to this review, 24 October 2013
Dear Guest,

Thank you for choosing Hotel The Oriental Residency, Mumbai and taking your time out to share your experience with us through TripAdvisor!

We are happy to know that you have enjoyed the food at our Soul restaurant & Bar. Thank you for enjoying our live dosa counter. Our Chefs would be delighted to know the same. It further encourages our belief to customize food for our esteemed guests.

We are sorry to hear that you did not enjoyed the room size of our hotel. We also have Luxury rooms which is quite spacious and comfortable in our hotel. Please let me know for your next visit so that we can make your stay more comfortable.

We have bath tub and 29 inches plasma TV in our Luxury 360 square feet room.

Thanks & regards

Sameer Yelve
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 October 2013

The location of this hotel was poor. The neighborhood is noisy with traffic and there is nothing of interest within walking distance. There are some small street-side stores for some cheap shopping, and a KFC and a CostaCoffee about a 10-15 minute walk away. The restaurants nearby are not particularly notable. The railway station is a 10-min walk away.

The rooms were adequate but not ambient. The bathroom was simple. Wifi signal (for an additional price I believe) was fairly strong in the room.

The attached restaurant had good food. Room service was quick.

Overall, a decent place to stay but for the price I would've expected more.

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eyvv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sameer Y, General Manager at The Oriental Residency, responded to this review, 10 October 2013
Dear Guest,

Thanking you for taking your time out and writing a review for us.

We are happy to know that you have enjoyed the food at our Soul restaurant & Bar. Our Chefs and Restaurant Managers would be delighted to know the same. It further encourages our belief to customize food for our esteemed guests. Thanks for appreciating our quick room service. We have a 20 minute Guarantee on our Room Service and we our happy we live up to the same during your stay.
We are sorry to hear that you did not enjoy the location of our hotel. It has been a little noisy lately due to road construction carried around by the City authorities. We are located close to Linking Road which is the mecca of shopping in Mumbai. Linking Road is Rated as the 5th in Mumbai and 17th in the world most expensive streets for Retailers. There are loads of pubs , restaurants and shopping around us. If your travel brings you back to Mumbai we would be more then happy to plan your travel in the city around the hotel.
When we get reviews such as yours it further instills our confidence towards enhancing guest comfort and safety. Thanking you once again and we look forward to having you stay with us in future.

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Oriental Residency

Property: The Oriental Residency
Address: P.D. Hinduja Marg, Next to Khar RTO | Khar (West), Mumbai (Bombay) 400052, India
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style:
#40 Best Value Hotel in Mumbai (Bombay)
#46 Business Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Oriental Residency 3*
Number of rooms: 44
Official Description (provided by the hotel):
The Oriental Residency is in Bandra, a hip neighborhood in Mumbai. A 5-minute drive from Khar Train Station, the hotel’s front desk and restaurant are conveniently open 24 hours a day.Offering city views of Mumbai, rooms at The Oriental Residency have a flat-screen TV and a safe. A minibar and tea/coffee making amenities are also provided. The private bathrooms have shower facilities.Soul Restaurant and Bar offers seafood, Indian and international dishes, with vegetarian options. Room service is also available 24 hours a day.Travel services include car rental and ticket or tour bookings. Express laundry and ironing services are also available. The hotel provides free airport pickup and free on-site parking.The Oriental Residency is a 15-minute drive from Mumbai’s Santa Cruz Domestic Airport and a 25-minute drive from Chhatrapati Shivaji International Airport. The Bandra Kurla Complex is just one mile away.Hotel Rooms: 44 ... more   less 
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Also Known As:
The Oriental Residency Hotel Mumbai (Bombay)

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