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“Amazing stay and awesome location.”

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The Oriental Residency
Ranked #66 of 458 Hotels in Mumbai (Bombay)
Certificate of Excellence
Reviewed 8 May 2014

I was greeted very warmly.The rooms were very nice.The best part is that it is very centrally located.Near to station and linking market.Though I checked out at 12pm and my flight was in eve‚the manager himself offerred me a room in eve for freshning up.His gesture made it an icing on the cake.

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Paresh7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sameer Y, General Manager at The Oriental Residency, responded to this reviewResponded 9 May 2014

Dear Guest,

Thank you for choosing Hotel The Oriental Residency, Mumbai and taking your time out to share your experience with us through TripAdvisor!

We are happy to know that you have enjoyed the hotel stay. It further encourages our belief to customize food for our esteemed guests.

Thanks for appreciating our location of our hotel. We are located close to Linking Road which is the mecca of shopping in Mumbai. Linking Road is Rated as the 7th in Mumbai and 20th in the world most expensive streets for Retailers. There are loads of pubs , restaurants and shopping around us.

When we get reviews such as yours it further instills our confidence towards enhancing guest comfort and safety. Thanking you once again and we look forward to having you stay with us in future.

Thanks & regards,

Sameer Yelve.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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250 - 256 of 380 reviews

Reviewed 4 May 2014

moved there for the last day of my trip as this hotel is only 15 minutes from the airport and my plane to London was very early in the morning. What a plesant surprise after the anonimity of the IOnternationmal Chains Hotel. Family run, small, clean, with all mods & cons, with attached a reastaurant where I had a very good chicken byriani, this is the ideal place for budget travelerr with a vie to clean, efficiant no frill hotel (it reminded me of the Ibis in europe...)- I will be back.

Room Tip: the Hotel looks on a very busy street so make sure your room does not look onto it.
See more room tips
  • Stayed: January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Service
Thank Martino56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sameer Y, General Manager at The Oriental Residency, responded to this reviewResponded 6 May 2014

Dear Guest,

Thank you for choosing Hotel the Oriental Residency Mumbai, and taking time out to share your experience with us through Trip Advisor!

We are really pleased to know that your stay was pleasant, the room comfortable and clean. We are also happy to have learnt that you enjoyed our complimentary breakfast & Chicken Biryani.

I would definitely share your comments with our entire team. My team and I look forward to the opportunity to welcome you back to The Oriental Residency.


Thanks & regards,

Sameer Yelve.

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Reviewed 3 May 2014

The stay was really enjoyable as far as accommodation, food,staff services, housekeeping was outstanding and remarkable as well. In addition to that this is to share that whenever we plan for our future trip to Mumbai definitely will prefer to stay in the Oriental Residency.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank VallavabhaiPatel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sameer Y, General Manager at The Oriental Residency, responded to this reviewResponded 4 May 2014

Dear Guest,

Thank you for choosing Hotel The Oriental Residency, Mumbai and taking your time out to share your experience with us through TripAdvisor!

Thank you for strongly recommending our hotel, especially the service staff.
Your positive comments about our hotel, food and exceptional service are truly a delightful source of encouragement for the entire team.

We look forward to pampering you, and hope to exceed your expectations again during your next visit to Mumbai.

Thanks & regards,

Sameer Yelve

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2014

Food, Location and services of the hotel were excellent
The guards were also very hospitable, welcoming all the guests into the hotel.
A big warmful regards to Mamta Jakhi who ensured food was always served on time

  • Stayed: March 2014, travelled as a couple
    • Service
Thank Virginiah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sameer Y, General Manager at The Oriental Residency, responded to this reviewResponded 30 April 2014

Dear Guest,

Thank you for choosing Hotel The Oriental Residency, Mumbai and taking your time out to share your experience with us through TripAdvisor!

I am happy that you enjoyed your stay and liked our services. I have conveyed your feedback to the team and it is appreciation like your's that keeps the team motivated to strive for higher services standards.

Thanking you once again and we look forward to having you stay with us in future.

Thanks & regards,

Sameer Yelve.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2014

We stayed in the hotel from 22/03/2014 to 15/04/14. Initially, we intended to stay at the hotel for only 3 nights but due to the excellent staff and services we ended up staying for the whole duration we were in Mumbai.

Excellent location. Located in a serene and secure environment.Near the main bus station and a walking distance from the main shopping centre.

Food- served on time, tailored the food to our requirements. We particularly enjoyed chicken tandoori and roti tandoori

Room services- Cleanliness was maintained all through, bed sheets were changed often.

Staff- Very friendly, supportive and even took time to teach us basic Hindi! Manager, Assistant manager and front office staff were very supportive too. Helped in planning our trip to Gateway of India.

On our departure day, the staff served as early breakfast as we were leaving at 5p.m. They went a step further and packed an extra bite for us.

Sincerely thank the management and members of staff for their great hospitality. We really enjoyed staying at Oriental residency hotel.

A truly international hotel that we would definitely recommend to anyone visiting Mumbai.

Mr & Mrs Gitome
Kenya

  • Stayed: March 2014, travelled as a couple
    • Value
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    • Sleep Quality
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2  Thank Gitome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sameer Y, General Manager at The Oriental Residency, responded to this reviewResponded 26 April 2014

Dear Guest,

Thank you for choosing Hotel The Oriental Residency, Mumbai and taking your time out to share your experience with us through TripAdvisor!

We are happy to know that you have enjoyed the food at our Soul restaurant & Bar. Our Chefs and Restaurant Managers would be delighted to know the same. It further encourages our belief to customize food for our esteemed guests.

Thanks for appreciating our location of our hotel. We are located close to Linking Road which is the mecca of shopping in Mumbai. Linking Road is Rated as the 7th in Mumbai and 20th in the world most expensive streets for Retailers. There are loads of pubs , restaurants and shopping around us. If your travel brings you back to Mumbai we would be more then happy to plan your travel in the city around the hotel.

When we get reviews such as yours it further instills our confidence towards enhancing guest comfort and safety. Thanking you once again and we look forward to having you stay with us in future.

Thanks & regards,

Sameer Yelve.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2014

this hotel location is very convenient from other landmark middle of Mumbai. Staff is very co-operative and food is excellent. Rooms r in medium sized and the bed was huge. hotel cleanliness was also good. i enjoyed the most during happy hours of the hotel for drinks and beverages.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank saurabhjain1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sameer Y, General Manager at The Oriental Residency, responded to this reviewResponded 12 April 2014

Dear Guest,

Thank you for taking your time out to write a review for The Oriental Residency.

We are glad to hear that our Food and Beverage Team was able to satisfy your personal food requests. It our constant endeavor to personalize guest food. I am also glad you enjoyed happy hours with us.

I would definitely share your comments with our entire team. My team and I look forward to the opportunity to welcome you back to The Oriental Residency.


Thanks & regards,

Sameer Yelve.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2014 via mobile

The tariff of hotel is hight but the rooms n hotel is really bad.. The service is poor . The rooms are very small and the size of the bathroom n TV is dismal...Avoid this hotel...the buffet breakfast is very stale.... .........................

Stayed: April 2014, travelled on business
1  Thank Shrutie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sameer Y, General Manager at The Oriental Residency, responded to this reviewResponded 9 April 2014

Dear Guest,

Thank you for choosing Hotel The Oriental Residency, Mumbai and taking your time out to share your experience with us through TripAdvisor!

We are sorry to hear that you did not enjoyed the room size of our hotel. We also have Luxury rooms which is quite spacious and comfortable in our hotel.

I would like to sincerely apologies for the inconvenience caused to during your stay with us.

Thanks & regards,

Sameer Yelve

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Oriental Residency

Address: P.D. Hinduja Marg, Next to Khar RTO | Khar, Mumbai (Bombay) 400052, India
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style:
#45 Best Value Hotel in Mumbai (Bombay)
#46 Business Hotel in Mumbai (Bombay)
Price Range: £58 - £101 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Oriental Residency 3*
Number of rooms: 44
Official Description (provided by the hotel):
The Oriental Residency is in Bandra, a hip neighborhood in Mumbai. A 5-minute drive from Khar Train Station, the hotel’s front desk and restaurant are conveniently open 24 hours a day.Offering city views of Mumbai, rooms at The Oriental Residency have a flat-screen TV and a safe. A minibar and tea/coffee making amenities are also provided. The private bathrooms have shower facilities.Soul Restaurant and Bar offers seafood, Indian and international dishes, with vegetarian options. Room service is also available 24 hours a day.Travel services include car rental and ticket or tour bookings. Express laundry and ironing services are also available. The hotel provides free airport pickup and free on-site parking.The Oriental Residency is a 15-minute drive from Mumbai’s Santa Cruz Domestic Airport and a 25-minute drive from Chhatrapati Shivaji International Airport. The Bandra Kurla Complex is just one mile away.Hotel Rooms: 44 ... more   less 
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Also Known As:
The Oriental Residency Hotel Mumbai (Bombay)

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