The hotel is very close to the airport. The neighborhood is not very inviting. The lobby looks ok. ( The staff was either friendly nor helpful or service oriented. The room wasn't really clean. All furniture in the room looks used, gave scratches and should be partly replaced. In the bathroom you find mould all over. The worst is the bed. The duvet was dirty as well as mattress ( human fluid!!!). This is totally unacceptable. I'm really surprised about all the good comments here. The hotel is a 3- Hotel....
- Official Description (provided by the hotel):
- Located within 5 minutes driving distance from the Mumbai International Airport, Waterstones Hotel epitomizes the authentic quintessence of Boutique Hospitality at its best-small, luxurious & very intimate. Distinctive architecture, atypical design elements, attention to luxurious comforts and other distinctive touches characterize the Waterstones Hotel; providing a richer and special guest experience. ... more less
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- Also Known As:
- Gordon House Mumbai
- Gordon House Hotel Mumbai