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Hotel Royal Castle
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Reviews (204)
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All reviewsdental workcleaned on a daily basischoose hotelhot water in the showergrant roadhotel location is very goodneat roomscordial staffsouth mumbaiprime locationthe ground floorbooked this hoteltilesconsulatesheetslaundrymr
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105 - 110 of 204 reviews
Reviewed 7 May 2013

We stayed here for 3 nights and found it ok. The rooms and bathroom are clean which is the main thing. The air con is old and very very noisy so bring ear plugs. The staff are ok, some of are more friendly than others. All in all if you don't plan on spending much time in your room then its good. We didn't venture much around the hotel so unable to comment on location but it seems fairly decent however taxi drivers did seem to have problems finding it or knowing where it was and being westerner's they wouldn't want to use the meter but make sure they do as they rip you off.

  • Stayed: April 2013, travelled as a couple
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3  Thank ZaraAndy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2013

My staying was pleasent. The staff was very much help full and their response was prompt. I will stay here in my next visit also. We have found that room was cleaned. Staffs are also very polite. We came here for our business trip from Kolkata.

  • Stayed: April 2013, travelled on business
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2  Thank RAjib D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AgarwalDeepak, Owner at Hotel Royal Castle, responded to this reviewResponded 25 February 2016

Dear Mr. Rajib D,
Greetings from Hotel Royal Castle,
We thank you for sparing your valuable time to give your testimonial.
We are delighted to know that the facilities and services offered at Hotel Royal Castle, Mumbai met your expectations.
It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at Hotel Royal Castle, Mumbai to provide our valued guests with personalized service that meets high standards of hospitality.
It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in Mumbai.

Thanks & Regards
Deepak Agarwal,
Director
Hotel Royal Castle.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2013

i have been coming to this lovely place from past 4 months with the groups of 15 to 20 foreiners....its just been a wonderful experience for me...The staff is so hospitable, and it just a great place ..with all the facilities need for a good stay...Also been centrally located in mumbai, all the places are easily accesible... would highly recommend this place to all looking for a stay in mumbai.

  • Stayed: April 2013, travelled on business
    • Value
    • Location
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2  Thank shakti r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AgarwalDeepak, Owner at Hotel Royal Castle, responded to this reviewResponded 25 February 2016

Dear Mr. Shakti R,
Greetings from Hotel Royal Castle,
We thank you for sparing your valuable time to give your testimonial.
We are delighted to know that the facilities and services offered at Hotel Royal Castle, Mumbai met your expectations.
It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at Hotel Royal Castle, Mumbai to provide our valued guests with personalized service that meets high standards of hospitality.
It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in Mumbai.

Thanks & Regards
Deepak Agarwal,
Director
Hotel Royal Castle.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2013

on my total 4 day stay have good experiance, more freindly, comfortable, and convenient place for my business visit. will definately give reference to my friends and office collegue. Hotel was very good value for money. Was pleasantly suprised after reading some of the reviews on here. Room was clean staff were helpful with anything I needed to know.

  • Stayed: April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Thank Muniraj U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AgarwalDeepak, Owner at Hotel Royal Castle, responded to this reviewResponded 25 February 2016

Dear Muniraj,
Greetings from Hotel Royal Castle,
We thank you for sparing your valuable time to give your testimonial.
We are delighted to know that the facilities and services offered at Hotel Royal Castle, Mumbai met your expectations.
It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at Hotel Royal Castle, Mumbai to provide our valued guests with personalized service that meets high standards of hospitality.
It was a pleasure having you stay with us. The team at the hotel and I look forward to welcoming you back to your home in Mumbai.

Thanks & Regards
Deepak Agarwal,
Director
Hotel Royal Castle.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2013

Pros
None at all
Cons(long list ahead)
Beds extremely uncomfortable, pillows like bricks
I think they are trying to pass off a single room as a double because the beds are very tiny its impossible to fit two ppl comfortably
Bathroom is a nightmare, its very tiny
No hot water even at the times they say it should be there
I'm pretty sure people from the street can see you doing your business in the bathroom because of the windows.. so be prepared to use one filthy towel to hang as a curtain
The tv and ac and lights keep turning off by themselves
Staff is not very friendly and if you ask for something they'll act like they're doing you a huge favor
If you ask for softer pillows they'll give you something that looks like a rat puked on it
Too noisy all the time



  • Stayed: April 2013
    • Value
    • Location
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4  Thank sakinakarim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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