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Reviews (581)
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All reviewsnew wingroom servicekeep up the good workbusiness hotelinternational airportfront office managerawesome experiencethe hotel staffdinner buffethot waterfood qualityspecial thanksrooms are spacioushouse keepingbreakfast spreaddecent hotelnice stay
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Reviewed 15 May 2014

pleasant front office,good rooms.was recommended by a friend who is in travel industry.had great expectation,have to say it didn't disappoint.although
the rooms we had checked in had stale smell,cigarette smoke too.i thought smoking is not
allowed in rooms.
good compared to hotels in mumbai selling dirty rooms and with rude staff.
in nutshell good for a stop over.

Room Tip: near to airport,good for a nights stay.take rooms facing far from road.
  • Stayed: February 2014, travelled on business
    • Value
    • Location
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2  Thank josh v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KEYSNESTOR, Manager at Keys Select Hotel Nestor Mumbai, responded to this reviewResponded 17 May 2014

Dear Guest,

Thank You for sharing your thoughts regarding your stay at Keys Nestor.

My team and I appreciate your feedback and look forward to welcoming you back soon.

Best regards,
Saket More
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2014

I stayed at Keys Hotel Nestor last month and was very satisfied. The rooms were very spacious and comfortable, along with large bathrooms. There was cold air condition in each of the rooms and were accompanied by a remote control. The staff was very friendly and helpful. Breakfast was good and the kitchen could provide great variety of good food for lunch and dinner. The only complaint that I had with the hotel was the wifi policy. Each guest is only permitted a complementary 2 hours of wifi per day. The guest must request a code each morning, but the 2 hour limit is continuous once the code has been used. So, if you get online in the morning to simply check your email for five minutes and then turn off your computer, two hours later your internet code will have expired for the entire day. You can purchase more wifi time, but it will cost money. Overall, it was a great experience.

  • Stayed: April 2014, travelled with friends
    • Value
    • Location
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2  Thank Aaron L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KEYSNESTOR, Manager at Keys Select Hotel Nestor Mumbai, responded to this reviewResponded 17 May 2014

Dear Aaron,

Greetings from Keys Nestor Mumbai!!!

It is indeed a pleasure to have your feedback. Your kind and encouraging words make us strive harder and offer warm and efficient service at all times.

As a Policy, we offer 2 hrs Wi Fi on complimentary basis. We are in the process of simplifying User id / password process and will be done in a months time.

My team and I Iook forward to welcoming you soon.

Warm Regards,
Saket More
Hotel Manager

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Reviewed 30 April 2014

Stayed here in 2010 and in 2014. In 2010, our mistake was staying New Year's Eve ...was really loud due to party downstairs. We had a flight early morning and hardly got any sleep. 2013 we stayed there the day of our arrival. It was a good place to sleep off our jet lag. the hotel management and staff are top rate. They were courteous and helpful. The breakfast included was excellent ..clean restaurant and food....eggs made to order and coffee served at the table. Modern decor was very appealing and comfortable. There arent a lot of amenities nearby and shopping is a trek but great place to stay for weary travelers before and after a long flight.

  • Stayed: January 2014, travelled with family
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1  Thank hudaaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KEYSNESTOR, Manager at Keys Select Hotel Nestor Mumbai, responded to this reviewResponded 2 May 2014

Dear Guest,

Greetings!!!

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor.

It is our honest effort to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us.

Your compliments about the staff give me great pleasure to share it with the team. Your kind words of appreciation for our staff members will go a long way in motivating and encouraging them to do even better in future.


We look forward to your next visit at Nestor and assure you the best of services from our end.

Warm Regards,
Saket More
Hotel Manager

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Reviewed 25 April 2014

Rooms are spacious and clean. The food could be made more tasteful for sure and variety can be increased. Becomes boring for 4-5 days stay with the same limited options.

Nice lobby, but a very noisy air-curtain which they haven't fixed in a long time (I do not why). It's a little off the main road, but no complains as it is still better than the rest of the nearby ones.

The area was infested with a lot of mosquitoes, but the hotel staff did their very best to fog the lobby and keep them away.

Also offers good advance booking / long stay deals.

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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2  Thank AGupta1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KEYSNESTOR, Manager at Keys Select Hotel Nestor Mumbai, responded to this reviewResponded 28 April 2014

Dear Mr Gupta,

Greetings!!!

Many thanks for posting your feedback on Tripadvisor
.
We are glad that the rooms @ Nestor were to your liking. Food at Nestor has always been appreciated by guests and is a reason for repeat guests.

We look forward to your next visit and wish you all the very best for your future endeavors.

Warm Regards,
Saket More
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2014

I stayed for about 2 months here last year. The room are big and clean. The service is good and the management is responsive to your complaints (I had a few initially but were resolved once spoke to the manager)
The food menu was limited. However as I was staying for long, chef entertained my specific requests to make stuff outside of the menu.
The lift malfunctioned a few times and they didnt have a fitness center then. The location itself is a bit off the main road and the access road are not that great

Room Tip: Ask for bigger room and on a lower floor (lift problem) as a couple of the rooms are quite small. No view from any side of the room
  • Stayed: September 2013, travelled on business
    • Value
    • Location
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    • Cleanliness
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1  Thank SaumyeR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KEYSNESTOR, Manager at Keys Select Hotel Nestor Mumbai, responded to this reviewResponded 28 April 2014

Dear Guest,

We thank you for your valued feedback on TripAdvisor and for staying with us during your stay in Mumbai.

We are thrilled that your stay at Nestor was comfortable and refreshing one.

We look forward to your next visit at Nestor and assure you the best of services from our end.

Warm Regards,
Saket More
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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