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“It has lost all the value!”
Review of Tunga Regale

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Tunga Regale
Ranked #55 of 489 Hotels in Mumbai
Certificate of Excellence
Reviewed 22 May 2014

I was staying at Westin Mumbai and had issues with my booking and hence had to put up at Tunga Regale (have stayed there in past). I was surprised how bad the place has become. A true example of downward regrade if hotel properties are not properly managed. The room was not tidy, the room swipe keys were not working, the bathroom looked old and worn out, and when a requested for a phone charger from reception, they were lost. Almost everything I noticed was two notches lower than what I had seen in the past. My recommendation - avoid until it goes through a renovation of property as well as service.

Room Tip: Look through the room before selecting
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  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Paarkhee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ketan2, General Manager at Tunga Regale, responded to this reviewResponded 30 May 2014

Dear Guest,

Warm Greetings from The Regale by Tunga !!

Thank you for thoughtfully sharing your feedback. We have noted your observations on your experience with great concern. It is evident that we did not measure up. May I offer our sincere apologies for the inconvenience caused.

Your review has been taken up with the concerned head of the departments to ensure corrective steps are implemented at the earliest. We are also addressing the issues highlighted with the Head of Training.

Request you to treat this incident in isolation and give us another opportunity to serve you at The Regale by Tunga.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

Warm Regards,
Ketan Amin
Resident Manager
The Regale by Tunga

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298 - 304 of 399 reviews

Reviewed 23 April 2014 via mobile

Near to airport easily accessiable location ,good staff & too good manager. Superb interior 's, no noise.
I stayed for 5 days fm18 april 2014. I surely recommend all to stay here & experience the great hospitality fm Tunga Regal.
Complimentary breakfast in Chinese restaurant consisted of variety of veg & non veg dishes(Bread ,toast. Idli.poha.vada.vermicill .paratha.vada pav.corn flax.eggs.fresh fruits . watermelon.papaya.pineapple.variety of juices ..............so on.)
You dont get such varieties even in international hotels.
If you are pure veg then there is avep restaurant next to this hotel which is their own group tunga paradise restaurant.
Hightech switches, bathroom, lockers ,more over very clean rooms

Stayed: April 2014, travelled with family
Thank yushamayya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonutunga, Front Office Manager at Tunga Regale, responded to this reviewResponded 30 April 2014

Dear Sir,

Warm Greetings from The Regale by Tunga !!

Thank you for sparing time and posting your review of our hotel on Trip Advisor.

We do appreciate hearing from you, as your comments are vital for us to continue in improving our services. I am happy to note that the services rendered by Team Regale were to your satisfaction.

We thank you for your kind words of appreciation. Your words of appreciation will go a long way to motivate the entire team who continue to deliver high level of service to our valued guests.

We value your association with us and look forward to your continued patronage.

Warm Regards,
Sonu Luthra
Asst F O Manager
The Regale By Tunga

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2014 via mobile

Nice clean modern rooms and beds.. Nice shower with amenities, breakfast range could have been a little better and service for tea a little slow but staff and cleaners were very good and for the amount we paid its very good value for money.. Recommended!

Stayed: December 2013, travelled with family
Thank suhelisChilling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonutunga, Front Office Manager at Tunga Regale, responded to this reviewResponded 30 April 2014

Dear Sir,

Warm Greetings from The Regale by Tunga !!

Thank you for sparing time and posting your review of our hotel on Trip Advisor.

We do appreciate hearing from you, as your comments are vital for us to continue in improving our services. I am happy to note that the services rendered by Team Regale were to your satisfaction.

We thank you for your kind words of appreciation. Your words of appreciation will go a long way to motivate the entire team who continue to deliver high level of service to our valued guests.

We value your association with us and look forward to your continued patronage.

Warm Regards,
Sonu Luthra
Asst F O Manager
The Regale By Tunga

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2014

Barring its location which is in middle of the busy andheri city it has nothing attracting to offer. They used to have a restaurent on 7th floor which is now converted into Party hall. No swimming pool also and their buffet has all the same things to offer any time when you visit this hotel. Friendly staff is one plus point but then the service is tad slower which really annoys at times.

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Pankaj S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonutunga, Front Office Manager at Tunga Regale, responded to this reviewResponded 30 April 2014

Dear Sir,

Warm Greetings from The Regale by Tunga !!

Thank you for sparing time and posting your review of our hotel on Trip Advisor.

We do appreciate hearing from you, as your comments are vital for us to continue in improving our services. I am happy to note that the services rendered by Team Regale were to your satisfaction.

We thank you for your kind words of appreciation. Your words of appreciation will go a long way to motivate the entire team who continue to deliver high level of service to our valued guests.

We value your association with us and look forward to your continued patronage.

Warm Regards,
Sonu Luthra
Asst F O Manager
The Regale By Tunga

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2014

This review is for the Icon room. It was a great experience with a lot of pleasant surprises. Very high tech switches (see photo). The 3-in-1 shower (see photo) was a wonderful experience, worth coming back for. Other surprises included the flexible bed-lamps and the bathroom scales. A number of power outlets were available at easily accessible locations for connecting your laptop, mobile charger, etc - which is a rarity in many places. Usability of many of the items (shower, the hi-tech switches, jacuzzi, DVD player) would have improved if there were some instructions to go with them - for those without time or inclination to experiment. Having gone to such extents, perhaps they could have provided bathroom slippers too, to complement the towel robe. Location is a plus, especially the proximity to the airports - and 2-way airport transport is complimentary. The room could be cramped for more than two occupants. Sadly, there was no mini bar - not even biscuits and aerated beverages. The complimentary breakfast was good, moderately limited for choice of items. Cleanliness was exceptional, and so was the courtesy at the front desk. Very smooth check-in and check-out.

Room Tip: Rooms away from the front are less noisy. Careful - there are three hotels in the same locality with...
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  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank akg_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonutunga, Front Office Manager at Tunga Regale, responded to this reviewResponded 30 April 2014

Dear Sir,

Warm Greetings from The Regale by Tunga !!

Thank you for sparing time and posting your review of our hotel on Trip Advisor.

We do appreciate hearing from you, as your comments are vital for us to continue in improving our services. I am happy to note that the services rendered by Team Regale were to your satisfaction.

We thank you for your kind words of appreciation. Your words of appreciation will go a long way to motivate the entire team who continue to deliver high level of service to our valued guests.

We value your association with us and look forward to your continued patronage.

Warm Regards,
Sonu Luthra
Asst F O Manager
The Regale By Tunga

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2014

Staff is the nicest, the rooms are modern and well maintained and have a really good design ( one of the best i'v stayed in) . restaurant is good and offer a great variety of food. If you want to be downtown it's not the best location, but it's close to Juhu ( 15 min by rickshaw). forget about the pool on the top nobody uses it and it's inside. I definitely recommand ! Went there over 10 times

Room Tip: the twin room if good for two people very spacious.
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  • Stayed: June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Cloee83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonutunga, Front Office Manager at Tunga Regale, responded to this reviewResponded 30 April 2014

Dear Guest,

Greetings from The Regale By Tunga!!!!!!!

Thank you for your recent stay at The Regale By Tunga !!! and for your encouraging feedback. The entire team is delighted to know that you had a comfortable and memorable stay at the The Regale By Tunga !!! We assure you that we will continue to endeavor to make your future experiences with us a pleasant and unforgettable one.

We are looking forward to welcoming you at The Regale By Tunga !!! .


Thanking You
Sonu Luthra
Asst Front office Manager,
The Regale By Tunga

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Reviewed 16 February 2014

Key positives is the Location as its right in middle of business district of Andheri East & quite close to both National & International Airports.
Ambience is nice, fresh modern look & design, Clean & well serviced. Good breakfast & in room dining options.
Rooms are ok for a couple but can be crampy if have children travelling with you & need to share the same room.
Can be a special bonus for Holiday Travels in pricing if can get discount Coupons on Groupon for weekend Stay. In all an above average experience.

  • Stayed: December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank barrkat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonutunga, Front Office Manager at Tunga Regale, responded to this reviewResponded 18 February 2014

Dear Sir,

Warm Greetings from The Regale by Tunga !!

Thank you for sparing time and posting your review of our hotel on Trip Advisor.

We do appreciate hearing from you, as your comments are vital for us to continue in improving our services. I am happy to note that the services rendered by Team Regale were to your satisfaction.

We thank you for your kind words of appreciation. Your words of appreciation will go a long way to motivate the entire team who continue to deliver high level of service to our valued guests.

We value your association with us and look forward to your continued patronage.

Warm Regards,
Sonu Luthra
Asst F O Manager
The Regale By Tunga

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tunga Regale

Address: 31 Central Road, Mumbai 400093, India
Region: India > Maharashtra > Mumbai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#29 Romantic Hotel in Mumbai
#49 Business Hotel in Mumbai
Price Range: £62 - £145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tunga Regale 3*
Number of rooms: 49
Reservation Options:
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Also Known As:
Tunga Regale Hotel Mumbai (Bombay)

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