Stayed at this hotel for one night.
Check-in :- Checked in late at night due late arrival, Receptionist almost asleep, least interested in your queries
Rating – Very Poor.
The Hotel boast of 24 hrs room service, but when asked for something to eat in the night was denied anything-plea that kitchen is closed.
Hotels in Mumbai – Kitchen closed at night ????
Rooms very small, dirty bedsheets had to ask for change twice since the changed bedsheets appeared to be used and were dirty with hairs on them. Bath room very small as well, had problem of blocked drain, when informed the same to house keeping, reply was it can be done in the morning only. – Rating very very Poor.
One harrowing experience room had Cockroaches, this was informed to front desk but no action taken.
When booked the room on phone one day in advance the room tariff agreed was with breakfast, but when actually asked for the same
In the following morning was denied – One excuse that sorry this tariff does not include Breakfast. Take from them in mail in writing before booking otherwise they deny everything.
Needed help in arranging for transport to Nhava Sheva Port, which was not provided even though wanted the same on payment basis.
Checked out next morning and took another hotel at same price which was much much better.
Overall very bad experience, avoid at all cost - would suggest all to look for alternate.