Sampoorna falls short on all spheres and is not even half to be called sampoorna (meaning FULL in english). I had booked a room 5 days prior to visit and stayed in room 702.
Checkin was long wait as receptionist couldnt find the room to stock me in and atlast he did but without the key. I was told previous guest took the key with chkout.. LOL..i was escorted to room in a lift only capable of 4 person and i dont knw hw we fit in bt we did reach 7th floor and got in with service key. No hot water was available as the boiler got faulty same day i chked in and it continued till nxt evening i chkd out. Cable was out the moment i checked in and i was left with no cable televison for through out of my trip. room has no fans so when u dont want ac u cant do anything and ac doesnt support any sleep or blower mode just a remote to set temperature so all night i was just adjusting the temperature only. Bedsheets too werent fresh and they smelled and the room service never made my room despite putting up a note to clean my room. Next day after no morning news and no newspaper and no hot water i went for breakfast which was a mess. they had clubbed our buffet breakfast with some marriage party they hosted at their premises and the whole restaurant was full and not a seat to eat also nothing to eat as all that was left was leftover of the party. I had to go out to eat and i enjoyed that ;-). overall experience was a memorable trip that not to ever turn my eye again. so in summary. no hot water 24hrs, no television 24hrs , lift is so slow and takes forever to come to 7th floor, room service is pathetic as when i ask for water they say we just gave u an hour back LOL. Above all they dint do any concession for facilities they charged and dint work.
My advice: better not waste your money ever in this place
- Official Description (provided by the hotel):
- Location : Situated on Malad Link Road in Mind Space which is the HUB of New World Business activities. Sampoorna Hotel is located at distance of 12KM from Airport and close to all best Shopping Business and Industrial Zones of Western Suburb Mumbai. In very close proximity to Infinity | Inorbit | MindSpace | Goregaon Sports Club | Oberoi Mall | Bombay Exhibition Center Accommodation : 40 well appointed Air Conditioned Deluxe & Executive Rooms with Attached Bath, Telephone, Complementary WIFI Connectivity & Breakfast, TV with INTL Channels. Deluxe Rooms are with Mini Bar & LCD Televisions. ... more less
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