We were transfered to this hotel by our airline after our flight landed in Mumbai instead of Delhi due to bad weather. We arrived at the hotel in the morning and went out for a walk in the afternoon. When we came back to the hotel, our card wouldn't open our room anymore and we found out that our luggage had been packed and stored in the hotel's luggage room. We were obviously very angry about this but we found out afterwards that this was not the hotel's fault, but that the airline had called to tell them all the passengers had left on the evening flight (they forgot that we were leaving the following day as we had a connection to Varanasi). We would like to personally thank the manager, Mr Rajeev, for the way our case was handled. He came to meet us at the reception and immediately did everything he could to make our stay as pleasant as possible. We were truly impressed by the professionalism and the quality of the management!
The rooms are very nice and clean, the buffet dinner is superb and the spa left us feeling ever so relaxed after the hussle we went through at the airport. We highly recommend this place to anyone looking for a place to stay near the airport.
Once again, a big thanks to Mr. Rajeev who made our stay there memorable! We'll defintely stay here again if we come back to Mumbai and will be recommending this place to any of our friend's travelling there...
- Official Description (provided by the hotel):
- Holiday Inn Mumbai International Airport is the first refreshed Holiday Inn in India. This 245 room hotel is located amidst North Mumbai’s commercial hub and is 1.2 kms from the International and 5 kms from the Domestic airports. Hotel facilities include a Rooftop infinity pool, Business Centre, an Executive Lounge, Gymnasium and Spa. For conference and banqueting facilities there is a grand Ballroom which accommodates 500 guests and 4 smaller meeting rooms equipped with superior technology. Sky Terrace is an open air roof top venue for that perfect evening gathering. On offer is a choice of dining options: Saptami - an all day dining restaurant featuring live counters, Saptami Express – offers fresh deli specialties, 72 – a chic lounge bar and 24 hour Room Service. ... more less
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- Also Known As:
- Holiday Inn Mumbai International Airport Hotel Mumbai (Bombay)